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The Dial House

4.0 star property

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Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Deluxe Double Room | Bathroom | Deep-soaking bathtub, designer toiletries, hair dryer, bathrobes
Deluxe Double Room | Bathroom | Deep-soaking bathtub, designer toiletries, hair dryer, bathrobes
Exterior
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
Market Place, Norwich, England, NR10 4JJ
  • Place, Hampton's Home and Garden
    ‪3 min walk‬
  • Place, Whitwell and Reepham Station
    ‪15 min walk‬
  • Place, Sandringham House
    ‪43 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

The Dial House

Hotel in Norwich with spa services and coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and spa services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include express check-in and express check-out. Housekeeping is available on request.
The Dial House offers 8 accommodations with complimentary bottles of water and complimentary bathrobes. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath, designer toiletries and hairdryers. This Norwich hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.
During your stay at The Dial House, you're just a quick walk from Hampton's Home and Garden. Features include free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include luggage storage and a virtual front desk
  • Steps from Hampton's Home and Garden and a 1-minute drive from Whitwell and Reepham Station
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and express check-in are also featured at The Dial House.

This 4-star Norwich hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping on request

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Dial House Hotel
The Dial House Norwich
The Dial House Hotel Norwich

The Dial House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Unusual check in but it works. Room (Print Room) was noisy as it was above the Bread Room so no lay in for me
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Greg

Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place a home form home l, self check in really easy and clear instructions. 2nd time we have stayed and I’m sure it won’t be be the last
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2025

10/10 Excellent

Zoe

Stayed 1 night in Aug 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at in a long time. Clean, pleasant and stunning to say a few words… a star find and something fresh and unique for travellers to try ….. I would recommend this to anyone … 5 stars
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room, facilities were fantastic. The little touches, Norfolk Natural Living….. bubble bath, shower gel and shampoo with conditioner, added to the quality of our stay! Bread source breakfast was delicious! Home made bread source biscuits with their amazing coffee in the room was lovely to have on arrival and again first thing in the morning. Highly recommend, everything was as advertised.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best B&B ever!

I have stayed in many places and I can safely say this was one of my top three! Cozy clean super comfortable the surrounding ( the village) quaint and gorgeous friendly bar downstairs gave first drink on the house for guests the breakfast was delicious and homemade wonderful service bed unbelievably comfortable I could move in ! Honestly I wish I could give it 100 stars and more ! We will go back for sure … Christmas lights( sweet and tasteful) were a bonus as were the homemade eco friendly decorations PERFECT!!
Breakfast room with fire!
Village
Cozy bar
Our room
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel in every way 👌

The hotel surpassed our expectations, so beautifully decorated and furnished everywhere. We spent 2 nights in the Raj suite which was perfect in every way with so many little touches that make a big difference. The bed was huge and so so comfortable, the bath was a treat and the shower was incredible. On top of all that the staff went above and beyond to make sure we had everything we would like and gave a natural friendly service 😊
Stayed 2 nights in Nov 2024

10/10 Excellent

Zacchary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful quiet hassle free property. Spotlessly clean and well equipped. Would highly recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Stayed 1 night in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous building and beautiful bedroom with lovely bathroom. Great decor throughout. The free beer or cocktail is a lovely touch. The only downside was our room was at the front of the hotel and we were woken by the constant slamming of the front door and people talking loudly outside early in the morning!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem in Norfolk

Incredible hidden gem of a hotel. Modern and unique with a zero staff check-in policy using digital keypads to access the rooms. Having breakfast included at the bakery downstairs was a real treat each morning! Fab location, the pub across the road is super too and hold a must visit quiz night!
Stayed 2 nights in Jul 2024

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fantastic and also bathroom. I would just say that it was lacking of hospitality service like no one to talk to and dealing with finding places for dinner on a Sunday night was a big challenge . I was told that it seems to be the new way for B&B to be but a voice with a face is much appreciated.
Stayed 2 nights in Sep 2024

4/10 Poor

Gordon Handley

Liked: Cleanliness
Check in was difficult and a nuisance.
Stayed 3 nights in Aug 2024

8/10 Good

Darren

Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing B&B

Stayed 1 night in Jul 2024