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Casa Acueducto

4.0 star property

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Terrace/patio
Luxury Triple Room, Multiple Beds, Air conditioning, City View | Balcony
Luxury Triple Room, Multiple Beds, Air conditioning, City View | Balcony
Mini-fridge, microwave, espresso maker, coffee/tea maker
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Spa
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
C. José López Alavez, 1513, Oaxaca, OAX, 68040
  • Auditorio Guelaguetza
    ‪17 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪18 min walk‬
  • Zócalo Square
    ‪4 min drive‬
  • Oaxaca Intl. (OAX)
    ‪14 min drive‬

Room options

View all photos for Luxury Triple Room, Multiple Beds, Air conditioning

Luxury Triple Room, Multiple Beds, Air conditioning | View from room

Luxury Triple Room, Multiple Beds, Air conditioning

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Double Room, Air conditioning, City View

Luxury Double Room, Air conditioning, City View | Premium bedding, down duvets, memory-foam beds, desk

Luxury Double Room, Air conditioning, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Triple Room, Multiple Beds, Air conditioning, City View

Luxury Triple Room, Multiple Beds, Air conditioning, City View | Premium bedding, down duvets, memory-foam beds, desk

Luxury Triple Room, Multiple Beds, Air conditioning, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Quadruple Room, Multiple Beds, Air conditioning, City View

Luxury Quadruple Room, Multiple Beds, Air conditioning, City View | View from room

Luxury Quadruple Room, Multiple Beds, Air conditioning, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Double Room, Air conditioning

Deluxe Double Room, Air conditioning | Premium bedding, down duvets, memory-foam beds, desk

Deluxe Double Room, Air conditioning

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Acueducto

Hotel with a full-service spa, near Zócalo Square
Along with a full-service spa, this hotel has a rooftop terrace and Access to hot tub. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site. Change of towels is available on request
Casa Acueducto offers 11 air-conditioned accommodations with MP3 docking stations and espresso makers. Memory foam beds feature down duvets and premium bedding. 32-inch Smart televisions come with digital channels and Netflix. Guests can make use of the shared/communal kitchen. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Oaxaca hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.
During your stay at Casa Acueducto, you're just a quick walk from Fountain of the Seven Regions. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Indulge in a treatment at the full-service spa
  • Services include tour or ticket assistance, luggage storage and limo or town car service
  • Just a 3-minute drive from Auditorio Guelaguetza and a few minutes from Santo Domingo Square
  • Airport, local-area and bus station shuttle shuttle service available for a fee
Casa Acueducto offers its guests a full-service spa and Access to hot tub. Public spaces have free WiFi. Business amenities include coworking spaces and limo/town car service. A free manager's reception is offered daily. An area shuttle within 5 kilometres and an airport shuttle (available 24 hours) are available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Casa Acueducto. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Oaxaca hotel.

The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 200 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 kilometres
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Books
  • Full-service spa
  • Hot tub
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic water bottles
  • Reusable tableware
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee: MXN 200 for check-in between 12:30 AM and 9:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Sunday (8:00 AM - 9:00 PM)
Guests will receive an access code
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 300 per room (one-way)
  • Nearby parking fee: MXN 200 per day (2625 ft away)
  • Late check-in fee: MXN 200 for check-in between 12:30 AM and 9:00 AM
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa Acueducto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 9:00 PM
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Acueducto Hotel
Casa Acueducto Oaxaca
Casa Acueducto Hotel Oaxaca

Casa Acueducto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yi An

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. The room was clean. The only thing is the location. It was like a 20ish walk to the city center. We used didi.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Ha a nice tub and nice view !! I may come back
Stayed 1 night in May 2024

8/10 Good

Gerardo, San Francisco

Stayed 2 nights in Dec 2023

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough wonderful things about this cute boutique hotel. The hotel owner, Emilio went out of his way to make me feel at home and generously shared all the going-ons during Dia de los muertos. Room was cleaned every day and little surprise gifts were often left in the room. These special little touches left a big impression. The neighborhood is amazing with plenty of great cafes and restaurants and beautiful street art. I highly recommend this hotel if you want to feel a bit more like a local in Oaxaca City.
Stayed 5 nights in Oct 2022

10/10 Excellent

AGUSTIN

Stayed 1 night in Feb 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bed is wonderfully comfortable, I love it!
Stayed 6 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virkelig god service og super hjælpsomt og imødekommende personale.
Stayed 4 nights in Nov 2024

6/10 Okay

Aldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar en general, se siente basico.
Stayed 2 nights in Aug 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una persona abusiva me cobró 5 noches fueron 4

Llegué de madrugada el día 21 el Dueño me recibió personalmente muy amable comentó que al otro día me registraba no lo hizo el fue muy correcto mientras estuve ahí , me dijo que si quería me iba a ahorrar la comisión del banco le di $500 dls lo cual no estuvo de acuerdo y fui personalmente al banco a sacar el efectivo me regreso mis $500 dólares y me cobró $9040.00 pesos me dio $60.00 pesos cambio ! Soy una persona de 78 años y no por eso no se hacer cuentas , al momento un día antes de mi salida le pague no me dio ningún recibo ,el día de mi salida la hice a las 11.00 Am , y le pedí me guardara mi equipaje ya que eso fue lo que me ofreció , yo le pedí una caja de seguridad y el primer día en la tarde ya la tenía ! Mi autobús salía a las 9.00 pm y esa tarde que ya era mi salida me puse a revisar el cobro que me hizo y me di cuenta que me estaba cobrando de más se lo comuniqué y me dijo que la renta de la caja eran $400.00 pesos , , le comenté que ni así estaba correcto, rápidamente a las seis llegué al lugar estaba muy nervioso y enojado y me regresó los $400.00 pesos , me dijo que me iba a entregar mi equipaje yo le contesté que todavía me iba a ir a cenar , me comunico que me tenía que entregar mi equipaje ya, porque no había quien me la entregara le comenté que su ayudante que tiene me podía dar las cosas, dijo que estaba ocupado y no me podía atender el muchacho , se me entregaron mis cosas y me comentó que tendría que pagar por ese servicio, yo le dije que si también
Stayed 4 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar pequeño muy comodo y de facil acceso, muy buena atencion

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023