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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Restaurant
Lobby sitting area
Free daily buffet breakfast
Restaurant
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
25640 Mission Boulevard, Hayward, CA, 94542
  • Place, California State University East Bay
    ‪10 min walk‬
  • Place, Alex Giualini Plaza Park
    ‪4 min drive‬
  • Place, Hayward City Hall
    ‪4 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, soundproofing

Premium Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotel in Hayward with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers 85 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Holiday Inn Express & Suites Hayward - Castro Valley by IHG, you'll be within walking distance of California State University East Bay. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and coffee/tea in a common area
  • On-site recreation includes a gym
  • Just a 3-minute drive from California State University East Bay and a few minutes from Alex Giualini Plaza Park
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Hayward - Castro Valley by IHG also features coffee/tea in common area and laundry facilities. Free self parking is available.

This Hayward hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 11 November 2025 to 1 January 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 192 reviews
Rating 8 - Good. 37 out of 192 reviews
Rating 6 - Okay. 18 out of 192 reviews
Rating 4 - Poor. 13 out of 192 reviews
Rating 2 - Terrible. 19 out of 192 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Princess

Liked: Cleanliness, staff & service
Overall the staffing was really nice, the only thing I would change is that there was no hot water. I tried showering later on in the afternoon and there was none. Same thing the next morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming. Rooms were nice and clean. Easy to uber around to restaurants.
Stayed 2 nights in Aug 2025

2/10 Terrible

Diana

Stayed 1 night in Aug 2025

2/10 Terrible

Kia Lee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an system issue so they couldn't check us in at first and we were told to wait 30 minutes, which we were okay with, but soon enough it turned into 5 hours which resulted into us wanting a refund. When telling them, they didn't want to refund the money back, some lady told us she was going to help find available rooms by herself yet she didnt and stayed in the back. I just want to say, are they racist or not? Because me and my family are Asian and were the second ones there waiting list for our rooms, but out of everyone that were waiting and coming in they were all booked and have a room while my family and I were stuck in the lobby. All the people here were all colors of race and we were the only asians coming in. Worst experience here epscially since my family always book for Holiday Inns, had high expectation.the owner of Holidays inns need to know what happen to us tonight.
Stayed 1 night in Aug 2025

2/10 Terrible

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

KATHLEEN

Stayed 1 night in Aug 2025

10/10 Excellent

Julio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernesto

Stayed 4 nights in Aug 2025

8/10 Good

Ardath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice. Breakfast supplies were low at the time I ate
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

They don’t have the healthiest breakfast choices, and the front desk service was average.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent Wonderful and comfortable experience
Stayed 1 night in Aug 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Aug 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it’s new. I didn’t like that only ice machine that works is on 3rd floor. Staff is great!
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Stayed 1 night in Aug 2025

10/10 Excellent

Varghese

Liked: Cleanliness, staff & service, property conditions & facilities
really enjoyed the stay at this place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cecilia, fountain Valley

Business traveller
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Allan

Stayed 1 night in Aug 2025

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and linens, good breakfast, easy parking, conveniently located!
Stayed 6 nights in Jul 2025

8/10 Good

Cristina

Stayed 8 nights in Jul 2025

10/10 Excellent

Suman

Stayed 1 night in Jul 2025

2/10 Terrible

Rafael

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2025