See all properties

Hoshino Resorts KAI Alps

4.0 star property

Choose dates to view prices

Photo gallery for Hoshino Resorts KAI Alps

A modern spa with a wooden wall and a reflective pool, surrounded by trees and mountains.
A row of traditional-style buildings with a central pathway leading to a mountain backdrop.
A spa area with a hot tub, wooden walls, and a view of snow-capped mountains.
A covered outdoor area with wooden beams and benches.
A traditional Japanese-style room with tatami mats, a low table with a fire, and a wood-burning stove.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Taira 2884-26, Omachi, Nagano, 398-0001
  • Place, Omachi Onsen-kyo
    ‪1 min walk‬
  • Place, Sake Museum
    ‪8 min walk‬
  • Place, Shiki Theater Museum
    ‪4 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪75 min drive‬

Room options

View all photos for Japanese Style Room with Loft FA4

A cozy seating area with a low table set for tea, cushions, and a view of greenery outside.

Japanese Style Room with Loft FA4

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style RA3

A steam bath with a wooden exterior, a window with a view of trees, and a tiled wall.

Japanese Style RA3

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Suite FB4

A cozy room with a fireplace, two cushioned chairs, a bed, and a large window overlooking a snowy landscape.

Japanese Style Suite FB4

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room TA3

A hotel room with a large bed, a small table, a sofa, and a window with a view of a snowy landscape.

Japanese Style Room TA3

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Public bath
Holiday Inn Resort Kuroyon by IHG
Omachi
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 193 reviews
The price is €100
31 Aug - 1 Sept
Holiday Inn Resort Kuroyon by IHG

About this property

Hoshino Resorts KAI Alps

Hoshino Resorts KAI Alps offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and hot springs.
Hoshino Resorts KAI Alps offers 48 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). There are hot springs on site.
During your stay at Hoshino Resorts KAI Alps, you're just a quick walk from Omachi Onsen-kyo. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • On-site recreation includes hot springs
  • Steps from Omachi Onsen-kyo and 15 minutes by car from Alps Azumino National Government Park
  • Free ski, railway station and local-area shuttle service
Hoshino Resorts KAI Alps offers its guests hot springs. WiFi is free in public spaces. Free breakfast is available daily. An area shuttle within 22 kilometres, A ski shuttle and A train station pick-up shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Omachi ryokan.

Guests are served a free full breakfast daily from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 22 kilometres
  • Free train station pick-up shuttle from 8:00 AM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free ski shuttle
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • Kaiseki meal

Things to do

  • Hot springs
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room refrigerator

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Half Board is not included in the Half Board rate for children aged 0-2.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hoshino Resorts KAI Alps Inn Omachi
Hoshino Resorts KAI Alps Inn
Hoshino Resorts KAI Alps Omachi
Hoshino s KAI Alps Omachi
Hoshino Resorts KAI Alps Ryokan
Hoshino Resorts KAI Alps Omachi
Hoshino Resorts KAI Alps Ryokan Omachi

Hoshino Resorts KAI Alps Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 93 reviews
Rating 8 - Good. 15 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the onsen was amazing!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

hsiang lin franklin

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel located in quite remote area, the town is quite dead. The facilities are well maintain and clean but you can tell its not very modern. The price is high and thus not very worth to stay here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dana

Liked: Amenities, property conditions & facilities
Excellent service and the food is amazing. A must stay!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best resorts you can possibly stay at. Everything is 10/10. It is all in one for everything you need. Note that the area it is in only has hotels for the most part, so it is difficult to get to a convenience store if you have no car. About an 8 minute uber which will run you about $20 USD round trip if you need something. Although often the resort has all you need. And they have bus service for free to the ski resort. I couldnt praise this resort more highly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kwan Nang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for its atmosphere and onsen
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
This is an extremely relaxing onsen. Food and overall service were exceptional. Beautiful setting.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very excellent stay near ogizawa station. Onsen is good and food is excellent. Staff can speak English.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Doug

Liked: Staff & service, amenities, property conditions & facilities
Food and service were excellent.
Stayed 1 night in May 2024
Verified review

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities
NA
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Chung yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff are helpful
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

YUNGSEON

Liked: Cleanliness
Room condition & food is average. Nothing impressed
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Chan

Disliked: Staff & service
Stay 2 nights in KAI ALPS. Hair on the bed but I used my own bedsheet. My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

SC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and well maintained property. Free sake from 7-9 pm was a bonus attraction which kept guests happy and entertained.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and onsen facilities... the free hot sake event is great especially in winter time However, it will be great to offer more frequent shuttle bus service to nearby JR station :)
Verified review

10/10 Excellent

Li-yin

Liked: Cleanliness, amenities
Attentive service. Super spa. Amazing cuisine.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Mei Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Star Service

I was deeply impressed by the service offered by KAI Alps staff, which provided us a good memory during our stay at Omarchi Onsen this winter. This is undoubtedly one of the best pick in the Onsen.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

KIM HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very attentive, offering a very good service e.g. the staff serving hot sake for guest.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect from check in to check out. Staff met us at the front gate, check in was easy with Kato helping us with dinner reservations and explaining where the onsen, reading room and other services were located. Breakfast and dinner were exceptional... all of the staff were so attentive. Arina was so lovely too. The food was incredible, delicious and tasty. The room was spacious and the bathroom with the private onsen was perfect. Our stay was perfect... Highly recommend staying here!!!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were large, clean and comfortable. Ibsen was well equipped and clean. I liked the indoor and outdoor options. Food was amazing. I would recommend adding the half board to your reservation. Transportation to station and ski resort was seamless.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

YIZHANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great from the start of our in room check in. Excellent service from all the staff with special mention to Ochia. Complimentary car park, 6 star half board menu. Both breakfast and dinner were so sumptuous and exquisitely planned! The onsen facilities were fantastic too. My family enjoyed our 2 nights of relax stay enroute to our alpine route. Hoshino hospitality is out of this world! Will defintely stay at Hoshino when we travel to Japan again.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

hoi shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relax
Stayed 1 night in May 2023
Verified review

8/10 Good

SHU FEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in takes long time.
Stayed 3 nights in Dec 2024