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JR East Hotel Mets Niigata

3.0 star property

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Photo gallery for JR East Hotel Mets Niigata

Lobby lounge
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Cleanliness standards
Cleanliness standards

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
1-96-47 Hanazono, Chuo-ku, Niigata, 950-0086
  • Place, Bandai Bridge
    ‪20 min walk‬
  • Place, Toki Messe
    ‪3 min drive‬
  • Place, Niigata City Performing Arts Center
    ‪5 min drive‬
  • Airport, Niigata (KIJ)
    ‪13 min drive‬

Room options

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About this property

JR East Hotel Mets Niigata

A restaurant, self parking and a meeting room are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
JR East Hotel Mets Niigata offers 197 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the overall property condition at JR East Hotel Mets Niigata. During your stay, you'll be within walking distance of Toki Messe. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a meeting room and convenience store
  • Just a 4-minute drive from Toki Messe and 14 minutes from Niigata Racecourse
There's a restaurant on site. WiFi is free in public spaces. JR East Hotel Mets Niigata also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

JR East Hotel Mets Niigata has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS NIIGATA
JR-EAST METS
Jr East Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel
JR East Hotel Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel Niigata

JR East Hotel Mets Niigata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 512 reviews
Rating 8 - Good. 185 out of 512 reviews
Rating 6 - Okay. 37 out of 512 reviews
Rating 4 - Poor. 10 out of 512 reviews
Rating 2 - Terrible. 3 out of 512 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ching Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is next to the Niigata station. Very convenient, mall next to it
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Noriko

Too narrow
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

LORETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't need to leave the train station when the weather is bad. You can find limited dining options in the station. Hotel is connected to the station. Hotel is very convenient if you don't want to walk outside the station. I thought the Niigata station would have more to do at the train stations. Disappointed the station didn't have more shopping and restaurants.
Verified

10/10 Excellent

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities
コインロッカーがいっぱいでチェックアウト後も荷物を預かってもらえて助かりました。
Stayed 1 night in Sep 2023
Verified

6/10 Okay

きくこ

Liked: Staff & service, amenities
LAUNDRYでエラーコードが出たときに、スタッフさんに丁寧に対応していただきました。お世話をおかけしました。ありがとうございました。
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

SHUNSUKE

Liked: Cleanliness, amenities
朝食は素晴らしく美味しかったです。
Stayed 1 night in Aug 2023
Verified

8/10 Good

TETSURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅に直結。

新潟駅コンコースに直結しており雨風心配ありません。 セブンイレブンも隣にあり便利です。 居酒屋なども館内にあり便利だと思います。
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Yohei

Liked: Cleanliness, staff & service, property conditions & facilities
駅直結で綺麗
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

移動が楽。

駅直結は非常に助かります。駅の工事が終わると、もっと便利になりそうです。
Stayed 1 night in Jun 2023
Verified

8/10 Good

Manabu

Liked: Cleanliness, staff & service, property conditions & facilities
新幹線からのアクセスが便利
Stayed 1 night in Jun 2023
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
新潟駅直結（2023年5月時点）で駅工事中のため、少し迷子に。コンビニも隣接で便利。
Stayed 1 night in May 2023
Verified

10/10 Excellent

sayaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お世話になりました。

駅から直結なのでとても楽でした。 朝食も美味しくいただきましたが、朝食チケットは入り口で店員さんに渡すと思っていたのですが、セルフ？の様な感じだったので焦ってしまいましたが、満足するホテルでした。
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

TAKAO

Liked: Cleanliness, staff & service, property conditions & facilities
ホテル宛に送付した個人の郵送物の受け取りに柔軟に対応いただきありがとうございました。チェックアウト後の同日の受け取りにもご了承いただき、大変助かりました。 またランドリーがあるのは非常に助かりました。
Stayed 2 nights in Mar 2023
Verified

8/10 Good

NOBUHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に直結していて、コンビニもすぐなので、すごく便利です。
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

宿泊感想

防犯の為なのか、エレベーター乗降時にカードキーを翳す手間があります。　 朝食は、ホテル内の居酒屋でした。
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便，JR車站一出轉彎就到，客房非常乾淨，裝修都好新，但要完全攤開大喼有少少難度，除此之外所有野都好好
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Namiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
貸傘の案内が欲しかったです。
Verified

6/10 Okay

akiko

Liked: Staff & service
Disliked: Property conditions & facilities
部屋の冷蔵庫のランプが変な点滅をしていて気になった
Stayed 1 night in Sep 2022
Verified

4/10 Poor

TOSHIRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
対応も設備も良かった。
Stayed 1 night in Sep 2022
Verified

6/10 Okay

フミタカ

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
窓際のテーブルに髪の毛があったので、清潔に不満です
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Yasuhide

喫煙の部屋があるのでアクセスも良いし又利用したいと思います(^^)
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
朝食のメニューが少ない気がする
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅のコインロッカーがいっぱいで使えず、チェックアウト後でしたがホテルに戻りお願いすると、こころよく預かってくださいました。助かりました。ありがとうございました。
Stayed 1 night in Jun 2022
Verified

8/10 Good

naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新潟駅直結で便利です。 朝ごはんも美味しかったです。
Stayed 1 night in May 2022
Verified

10/10 Excellent

NAOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。また利用します。
Stayed 1 night in May 2022