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City Hotel Nattergalen

3.0 star property

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Photo gallery for City Hotel Nattergalen

View from property
22-inch flat-screen TV with cable channels, TV
Lounge
Point of interest
22-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Hans Mules Gade 5, Odense, 5000
  • Place, ODEON
    ‪3 min walk‬
  • Place, Hans Christian Andersen Museum
    ‪3 min walk‬
  • Place, Hans Christian Andersen's Childhood Home
    ‪9 min walk‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds, desk

Standard Single Room, 1 Single Bed

8.6 out of 10
Excellent
(25 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 2 Twin Beds, Non Smoking Pet Friendly

Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds, desk

Standard Double Room, 2 Twin Beds, Non Smoking Pet Friendly

8.0 out of 10
Very good
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room

Economy Double Room | Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds, desk

Economy Double Room

8.4 out of 10
Very good
(61 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (with Sleeping Couch)

Standard Double Room (with Sleeping Couch) | Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds, desk

Standard Double Room (with Sleeping Couch)

8.4 out of 10
Very good
(16 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Dobbeltværelse med mulighed for 1 ekstra opredning

Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds, desk

Dobbeltværelse med mulighed for 1 ekstra opredning

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 3
  • 2 Single Beds

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About this property

City Hotel Nattergalen

Hotel with free breakfast, steps from Bymuseet Montergarden
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a microwave in a common area.
City Hotel Nattergalen offers 48 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets. A pillow menu is available. 22-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at City Hotel Nattergalen. During your stay, you're just a quick walk from Bymuseet Montergarden. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Scandinavian cuisine while dining at Restaurant Grønttorvet
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes bicycles to rent
  • Steps from Bymuseet Montergarden and 3 minutes on foot from ODEON
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the business-friendly City Hotel Nattergalen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Odense hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Restaurant Grønttorvet – This restaurant specialises in Scandinavian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
On-site venue No. 2 – diner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (DKK 75 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Grønttorvet

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 2 buildings
  • 4 floors
  • Built in 1988
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: DKK 150
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 150

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 20 December and 3 January.

Access methods

Front desk (limited hours)

Pets

  • Pets: DKK 100 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for DKK 150 per stay.
  • Cots (infant beds) are available for DKK 150 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: DKK 75 per day
  • Pet fee: DKK 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: DKK 150 (subject to availability)
  • Late check-out fee: DKK 150 (subject to availability)
  • Crib (infant bed) fee: DKK 150 per stay
  • Rollaway bed fee: DKK 150 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK31363004
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

City Hotel Odense
City Odense
Hotel Odense City
Odense City Hotel
City Hotel Odense
City Hotel Nattergalen Hotel
City Hotel Nattergalen Odense
City Hotel Nattergalen Hotel Odense

City Hotel Nattergalen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 1004 reviews
Rating 8 - Good. 433 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

henrik

Travelled with family
Liked: Cleanliness, staff & service, room comfort
East parking
Stayed 1 night in Oct 2025

8/10 Good

Flemming

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Melika

Disliked: Amenities, property conditions & facilities
overpriced. Old washroom and tiny room. other stuff good.
Stayed 5 nights in Oct 2025

8/10 Good

Hans Jørgen

Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 2 nights in Sep 2025

10/10 Excellent

Torben Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine
Stayed 2 nights in Sep 2025

10/10 Excellent

Birthe

Stayed 2 nights in Sep 2025

6/10 Okay

tune, mexico city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were too small for 4 people
Stayed 1 night in Sep 2025

8/10 Good

Lisbeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Harald

Stayed 2 nights in Aug 2025

10/10 Excellent

Bettina

Travelled with group
Stayed 1 night in Aug 2025

6/10 Okay

Lene

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotellet virker slidt, service var god, morgenmad fin. Værelser og toilet lugter af kloak.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly reception from the young lady. Nice atmosphere, comfortable lounge area. Free hot drinks are nice too. Very close to everything in the old town, very walkable. About 8 mins walk from the train. Comfy bed. Good place to stay.
Stayed 1 night in Aug 2025

8/10 Good

Linn

Stayed 1 night in Aug 2025

8/10 Good

Leila

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the decor, appreciated the staff, and adored the breakfast! We will recommend this hotel to anyone travelling to Odense.
Stayed 1 night in Aug 2025

8/10 Good

Amalie Katrine

Travelled with group
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Karsten

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Tabita

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely place the hotel and the staff are lovely people
Stayed 1 night in Jul 2025

10/10 Excellent

Henrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good experience and Odense is a real nice place.
Stayed 1 night in Jul 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025