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Mercure Hotel Offenburg am Messeplatz

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Photo gallery for Mercure Hotel Offenburg am Messeplatz

Sauna
Exterior
Restaurant
Miscellaneous
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Schutterwaelder Str. 1a, Offenburg, BW, 77656
  • Place, Offenburg-Ortenau Exhibition Center
    ‪1 min walk‬
  • Place, Museum im Ritterhaus
    ‪14 min walk‬
  • Place, Reithalle Theater
    ‪8 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪30 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Comfort Room, 1 Double Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Suite, 2 Single Beds

Privilege, Suite, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Privilege, Suite, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(31 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

7.8 out of 10
Good
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Hotel Offenburg am Messeplatz

Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Hotel Offenburg am Messeplatz offers 132 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Mercure Hotel Offenburg am Messeplatz, you'll be within walking distance of Museum im Ritterhaus. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • Steps from Offenburg-Ortenau Exhibition Center and 14 minutes on foot from Museum im Ritterhaus
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Hotel Offenburg am Messeplatz offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A sauna, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Offenburg am Messeplatz. For a fee, parking is available.

Smoking is allowed in designated areas at this Offenburg hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Hofkammer – On-site restaurant. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 12 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hofkammer

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 January 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 21.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR3.50 per person, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.50 for children
  • Self-parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 127697B
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure am Messeplatz
Mercure Hotel am Messeplatz
Mercure Hotel am Messeplatz Offenburg
Mercure Hotel Offenburg
Mercure Hotel Offenburg am Messeplatz
Mercure Hotel Offenburg Messeplatz
Mercure Offenburg am Messeplatz
Messeplatz Offenburg
Offenburg am Messeplatz
Offenburg Mercure Hotel
Accor Hotel Offenburg Am Messeplatz
Mercure Hotel Offenburg am Messeplatz Hotel
Mercure Hotel Offenburg am Messeplatz Offenburg
Mercure Hotel Offenburg am Messeplatz Hotel Offenburg

Mercure Hotel Offenburg am Messeplatz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 228 out of 787 reviews
Rating 8 - Good. 333 out of 787 reviews
Rating 6 - Okay. 154 out of 787 reviews
Rating 4 - Poor. 49 out of 787 reviews
Rating 2 - Terrible. 23 out of 787 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a bit away from city centre and train station but still within walking distance - a pleasant walk. It is clean and comfortable, very good for the price.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a stop over
Stayed 1 night in Jan 2025
Verified

8/10 Good

Charlie

Disliked: Staff & service
Nice swimming pool with outside seating area.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and clean stay over hotel with a very decent restaurant as well. Convenient location for a day trip to Europapark or Strasbourg, but Offenburg itself is a cute little black forest town as well with plenty of shopping, dining and other facilities. I enjoyed the stay and will definitely consider it again when in the region.
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

Paul

Just an average hotel close to the highway, but it’s perfect for 1 night
Stayed 1 night in Jun 2024
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, good beds, nice breakfast. Convenient when traveling through or attending an event at Messe Offenburg. Offenburg has a very decent selection of restaurants and nice sights, I've enjoyed it!
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Frank

Liked: Staff & service, amenities, property conditions & facilities
It's an older hotel but still good quality. It was quiet and close to the cute town.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotels I have been to. Second time booking it this trip, gladly rebooked it again returning to Poland for our lay over. Highly recommend it.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

LOREDANA

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super supportive

Super service from staff / reception supporting print service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ilhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 1 night in Aug 2025
Verified

8/10 Good

Bas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Love the AC, not so much the noice it made
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gisell

Liked: Cleanliness, staff & service, property conditions & facilities
We will liked to have two pillows each of us
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Dragan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no gym.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Unfortunately the room was not properly cleaned, we asked to have the parking for free because of this and that was okey which we appreciated, but please clean the rooms better 🙏
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Giancarlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not repeat

Old and not maintained, not very clean, rooms not warm and bed not comfortable, never again
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Ronald

Liked: Cleanliness
Disliked: Staff & service

Broken Lift and Unhelpful Staff

The lift broke down in the evening of our stay. The staff were very unhelpful and really couldn't be bothered to assist.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Ilkwon

Disliked: Cleanliness, property conditions & facilities
Wi-Fi too slow.
Stayed 8 nights in Jul 2024
Verified

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
i really like the fact the localisation was close to my event However the room looks very old and the staffs were rude as i am going to run with the breakfast money . they humiliated me asking to pay i was not able to eat properly . I never seen that usually after you finish your stay you can pay the sold at the reception . I am disappointed i never eat in their restaurant again .
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not satisfied with my stay and had an overall negative impression. The entire hotel desperately requires renovation (furniture, carpets, windows, paint on the walls, etc.), the staff was not unfriendly but pretty short and not helpful, and the room was not properly cleaned (bed not properly arranged, garbage can not emptied before my arrival).
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Karin

Disliked: Cleanliness, property conditions & facilities

Fairly poor experience

The room was quite run down and did not live up to what I expect from a 4-star hotel, even accounting for the fairly low price. In addition the pillows where tiny meaning that the bed became uncomfortable! When we asked the reception for more, they only had one additional pillow for me and my boyfriend to share. The staff did not understand English.
Mold in shower
Broken lights
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Stephan

Liked: Staff & service
Disliked: Cleanliness
Die Toilette war nicht richtig sauber. Das Zimmer (516) war sehr hellhörig und direkt gegenüber vom Aufzug, wo viele Leute sich bis spät in die Nacht unterhalten haben, zusätzlich steht ein brummender Snack-Automat direkt vor der Tür. Und was absolut gar nicht geht ist der muffige Gestank im ganzen Zimmer, welcher vermutlich im Teppich drin steckt und vermutlich früher in diesem Zimmer geraucht wurde!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Zimmer sauber und gepflegt. Zuvorkommedes Personal. Hervorragendes Frühstück.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille. Hotel un peu vieillissant (ascenseurs en panne quand nous y étions...), mais bien tenu et propre. Très belle piscine au sommet de l'hotel, bien chaude, mais se renseigner sur les horaires d'accès qui varient beaucoup.
Stayed 1 night in Dec 2025