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Holiday Inn Express Norwich by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Norwich by IHG

Lobby sitting area
Exterior
Reception
Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Drayton High Rd, Norwich, England, NR6 5DU
  • Place, Hellesdon Hospital
    ‪14 min walk‬
  • Place, Sweetbriar Marshes
    ‪16 min walk‬
  • Place, Anderson's Meadow
    ‪2 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (with Free Hot Breakfast)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,002 reviews
The price is €88
includes taxes & fees
22 Mar - 23 Mar
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About this property

Holiday Inn Express Norwich by IHG

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space.
Holiday Inn Express Norwich by IHG offers 78 accommodations with coffee/tea makers and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Holiday Inn Express Norwich by IHG, you'll be within walking distance of Hellesdon Hospital. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a meeting room, conference space and laundry facilities
  • Just a 5-minute drive from University of East Anglia and a few minutes from Norfolk Broads
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express Norwich by IHG. For a fee, parking is available.

This 3-star Norwich hotel is smoke free.

Guests are served a free continental breakfast daily.
Great Room – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 5.00 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Holiday Inn Express Norwich
Express Norwich By Ihg Norwich
Holiday Inn Express Norwich by IHG Hotel
Holiday Inn Express Norwich an IHG Hotel
Holiday Inn Express Norwich by IHG Norwich
Holiday Inn Express Norwich by IHG Hotel Norwich

Holiday Inn Express Norwich by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 305 out of 799 reviews
Rating 8 - Good. 294 out of 799 reviews
Rating 6 - Okay. 110 out of 799 reviews
Rating 4 - Poor. 54 out of 799 reviews
Rating 2 - Terrible. 36 out of 799 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tolulope

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming environment
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy room... Great all you can eat breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

OLUWASEYI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was well put together. The room was nice and neat. Breakfast was great as well. Staff was veey helpful and responsive
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Lovely hotel friendly staff great breakfast clean and tidy
Stayed 1 night in Nov 2025

10/10 Excellent

Mrs Sue

Liked: Cleanliness, staff & service, amenities
Great value for money……..
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the room was clean. The staff freindly. BREAKFAST very good. The bar was good Apart from no diet coke served or any diet drinks. Told they had mushroom soup. When the soup it was chicken soup. I hate chicken.
Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best welcome ever - every single member of their staff is friendly, kind and make staying here a pleasure.
Stayed 5 nights in Oct 2025

10/10 Excellent

P

Stayed 1 night in Aug 2025

8/10 Good

Tim

Stayed 1 night in Oct 2025

10/10 Excellent

Mandy

Liked: Cleanliness, amenities
Nice room, comfy bed
Stayed 1 night in Oct 2025

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room and a good property however on the website it advertises “Full access to a David Lloyd Leisure Club next door is available for a fee”. It turned out that this wasn't being offered to guests due to a pause in their contract with David Lloyd. Whilst this is a temporary pause, this should not be on the Holiday Inn Express website.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, breakfast food very good
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Disliked: Staff & service, room comfort
Internet slow and unreliable, especially the 'house' network. Not enough shelving in bathroom, no hooks in bathroom, no drawers in bedroom, bedside tables too small, toilet blocked on last day. Heating unresponsive to changes made on the controls. Single quilts very narrow for the beds, no overhang. No prepared fresh fruit, no fruit knives for unprepared fruit. Buffet area badly designed, too small, congested. Many tables seated 4, but often with only 1 or 2 people seated at each, leading to a shortage of tables when busy. Absence of written information in the room, eg, the option for 'no room service', food menu for evening meals. Room was clean. Saw very few staff, but all were polite. Workmen on the roof directly outside the room window before our check out time. Am concerned that no one will respond or deal with these comments.
Stayed 3 nights in Oct 2025

6/10 Okay

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The link between hotels and holiday inn needs improving - i booked a twin for two people, they only got info saying it was for one person, the first two rooms they gave me were double beds. Once that confusion was cleared up it was all fine.
Stayed 1 night in Oct 2025

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean friendly and good breakfasts although would have liked a more varied menu in the evening found it a bit limited. Loved the free parking and convenience to get into town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff. Nice size room, quiet, comfortable, good wifi reception, little iron and ironing board im room which was useful
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable enough. Helpful & friendly staff. Room could do with a refurb/update.
Stayed 1 night in Sep 2025

8/10 Good

Clarion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Miss N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

bijal

Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well designed room

Depends of the individuals choice of food
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service with more than a smile

The staff were unfailingly friendly and welcoming, going the extra mile to serve our needs. Breakfast was fine too. The room was very clean, no complaints, and very quiet at night. Our only disappointment was in the evening meal, but given the limited facilities at the hotel, it was understandable. That was the only downside of our very peasant stay. Much recommended.
Stayed 3 nights in Sep 2025

8/10 Good

Wai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel good on everything
Stayed 1 night in Sep 2025