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The Champlain Waterfront Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for The Champlain Waterfront Hotel, an Ascend Collection Hotel

Exterior detail
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Front St N, Orillia, ON, L3V4R5
  • Place, Lake Couchiching
    ‪3 min walk‬
  • Place, Orillia Opera House
    ‪5 min walk‬
  • Place, Orillia Community Centre Arena
    ‪8 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Quadruple Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Queen Room, Non Smoking

7.8 out of 10
Good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Basement level)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Basement level)

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking (Basement level)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Champlain Waterfront Hotel, an Ascend Collection Hotel

Hotel with free breakfast, 6-minute walk to Orillia Opera House
This hotel features a fitness centre, laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fireplace at reception.
The Champlain Waterfront Hotel, an Ascend Collection Hotel offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around The Champlain Waterfront Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Lake Couchiching. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the central location
  • Within a 15-minute walk of Orillia Opera House and Orillia Community Centre Arena
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly The Champlain Waterfront Hotel, an Ascend Collection Hotel also features a fitness centre, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 50 per day)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay), plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 50.00 per day (499 ft away)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD120.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Champlain Waterfront
Quality Champlain Waterfront Orillia
Quality Hotel Champlain Waterfront
Quality Hotel Champlain Waterfront Orillia
Rodeway Inn Champlain Waterfront Hotel Orillia
Rodeway Inn Champlain Waterfront Hotel
Rodeway Inn Champlain Waterfront Orillia
Champlain Waterfront Hotel Ascend Hotel Collection Orillia
Rodeway Inn Champlain Waterfront Orillia, Ontario
Quality Inn Orillia
Quality Hotel Orillia
Champlain Waterfront Ascend Collection Orillia
Champlain Waterfront Ascend Collection
The Champlain Waterfront Hotel, an Ascend Hotel Collection Hotel

The Champlain Waterfront Hotel, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1033 reviews
Rating 8 - Good. 306 out of 1033 reviews
Rating 6 - Okay. 136 out of 1033 reviews
Rating 4 - Poor. 53 out of 1033 reviews
Rating 2 - Terrible. 39 out of 1033 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Campbell

Nice place ,but very small space in the room.
Stayed 1 night in Oct 2025

8/10 Good

Jeanette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great bed, pillows and linens. Room was clean and well appointed. Kudos to the owners for the well done restoration of a grand old hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Taylor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom was quite dirty
Stayed 1 night in Oct 2025

10/10 Excellent

zhaohui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, tidy, hygienic and comfortable, and the food is rich in nutrition.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Stayed 1 night in Oct 2025

8/10 Good

D BLAKE

Liked: Staff & service, property conditions & facilities, room comfort
Great value, great location. A lovely old hotel with updated rooms. A little rough around the edges.
Stayed 1 night in Oct 2025

8/10 Good

Bernard G

Stayed 1 night in Oct 2025

8/10 Good

Arun

Stayed 1 night in Oct 2025

6/10 Okay

Alon

Travelled with family
Liked: Staff & service
Limited parking. Small lot. Toilet was not working. Were given replacement room. Courteous staff. Especially Penny. Sticky floor in elevator. Otherwise not bad for a hotel built over a century ago.
Stayed 2 nights in Oct 2025

6/10 Okay

Maria, Toronto Ontario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have better service
Stayed 1 night in Aug 2025

6/10 Okay

Abhishek

Stayed 1 night in Oct 2025

8/10 Good

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it was good.
Stayed 3 nights in Oct 2025

8/10 Good

Yohana

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

JOSEPH, sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was poor
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service
Very courteous
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
As soon as we arrived, we were told we had to change rooms because they overbooked. There was no toilet paper in the room and was told I had to go down to the front desk to get it myself. Then I was told that I could only pay exact cash for bottled water and not debit as it was an inconvenience. The girl that was working October 10 around 7 PM was horribly unfriendly and I will never be spending another night at this hotel because of this. This is not the way you treat someone who is paying over $200 a night to stay at your hotel. This person needs to learn how to deal with customers and put a smile on her face.
Stayed 1 night in Oct 2025

10/10 Excellent

Ginette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Dining next door was amazing.
Stayed 1 night in Oct 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fan of the heating/air conditioning unit squeaked badly enough, I shut it off for my stay. The ambient temperature was quite acceptable.
Stayed 1 night in Oct 2025

4/10 Poor

Nicholai

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
A methadone clinic is located nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very efficient and friendly check-in
Stayed 1 night in Oct 2025

6/10 Okay

Isaiah

Liked: Amenities
Disliked: Cleanliness, staff & service
Check in staff wasn't really welcoming. The bed sheets didn't get changed before I checked in as I found long black hairs in the bed. It was a nice cozy room though and I had a great sleep. Close to the waterfront and nice restaurants with amazing food.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Amenities
Small room, very few facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Leo

When booking on expedia it did not specify 1st floor which the property calls the basement. The room was a closet and the noise through the night was unbearable. We did not sleep and this stay here was an expensive waste of money. We will not stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Pauline, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect for a walk on the waterfront. Lots of dining options in walking distance
Stayed 1 night in Oct 2025