4/10 Poor
Thomas
28 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor representation of Hilton.
Hotel did not match up to Hilton brand. Felt like local owner is poorly managing things, cutting corners to save pennies. Shattered emergency compartment in elevator looked old and no intent to fix, large old stain(s) on elevator carpet, bad smell too. Hallways had heavily soiled and stained carpets, several small but occasional large stains, none looked new. Room had strong smell similar to pinesol cleaner, very strong. There was a hint of another odor behind the strong pinesol smell, which smelled like feet/butt, or similar funk. It came and went in how faint that smell was but it was clearly being masked by the heavy cleaner smell. The heavy cleaner smell was almost unbearable; if my family was with me I would have moved rooms or hotels, but I sucked it up thinking it would be okay after a day or so but it was bad my entire 3 days/nights. Each time I walked into the room, or even when I’d roll over a pillow on the bed, I was hit with pinesol or funky odor.
The front desk employees seemed very hands off, often times not being present or when they were they just sat there low behind the desk on cell phones not engaging with customers.
The staff taking care of the breakfast bar was polite and engaging and seemed intent to do well with their job there.
It was a nice gym for a hotel, with regards to variety of equipment, but again there were several signs of poor ownership and management. Broken glass on a counter, no towels, no wipes, a water system but no cups.
Thomas
Stayed 3 nights in Aug 2025