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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Indoor pool, outdoor pool
Point of interest
Exterior
Blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(298 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(191 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Holiday Inn Niagara Falls - By The Falls by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests love the restaurant and breakfast
  • Steps from Fallsview Casino and 6 minutes on foot from Skylon Tower
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.
Cocos – This theme restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1761 out of 3508 reviews
Rating 8 - Good. 1026 out of 3508 reviews
Rating 6 - Okay. 422 out of 3508 reviews
Rating 4 - Poor. 154 out of 3508 reviews
Rating 2 - Terrible. 145 out of 3508 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Annmarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our party of 3 was so very impressed with the overall experience. We did not eat at the hotel. Upon arriving at the hotel, we found ample parking, very easy access. The hallways leading to the front desk and elevators were beautifully decorated for the holidays, just added to our perfect stay. The room was perfect, the decor, the cleanliness, the beds and pillows. Access to the elevator, very quiet. Can't stress enough how pleased we were. The hot tub and sauna were perfect temperatures. Did not use the pool, looked very clean and great size. The staff were all very friendly. So close to walk to the casino, great restaurants and main area of the falls. Highly recommend. Will diffenitely return.
Stayed 1 night in Dec 2025

10/10 Excellent

Erlinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very friendly and helppful!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and also a very good size - bigger than the normal room found in other hotels. Breakfast was excellent as was dinner. The only negative is that the chairs in all the rooms and in the dining room really need to be replaced or they need to be redone. Everything else was beautiful, clean and comfortable
Stayed 1 night in Dec 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should make breakfast early for people that have to leave early.
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

2/10 Terrible

David

Didn't go
Stayed 1 night in Nov 2025

10/10 Excellent

Sonya

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Location and really nice staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

8/10 Good

Daniela

Great stay and location
Stayed 1 night in Nov 2025

10/10 Excellent

Brad

Stayed 1 night in Nov 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Chantily Mercedez

Room
Stayed 2 nights in Nov 2025

10/10 Excellent

Shirley

Stayed 2 nights in Nov 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Chantel

Liked: Property conditions & facilities
Staff was friendly ! We arrived early to beat the snow and they checked us in early which was wonderful! Room : Ceiling in the room had some cob webs but other than that it was nice. - walls were thin, we could hear people easily and they were talking at normal volume. - if your room faces the parking lot you will experience the lovely melody of thebman with the whistle. Hes doing his job but if you plan on sleeping during the day you need tv or music to drown him out.
Cob webs on the ceiling
Stayed 1 night in Nov 2025

10/10 Excellent

Jevcyn

Stayed 1 night in Nov 2025

10/10 Excellent

Shamill

Stayed 1 night in Nov 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room and polite staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Lixin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Nov 2025

2/10 Terrible

Adetayo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool is grimy and unkept. Bugs in my shower. Was told to park in the back lot and had my car broken into and there’s no surveillance.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the room was clean , the bath room did'nt have a fan!
Stayed 1 night in Nov 2025

10/10 Excellent

Harpreet

Stayed 1 night in Nov 2025

10/10 Excellent

Hoi Wing

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025