6/10 Okay
Louise
Travelled with family
19 Aug 2025
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Outside areas and golf course attractive, friendly gardener clearly taking pride in his work. Reasonable rates for driving range.
Inside is like stepping back in time, however it’s clear to see current renovation efforts.
Bar the friendly gardener, staff lacked customer service. One hopes to be greeted with a smile and warm welcome, whether it’s the first or last check-in, which albeit I had already done online, just a key needed and just a key was given.
Upon check-in our room door was still open with dirty bedsheets on the floor ready for laundry. Bins had not been emptied, previous occupants towels in the bathroom. Toilet has not been cleaned and a used wet flannel still hung in the shower. This was rectified promptly after a quick visit to ‘welcoming’ reception. Shower gel marks on shower still remained.
We felt fortunate to be allocated a room with a newly refurbished bathroom, the shower was hot and powerful and plenty of towels provided for a family of three, however no bathroom rail to hang them or toilet roll holder or additional rolls.
Bed linen all appeared clean bar the decorative throw which had stains on.
T.v remote was covered in sticky substance 😣
Room temp at night was hotter than a thousand suns, two fans were provided.
£150 without breakfast felt hefty but all in all the swimming pool and outdoor facilities and a nice sandwich at the bar made it enjoyable.
Louise
Stayed 1 night in Aug 2025