The owner was slow to respond ,once he did, he just stated I can't meet your expectations so check out & get refund. If it had not been it was labor day weekend & nothing left in our area we would have! none of the ceiling fan remotes worked, so you could not turn fan on & light off to sleep. all bedroom's are upstairs so it was hot. we only had 6 small towels for 6 guests, for a 2-night stay, & no towels to dry ladies' hair, no towel for floor when stepping out on tile floor, very slick, no rug ether. No wash rag or hand towel in kitchen so no way to wipe down stove or countertop or table once we cooked, very limited small & wore out pans to cook in. only 5 coffee cups for 6 people, no clothes hangers, one roll of paper towels, one trash bag, bathroom drawer was a sticky mess. dog fence was 8 " off the ground, so your dog could just walk under it on one side. Neighborhood is pretty sketchy, while were there we heard gun shots, & cops came by to see if everyone was ok. We stay at a lot of vrbo & have never had an experience like this. I never leave a bad review, but this was terrible, please read the other reviews you will see the same problems, probably ok for a one-night stand, & you don't eat or shower or unpack your clothes , worse than camping out. I would suggest vrbo take them off their rental list. surprised vrbo didn't offer us part of our money back, I even said i would go buy a few towels ,clothes hanger if they would reimburse us, but owner said no.He helpless
