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Port Stephens Koala Sanctuary

2.0 star property

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Photo gallery for Port Stephens Koala Sanctuary

Exterior
Front of property
Accessible Superior Tent | Iron/ironing board
BBQ/picnic Area
Deluxe Glamping Tent | Iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Barbecue grill
  • Laundry
  • Outdoor space
  • Air conditioning

Explore the area

View in a map
562 Gan Gan Road, One Mile, NSW, 2316
  • Place, Tomaree National Park
    ‪2 min walk‬
  • Place, Samurai Beach
    ‪12 min walk‬
  • Place, One Mile Beach Reserve
    ‪2 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Iron/ironing board

1 Bedroom Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for One Bedroom Suite Plus

One Bedroom Suite Plus | Iron/ironing board

One Bedroom Suite Plus

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Studio Room Plus

Studio Room Plus | Iron/ironing board

Studio Room Plus

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Glamping Tent

Deluxe Glamping Tent | Iron/ironing board

Deluxe Glamping Tent

  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Glamping Tent

Superior Glamping Tent | Iron/ironing board

Superior Glamping Tent

  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Accessible Superior Tent

Accessible Superior Tent | Iron/ironing board

Accessible Superior Tent

  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for 1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub) | Iron/ironing board

1 Bedroom Suite (with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

Studio Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Port Stephens Koala Sanctuary

Campsite with free parking, in the vicinity of Toboggan Hill Park
Along with an outdoor pool, this campsite has a coffee shop/cafe and Access to hot tub. Self parking is free. Other amenities include laundry facilities, free newspapers and tour/ticket assistance. All 40 accommodations provide conveniences such as fridges and microwaves, plus coffee makers and flat-screen TVs. Other amenities available to guests include electric kettles, ceiling fans and hairdryers. Housekeeping is available once per stay.
Port Stephens Koala Sanctuary offers 40 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can make use of the in-room fridges and microwaves. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Port Stephens Koala Sanctuary. During your stay, you're just a quick walk from Tomaree National Park. Features include free self-parking, plus an outdoor pool and a coffee shop/cafe. This budget campsite has 40 accommodations. Each accommodation includes amenities such as a flat-screen TV and a fridge.
  • Air-conditioned accommodations with flat-screen TVs, fridges and microwaves
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the café
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, laundry facilities and a vending machine
  • Just a 4-minute drive from Toboggan Hill Park and 5 minutes from Salamander Bay Square
There's a coffee shop/cafe on site. Port Stephens Koala Sanctuary offers its guests an outdoor pool and Access to hot tub. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Port Stephens Koala Sanctuary. Free self parking is available.
Fat Possum Cafe – On-site café.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Fat Possum Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 PM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 9:00 PM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Port Stephens Treescape Motel One Mile
Port Stephens Treescape Motel
Port Stephens Treescape One Mile
Port Stephens Treescape
Port Stephens Treescape Campground One Mile
Port Stephens Treescape Campground
Port Stephens Treescape Campsite One Mile
Port Stephens Treescape Campsite
Stephens Treescape Campsite
Port Stephens Treescape
Port Stephens Koala Sanctury
Port Stephens Koala Sanctuary Campsite
Port Stephens Koala Sanctuary One Mile
Port Stephens Koala Sanctuary Campsite One Mile

Reviews

Port Stephens Koala Sanctuary Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 134 out of 196 reviews
Rating 8 - Good. 50 out of 196 reviews
Rating 6 - Okay. 10 out of 196 reviews
Rating 4 - Poor. 2 out of 196 reviews
Rating 2 - Terrible. 0 out of 196 reviews

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Absolutely wonderful highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation is excellent, comfortable, clean and cheerful. The surrounds landscape gardens are beautiful and interesting. have already recommended this Sanctuary to our friends.
Stayed 2 nights in Jun 2025

8/10 Good

Wai Li

Travelled with family
Liked: Cleanliness
Good to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Hana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.
Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There is no dining room unless u go out … would love to have a warm continental breakfast onsite
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarajane

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful serene property
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

GARY

Liked: Cleanliness, room comfort

Amazing

Amazing place. Glamping at a 5 star level. Plus koalas what else could you want
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness
The accomodation and communication upon arrival was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful stay, our second time and we’d gladly return again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family location
Stayed 3 nights in Dec 2024

8/10 Good

Kerry

Liked: Cleanliness, room comfort

Nice weekend stay.

We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tane

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Jacky

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.

10/10 Excellent

Rosy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Stayed 3 nights in Nov 2023

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Stayed 2 nights in Nov 2023

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, room comfort

Simply blissful

Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Stayed 3 nights in Oct 2023