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Best Western Hotel d'Arc

4.0 star property

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Photo gallery for Best Western Hotel d'Arc

City view from property
Interior
Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe
Exclusive Room, 1 King Bed, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels
Daily buffet breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
37 Ter, Rue de la Republique, Orléans, Loiret, 45000
  • Place, Place du Martroi
    ‪6 min walk‬
  • Place, Hôtel Groslot
    ‪6 min walk‬
  • Place, House of Joan of Arc
    ‪9 min walk‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

  • 23 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Mercure Orléans Centre
Centre-Ville
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 963 reviews
The price is €128
includes taxes & fees
7 Jun - 8 Jun
Mercure Orléans Centre

About this property

Best Western Hotel d'Arc

This smoke-free hotel features 24-hour room service, concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a library, free newspapers and a corner/local shop.
Best Western Hotel d'Arc offers 35 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desk chairs and dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel d'Arc. During your stay, you're just a quick walk from Place du Martroi. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 10-minute walk of Place du Martroi and Hôtel Groslot
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Hotel d'Arc offers its guests a library, multilingual staff, and concierge services. Public spaces have free WiFi. Best Western Hotel d'Arc also features complimentary newspapers in the lobby, a corner/local shop, and 24-hour room service.

This 4-star Orléans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children

Things to do

  • Library
  • Shopping centre

Family friendly

  • Dining table
  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • 4 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Pet fee: EUR 14 per pet, per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN d'Arc
BEST WESTERN d'Arc Orleans
BEST WESTERN Hotel d'Arc
BEST WESTERN Hotel d'Arc Orleans
Hotel d Arc
Best Western Hotel d'Arc Hotel
Best Western Hotel d'Arc Orléans
Best Western Hotel d'Arc Hotel Orléans

Best Western Hotel d'Arc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 180 out of 481 reviews
Rating 8 - Good. 188 out of 481 reviews
Rating 6 - Okay. 69 out of 481 reviews
Rating 4 - Poor. 34 out of 481 reviews
Rating 2 - Terrible. 10 out of 481 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Asa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Friendly staff and good beds and quiet that’s always important for us :)
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel located in a premium area of Orleans, good client service, extra water and coffee in the hallways, nice experience
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place! Very good location near the mall and only a short walk to the cathedral. Breakfast was amazing, rooms were large and clean. Only downside is the chaotic parking situation in town. Other than that this was a wonderful place!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to access the old town and be close to the train station. Excellent value for the room. I would skip the breakfast next time.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and lovely, very comfortable bed and tea and coffee making in the room as well as water station and coffee machine available in foyer. The breakfast was good. As far as the location it was very convenient for everything. Would definitely stay again.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, handy location, clean
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the ancient town and cathedral.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY YET AGAIN!

Our fourth stop here. Gets better everytime. The staff on reception are very friendly and welcoming and also remembered us 😀 Rooms are clean and comfortable. Location of the hotel is excellent. Wouldn't hesitate to stay again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good room lovely staff
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at this hotel it’s really best and clean and the staff are really friendly
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Michel

Liked: Staff & service, property conditions & facilities
Good stuff!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As part of a short tour along the Loire river, the staff were most informative, friendly and helpful. The location and facilities of Orleans made for a perfect choice.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel when visiting Orleans. Close to the station and the centre of town. The staff are very friendly and helpful. Breakfast is also good and a check out time of 12noon very civilised.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Staff were incredibly helpful
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing so helpful, room was a good size, shower room perfectly set out and a 5min walk from the station! Shopping and food outlets on the doorstep and a 10min walk to the river
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Mrs L

Liked: Cleanliness, room comfort

Stay

There was a smell of sewage in my room and all round the hotel breakfast was ok
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service
old property. good location.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Julie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Adequate

It isuch an old building and very tired inside. The rooms need a refurb altho the bed was very comfortable. Ideal central location.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Edward M

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is comfortable. Property is clean.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Jens

Not worth 4 stars very small Bathroom. Aircon broke down nothing mentioned at checkin( 32 degrees outside) Bathroom smell cloaky out of the sink in booth rooms we had. Comfy and clean bed. Breakfast room small good selection.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joseph

Liked: Amenities
pre dinner. Great selection of breakfast is top value. Egg boiler as well as the usual meat, cheese, pastries. Good coffee machine too.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Jordane

Disliked: Staff & service, property conditions & facilities

To be avoided

Very poor and bad breakfast Lot of bad odours in the room Very small room as well Difficulties to park the car
Stayed 1 night in Jun 2025