Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Property amenity
Meeting facility
Restaurant
Marina
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Bar

Explore the area

View in a map
235 E Main St, Norfolk, VA, 23510
  • Place, Waterside District
    ‪2 min walk‬
  • Place, Norfolk Scope
    ‪12 min walk‬
  • Place, Chrysler Hall
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(20 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, River View

9.6 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Norfolk Waterside Marriott

Riverside Norfolk hotel connected to the convention centre, steps from Waterside District
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Norfolk Waterside Marriott. During your stay, you'll be connected to the convention centre and just a quick walk from Waterside District. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Waterside District and 15 minutes on foot from Harbor Park
Norfolk Waterside Marriott offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 41 meeting rooms are available. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Norfolk Waterside Marriott. Parking is available for a fee. A complete renovation of Norfolk Waterside Marriott was completed in August 2019.

This 3.5-star Norfolk hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
STEAM – On-site coffee shop.
START – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 22 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 41 meeting rooms
  • Conference centre (60,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (152 centimetre wide)
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Nearby parking fee: USD 22 per night (60 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Reviews

Norfolk Waterside Marriott Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 623 out of 1011 reviews
Rating 8 - Good. 203 out of 1011 reviews
Rating 6 - Okay. 112 out of 1011 reviews
Rating 4 - Poor. 37 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

Reviews

6/10 Okay

Vincent

Liked: Staff & service
Room was not equiped with Microwave.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff was awesome! Super friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mike, Bayville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a nice area!
Stayed 1 night in Aug 2025

10/10 Excellent

Codell

Travelled with partner
Liked: Cleanliness, amenities
No issues
Stayed 2 nights in Aug 2025

6/10 Okay

Nancina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have visited 3 Marriot facilites in the past 6 months. The only hotel that met standars was in Dulles Airport. The other 2, Charleston WVA and Norfolk was in terrible shape in need of adult size toilests, paining and new carpet. In the past i automatically choose Marriot, I
Stayed 4 nights in Aug 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, property conditions & facilities

R. Payne

My family and I went there for the Norfolk waterfront Jazz Fest. Loved that hotel was just a block away from jaa fest. Multiple places to eat and great sightseeing.
Stayed 3 nights in Aug 2025

2/10 Terrible

Tajinder

Stayed 5 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly Staff, easy parking, all around great service
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

great hotel and friendly staff. Overall, the hotel was clean and well-staffed with great service
Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small for the money housekeeping never came.yo hg
Stayed 2 nights in Aug 2025

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Lashanda

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Tierra

Stayed 2 nights in Aug 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The M lounge breakfast Need to get their Eggs Game update. The eggs are overcooked they taste very old every day.. replenishment was very lackadaisical must be better
Stayed 3 nights in Aug 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay..The only complaints is that the walls are so thin and we heard our neighbors entire conversation….That was so uncomfortable I didn’t want them to hear my husband and I happy time 😉😩
Stayed 2 nights in Aug 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Very accommodating to lower level floor requests. Convenient for waterfront experiences.
Stayed 3 nights in Aug 2025

6/10 Okay

Zanes

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel

The hotel is too cold. Its freezing walking through the hotel. I put the temperature of my roomon 76 to counteract the temperature walking through the hotel. Its not good to need a jacket to walk throygh the hotel and its 80 degrees outside. The front desk, breakfast food service was excellent. The rooms needed better linen service. Not enough towels and the cleaning people come before checkout time and disturbed us everyday at 10a.m. We had a 2 day stay.
Stayed 2 nights in Aug 2025

8/10 Good

Donna, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s overall appearance is in good condition. The front desk staff were accommodating. There was an issue or two with my toilet’s handle not working properly. I ask for maintenance and they never came. The ironing board didn’t work properly as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and congratulations can’t convenient to event.
Stayed 1 night in Aug 2025

8/10 Good

Bradley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2025

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice bar, good location although pricey, good valet service
Stayed 1 night in Aug 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was great and the room was clean, neat and fresh. Plan to stay next year but longer
Stayed 2 nights in Aug 2025

8/10 Good

Jovana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025