8/10 Good
Akshay
26 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent 4/5 hotel good location
We really liked the experience of staying at this hotel. They were pet friendly and we were able to bring our little black cat with us. There is extra charge of about 25$ a day for pets. The rooms are decent size and clean and tidy. The hallways and common areas are also clean. The breakfast is simple but they have hot foods like eggs sausages and bread available. As well as some fruits like bananas and apples which is great. The juices could be fresh one but understand that is not the policy perhaps. There is also always coffee and tea available all day in lobby for guests which is nice as well as water fountain which is super great. Parking on facility was perfect. Location is perfect only few minutes to Newport mansions and shopping centers. The hotel staff is very friendly and they help with any requests for room service or items request very fast. Overall we really liked the stay for the two night and would stay again.
What they can improve:
1. The shuttle service they offer to the city center is way too high price in my opinion - I think it was $25 a trip- almost price of just taking uber if you are two and worse if you are family. We would have loved to take that but didnt due to price- something for them to consider.
2. Also, the checkout was kind of odd we requested late checkout- got only 1 hour extra- and then someone gave us wrong information that we could pay 75$ for 3-4 extra hours while another manager later told us its $135 for half day.
Akshay
Stayed 2 nights in Aug 2025