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The Packhorse Inn

5.0 star property

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View from property
Bar (on property)
Interior entrance
Luxury Double or Twin Room, Bathtub | 1 bedroom, hypo-allergenic bedding, individually decorated
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • Parking included

Explore the area

View in a map
Bridge St, Newmarket, England, CB8 8SP
  • National Horseracing Museum
    ‪7 min drive‬
  • Newmarket Racecourse
    ‪10 min drive‬
  • National Stud
    ‪11 min drive‬
  • London (STN-Stansted)
    ‪48 min drive‬

Room options

Superior Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Double or Twin Room, Bathtub

Luxury Double or Twin Room, Bathtub | 1 bedroom, hypo-allergenic bedding, individually decorated

Luxury Double or Twin Room, Bathtub

  • 22 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Large Single Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Classic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Comfort Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Luxury Double Room

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 3
  • 1 King Bed

Premium Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, Courtyard Area

Classic Double or Twin Room, Courtyard Area | 1 bedroom, hypo-allergenic bedding, individually decorated

Classic Double or Twin Room, Courtyard Area

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

The Packhorse Inn

Luxury inn with restaurant and bar/lounge
A restaurant, a bar/lounge and a meeting room are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a banquet hall.
The Packhorse Inn offers 8 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. This Newmarket inn provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at The Packhorse Inn, you'll be close to National Horseracing Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include newspapers, a meeting room and a terrace
  • Just a 5-minute drive from National Horseracing Museum and 8 minutes from Newmarket Racecourse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury The Packhorse Inn also features a terrace and a garden. Free self parking is available.

This 5-star Newmarket inn is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
The Packhorse Inn has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 18.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Host will greet you

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.
  • Cots (infant beds) are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.5 for adults and from GBP 10 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15 per stay
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Packhorse Inn Newmarket
Packhorse Newmarket
The Packhorse Inn Inn
The Packhorse Inn Newmarket
The Packhorse Inn Inn Newmarket

The Packhorse Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 68 reviews
Rating 8 - Good. 10 out of 68 reviews
Rating 6 - Okay. 9 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good with some room for improvement

The room was decorated nicely and bed was comfortable but no air con, which was an issue in May but would be uncomfortable at the height of summer. Location is lovely and picturesque. Dinner was nice but felt overpriced for what it was.
Stayed 1 night in May 2025

10/10 Excellent

naomi

Stayed 1 night in May 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, nice rooms and good food

The room and food was good. The great wine list with many options by the glass, nice outdoor areas. Unfortunately, I was woken early by the cleaners outside my room running water and banging buckets. Breakfast was okay, only one person was serving and quite a lot of other staff standing around.
Stayed 1 night in May 2025

10/10 Excellent

D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay at the packhorse inn. Good choice of beer's , lovely restaurant. Found the staff and the food really nice. Our room was spacious with nice toiletries. Would definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best places to stay

A lovely stay and great service. As a female solo traveler, you feel safe and secure. The team are very helpful and attentive, the food was lovely and I shall look forward to my next stay. This will be my go to spot to stay when working away on business.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel but let down by noise in room

Was staying for business, hotel and service were excellent and food a high standard. My only issue was the bedroom (The Folly) was directly above the kitchen so very noisy until just after 11pm and then again from 7am. Wouldn't return as I value a good night's sleep which is a shame as otherwise ideal for my needs.
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

My wife and I stayed overnight to meet up with family and have a meal together. The room was lovely, clean, and welcoming. Bathroom was modern and clean with good shower. The staff were very friendly and the service was great! We had a meal in the restaurant which was wonderful, the breakfast was equally as good! All in all a great stay and I can see us revisiting.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inn and restaurant. Rooms are spacious, clean and well stocked. The restaurant is excellent and I enjoyed both evening meal and breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant and the amazing staff and the location is wonderful. Only downside was the room that we were allocated while comfortable had an unimpressive aspect and was missing some finer details e.g. could have done with an extra chair and a small coffee table (the room was big enough) and it lacked hanging space. Overall though a lovely stay..
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Fiona

Liked: Staff & service, property conditions & facilities, room comfort

Weekend visiting Newmarket.

We had a lovely one night stay in the Warren room, it was very comfortable with a beautiful bathroom, two small notes, there is no accessible plug socket near the right hand side of the bed & the TV was not working while we were there but that wasn’t really a problem for us as we were out most of the time. The food was excellent and staff very friendly and attentive.
Stayed 1 night in Apr 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely buzzing inn! Great food!
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting friends who live and are regular visitors to the pub. Great location. Excellent service and well worth a bisit
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem! Great, peaceful location, fabulous room, friendly staff and the best breakfast we’ve had in a very long time. Definitely booking again to sample the restaurant menu.
Stayed 1 night in Aug 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

rui

Stayed 1 night in May 2023

10/10 Excellent

Richard

Stayed 1 night in Apr 2023

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. One of the best steaks I’ve ever had the pleasure. Staff were excellent & friendly. Set in beautiful countryside.
Stayed 1 night in Oct 2022

6/10 Okay

jane

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I was disappointed to not be told until after I had booked that there would be no dinner or breakfast on offer.
Stayed 1 night in Oct 2022

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Class

Hard to say much more positive about these guys and the group - they are just the best! Food - Drink - Hospitality they get it right every time!
Stayed 1 night in Jul 2022