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Heritage Inn Express Hayward

2.0 star property

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Photo gallery for Heritage Inn Express Hayward

Comfortable retreat with a large bed, two nightstands, and a stylish headboard.
Stocked vending machines offer a variety of beverages and snacks.
Welcome to our reception area, featuring a central desk with a mounted computer and a skylight above.
Stylish building with a flat roof and large windows, set amidst lush greenery.
Guests can enjoy a refreshing swim in the pool surrounded by a deck and a stone wall.

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
410 W A St, Hayward, CA, 94541
  • Chabot College
    ‪2 min drive‬
  • California State University East Bay
    ‪6 min drive‬
  • Oakland Zoo
    ‪9 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Inn Express Hayward

Motel in Hayward with free parking
A meeting room, a 24-hour front desk and free self-parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall and a vending machine are on-site.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Heritage Inn Express Hayward, you'll be within walking distance of Hayward Flight. Free WiFi in public areas, free self-parking and a meeting room are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room, multilingual staff and a lift
  • 10 minutes by car from Oakland Arena and 10 minutes from Oakland-Alameda County Coliseum
  • Pets welcome for a fee
Heritage Inn Express Hayward offers its guests a vending machine, multilingual staff, and a lift. WiFi is free in public spaces. Self parking is free.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.6
Rating 10 - Excellent. 208 out of 1008 reviews
Rating 8 - Good. 174 out of 1008 reviews
Rating 6 - Okay. 132 out of 1008 reviews
Rating 4 - Poor. 127 out of 1008 reviews
Rating 2 - Terrible. 367 out of 1008 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Asucena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are dirty and the carpet is in very poor condition, the rooms smell bad in there are bedbugs...
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

2/10 Terrible

Maria lucero

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Arnulfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cigarette burns in bottom sheet. The mattress was worn out and sagging. There were gunshot sounds the second night of stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Frank

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am Disabled and I have a service dog .I liked nothing about the place and the reason being was I made a last minute reservation with two rooms still available. When I arrived the counter person was fast asleep. I woke him up and showed him my digital id and he said no canceld my reservation told me to leave.. and went back to his chair to sleep. My service dog and I had no place to go at midnight. I was tired in pain and desperately need to use the restroom .
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Ever

It was the worst hotel I have ever been to. I couldn’t even stay the entire night I was grossed out. The wall was not even attached to the floor. I leaned against it and almost went through. Rugs are ripped and nasty. Mold and just nasty everywhere. I would definitely not take a shower or use the towels so I left.
Stayed 1 night in Mar 2025

4/10 Poor

Laurie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maria lucero

Stayed 2 nights in Mar 2025

6/10 Okay

Jorge A

Stayed 1 night in Mar 2025

8/10 Good

Maria lucero

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jesus, Las Vegas

Noise
Stayed 1 night in Mar 2025

8/10 Good

Rodney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diego

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

I'll be back!

The staff here are all friendly and provide excellent service, doing their best to accommodate their guests. Love the pet friendly policy!
Stayed 1 night in Jan 2025

2/10 Terrible

Maria lucero

Travelled with family
Disliked: Staff & service, room comfort
This time wasnt as comfortable as other times, they gave me a room on the 3rd floor next to a bunch of guys. When asked to change room they changed across and there was guys drinking and smoking. It was very loud and obnoxious. I honestly wanted to just get to My room and relax but couldnt cause of how much noise they made. It was an uncomfortable stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jordis

Liked: Cleanliness, staff & service
The staff is very helpful.
Stayed 8 nights in Oct 2024

10/10 Excellent

Jordis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The staff is lovely!
Stayed 7 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
All the reviews are true. Semi sketch area. There were construction workers standing right outside my door smoking, playing music and talking loudly. Beds were uncomfortable and the sofa couch in room had some questionable stains. TVs are outdated.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness

It seems like it’s shady, but it’s all right here.

The hotel itself is on the shady side, which makes sense as it is the least expensive hotel around. It’s the staff that make this place good. Nice, helpful. Not judgmental, and that’s the front desk as well as housekeeping. ,
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2024

4/10 Poor

MITCHEL

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom very dirty even the towels still had hair on it
Stayed 4 nights in Jan 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please do not stay here.

The Heritage Inn Express is most likely the worst hotel I have ever stayed in. Some things can't be helped, as the hotel is in a not-so-great neighborhood, and as much as they would like, certain factors such as trespassers or unsafe activity on the property grounds are inevitable. The previous one-star reviews are all true, and the photos do not represent what the hotel is actually like. The furniture is old and damaged, the room is in bad condition, and the bathroom had orange stains in the toilet and the shower. The sheets were dirty and had holes, and we heard loud talking in the rooms next to and above us. We had booked the room for the week, but we decided that it was better to cut our losses and find lodging elsewhere. Overall, the hotel is pretty bad and there are better options within walking distance. The one positive is that when I went to the front desk to raise these issues, the agent agreed to do so and we avoided paying for the rest of our stay. The price is tempting, but it is not worth it.
Stayed 5 nights in Dec 2024