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Hotel Riu Palace Aruba - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Aruba - All Inclusive

Aerial view
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
BBQ/picnic Area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, Palm Beach
    ‪2 min walk‬
  • Place, The Casino at Hilton Aruba
    ‪4 min walk‬
  • Place, Hyatt Regency Casino
    ‪10 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(265 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(116 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | C)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (U)

7.4 out of 10
Good
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 39 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | B2C-US)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elie Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Partial Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Suite (Swim Up | Elite Club | 18+ | E)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Riu Palace Aruba - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aruba - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Aruba - All Inclusive offers 611 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include massages. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Our customers tell us they can't get enough of Hotel Riu Palace Aruba - All Inclusive's great beach location. During your stay, you're just a quick walk from Palm Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages at Renova Spa
  • Services include a children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the clean guestrooms and the beach
  • Within a 15-minute walk of Palm Beach and Hyatt Regency Casino
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Riu Palace Aruba - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Self parking is free. A complete renovation of Hotel Riu Palace Aruba - All Inclusive was completed in April 2026.

Smoking is allowed in designated areas at this 4-star Noord property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Don Nicolás – This buffet restaurant serves breakfast and dinner.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Sayuri – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Milano – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Elite Club Restaurant – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Volleyball

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Elite Club Restaurant
  • Krystal
  • Milano
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 floors
  • 3 buildings
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - April 2026
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from 2 July 2025 to 7 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aruba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 989 out of 1870 reviews
Rating 8 - Good. 403 out of 1870 reviews
Rating 6 - Okay. 246 out of 1870 reviews
Rating 4 - Poor. 115 out of 1870 reviews
Rating 2 - Terrible. 117 out of 1870 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Maricelis

Stayed 4 nights in Dec 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities
Overall excellent. Waiting for tables at the exclusive restaurants could certainly be improved and waiting over an hour in line to reserve a BUFFET table on New Year's Eve should never happen.
Stayed 6 nights in Dec 2025

10/10 Excellent

Shura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 7 nights in Jan 2026

8/10 Good

Adam

Stayed 4 nights in Jan 2026

8/10 Good

Dennis

Stayed 5 nights in Dec 2025

8/10 Good

Robert

Stayed 4 nights in Nov 2025

6/10 Okay

Priya

Stayed 4 nights in Jan 2026

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless. Beach was awesome. Service was great. Food was great.
Stayed 6 nights in Nov 2025

4/10 Poor

Sandy, Gaithersburg

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I am extremely disappointed with my recent stay at Riu Palace Aruba. I booked and paid for a Junior Suite with Ocean View, but the accommodations and overall experience fell far below what is expected from a resort of this caliber. Upon check-in, we were assigned Room 305, which was in unacceptable condition. The air conditioning did not work, there was no internet access, and the television was nonfunctional. The room also had a strong moldy odor, and the sofa was visibly torn and covered in mildew. We contacted the front desk around 11:00 AM to request assistance. Despite four follow-up calls throughout the day, no one came to address the issues until around 8:00 PM, only after we had already decided to change rooms due to the lack of response. For the second night, we were moved to Room 295, where the situation worsened. We encountered cockroaches on two consecutive nights. When we requested to be moved again, we were told no other rooms were available, forcing us to remain in a room with an active pest issue. We even had to place towels along the bottom of the door to prevent insects from entering. This was unacceptable, especially at a resort advertised as luxury. Room 295 also presented additional problems. There was no elevator servicing that area, making it difficult to transport luggage. The room was located close to ground level, resulting in excessive nighttime noise, and once again, the television did not work. None of this aligned with what we paid for.
Stayed 4 nights in Dec 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 5 nights in Dec 2025

10/10 Excellent

Daniel Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and comfortable. Room service and house keeping did a great job everytime we need something. I highly recommend RIU Palace for family and RIU Antillas for adults.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lana

Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Super attentive and appreciative that we chose them. By far the best experience we have come across in our trips. Dinning options were great as well with different meal coarses so it doesnt get boring
Stayed 5 nights in Jan 2026

4/10 Poor

Charles, Paoli

Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and thoroughly enjoyed our stay on the Hotel Riu Palace Aruba. The hotel is located in a great location with great beaches and vibrant nightlife. The property was very clean, the staff were friendly and welcoming, and the food was diverse and very good throughout our stay. To top it off, the New Year’s Eve at the Moomba Restaurant was exceptional and a true highlight of the trip. While seating around the beach and pool was limited during peak times, it did not detract from an otherwise excellent overall experience.
View from our Hotel room.
Stayed 8 nights in Dec 2025

6/10 Okay

Leonard, Lincoln

Stayed 5 nights in Dec 2025

10/10 Excellent

debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bareia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at the resort. Staff was very friendly and rooms were clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Marta

Stayed 7 nights in Dec 2025

2/10 Terrible

Edita

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst experiences I have ever had in my life! The rooms smell like mold to the point where my son got so sick to the point that I had to send him to the hospital! Plus I will never book with Expedia ever again very unhappy with the help I received with them with this whole booking!
Stayed 8 nights in Dec 2025

6/10 Okay

george

Travelled with family
Liked: Cleanliness, staff & service, amenities
yes
Stayed 7 nights in Dec 2025

6/10 Okay

Angie

Stayed 5 nights in Dec 2025

4/10 Poor

Randy

Travelled with family
Disliked: Amenities, property conditions & facilities
The frontline staff at RIU Aruba are genuinely friendly and want to help, and they deserve credit for their attitude. Unfortunately, the same can’t be said for the administrative staff, who came across as patronizing when issues arose and seemed to have very little autonomy or common sense in resolving them. Our experience started off poorly when they refused to let my wife check in without me, despite our flights being delayed separately. That set the tone. We then ran into multiple issues with both check-in and our room. We were repeatedly told things like “a bed is being sent,” only to be told later that it wasn’t possible—sometimes after we’d already been moved to another room. The lack of coordination was frustrating, and we often had to argue just to get solutions that were logical and reasonable. The property itself is also poorly maintained. During our stay, part of the pool bar actually broke and fell onto guests, which was alarming. Room cleaning was inconsistent as well—we often had to wait until late in the day for service. The food was another major disappointment. While you can eventually find something edible, the overall quality and presentation are very poor for a resort of this size and reputation. Overall, you do get what you pay for in this area, but given the disorganization, maintenance issues, and food quality, I wouldn’t recommend this hotel and would not return.
Stayed 8 nights in Dec 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice shower was alittle slippery . It was clean :).
Stayed 4 nights in Dec 2025