6/10 Okay
Deanna
Travelled with family
10 Mar 2025
Hotel is very new and there were a few glitches with the water. First couple of days were fine, then we lost all water to our room. They moved us when it was clear the water situation was not going to improve to the top floors. After a day in the new room on the lower floor, we had no hot water until our final night. I asked for a credit as we had booked a suite and when moved were only in a small non suite room. They were unable to accommodate as we had booked through Expedia and not directly with the hotel. The staff was great and I was sorry we had to keep telling them there were problems, but after our stay, we were glad to move on and get a hot full shower. Disappointed they couldn't discount our bill some with the change to a smaller room and the water issues.
Deanna
Stayed 7 nights in Mar 2025