Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Indoor pool
Marina
Property amenity
Meeting facility
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
235 E Main St, Norfolk, VA, 23510
  • Place, Waterside District
    ‪2 min walk‬
  • Place, Town Point Park
    ‪3 min walk‬
  • Place, Norfolk Scope
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(43 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(21 reviews)
  • River view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed

  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Norfolk Waterside Marriott

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Norfolk Waterside Marriott. During your stay, you'll be connected to the convention centre and just a quick walk from Waterside District. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Waterside District and 11 minutes on foot from Norfolk Scope
Norfolk Waterside Marriott offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 41 meeting rooms are available. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Norfolk Waterside Marriott. Parking is available for a fee.

This 3.5-star Norfolk hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
STEAM – On-site coffee shop.
START – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 22 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 41 meeting rooms
  • Conference centre (60,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (152 centimetre wide)
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Nearby parking fee: USD 22 per night (60 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1005 reviews
Rating 8 - Good. 206 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa

Stayed 1 night in Oct 2025

8/10 Good

ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend getaway. Water was cold on my last day
Stayed 1 night in Nov 2025

10/10 Excellent

Anupam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Stayed 2 nights in Nov 2025

8/10 Good

Jerod

Liked: Staff & service
Nice and quiet!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness
Room was excellent, staff very kind, valet attendant went beyond and above to help with a flat tire, deserves a RAISE! He was kind, courteous, and was always smiling!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Stayed 4 nights in Nov 2025

8/10 Good

Terisha

Liked: Cleanliness, staff & service, amenities
The service was good. Hotel clean and updated, though the craftsmanship of the updates looks like someone was new at painting, hanging things, etc. Linen was clean and no weird smells. Pricy parking and valet, with a confusing way to get to/from the garage to the hotel. They provide instructions on a piece of paper, because they are aware it’s convoluted. Probably need more signage around the garage and inside the hotel, which would elevate the confusion.
Stayed 1 night in Nov 2025

6/10 Okay

Carla

Travelled with partner
Our stay was just ok. Sadly, the property has not been maintained to a high standard. The refrigerator in our room did not work. Even after maintenance came and told us it was fixed, it still did not work. The area under the sink in our bathroom was filthy. I dropped my contact case and it fell under the sink. When I looked under the sink to retrieve it, I saw an old toothbrush and other debris. We used to stay at this hotel years ago and have such fond memories. This trip was a disappointment. The renovations that have been done took away much of the hotel’s delightful character.
Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 3 nights in Nov 2025

8/10 Good

star

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just stay just missing microwave in room
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Delma

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very accommodating and kind to me.
Stayed 1 night in Nov 2025

8/10 Good

Christie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were able to get checked in an hour early which was great! The room was clean and had everything we needed, and the staff were all very friendly and helpful. The only downside was that we had to pay for parking but overall it was a great experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s been a really nice stay. Thank you
Stayed 3 nights in Nov 2025

6/10 Okay

April

Stayed 2 nights in Nov 2025

10/10 Excellent

jessica

Liked: Cleanliness, property conditions & facilities
Tiffany and Joshia were THE best! Great hotel and great staff!!!
Stayed 2 nights in Nov 2025

2/10 Terrible

SaVora

Disliked: Staff & service
We canceled the booking due to arriving at 3:30p waiting until 5pm to get the wrong room. They never read the notes on our order.
Stayed 1 night in Nov 2025

10/10 Excellent

Marleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

6/10 Okay

Michelle

The room was in okay
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean and well appointed room.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room very nice
Stayed 1 night in Sep 2025

8/10 Good

Karen

Stayed 3 nights in Nov 2025

4/10 Poor

Charity

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was awoken by a knock on my door at 10pm. Before I could answer the door, the person
Stayed 1 night in Nov 2025

10/10 Excellent

Tennile

Liked: Cleanliness, staff & service, amenities
everything was perfect and amriah at breakfast was wonderful
Stayed 2 nights in Nov 2025