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Mercure Orléans Centre

4.0 star property

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Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, pillow-top beds, minibar, in-room safe
Breakfast, lunch, dinner served; French cuisine
Bar (on property)
Fitness facility
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
44, quai Barentin, Orléans, Loiret, 45000
  • Place, House of Joan of Arc
    ‪9 min walk‬
  • Place, Place du Martroi
    ‪10 min walk‬
  • Place, Sainte-Croix Cathedral
    ‪16 min walk‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Balcony, River View

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed, Pool View

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Orléans Centre

Hotel with a seasonal outdoor pool, 9-minute walk to House of Joan of Arc
This smoke-free hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Mercure Orléans Centre offers 111 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Mercure Orléans Centre. During your stay, you're just a quick walk from House of Joan of Arc. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy French cuisine while dining at L'ENTRACTE
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of House of Joan of Arc and Place du Martroi
  • Pets welcome for a fee
Mercure Orléans Centre offers its guests a 24-hour health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Orléans Centre. Parking is available for a fee.

This 4-star Orléans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
L'ENTRACTE – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ENTRACTE

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Uncovered self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Mercure Orléans Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 930 reviews
Rating 8 - Good. 398 out of 930 reviews
Rating 6 - Okay. 113 out of 930 reviews
Rating 4 - Poor. 43 out of 930 reviews
Rating 2 - Terrible. 15 out of 930 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Business traveller
Liked: Staff & service
Disliked: Room comfort

Grosse déception

Tout d'abord, sachez qu'à mon départ je me suis entretenue avec le réceptionniste qui m'a fait une remise de 40€ sur la note totale. Chambre 110, payée 150€. Chambre très vieille et très mal entretenue: Robinet thermostatique bloqué et cassé à 38° (pas d'eau froide). Douche de tête pleine de calcair (j'ai nettoyé moi même). Gel douche fixé au mur en plein milieu de la douche (je me suis cogné sans cesse dedans). Peinture craquée dans la sdb. WC encrassé. Poil humain au sol. Contoure de porte rongé. Climatisation bloquée à 22°. Pas de prises électrique en tête de lit. Trace d'un vieux tableau au mur. Bref 150€ pour une telle prestation, été ou pas, c'est du vol.
Stayed 1 night in Aug 2025

4/10 Poor

Marie-Claire

Liked: Cleanliness
Disliked: Staff & service
I booked a room for myself and my 2 children. I paid the half board rate. On arrival, I was told that my children were not included in the half board rate. At dinner, I was given my starter and main which I chose from a small, separate menu and then instead of being offered dessert, they asked ‘would you like a coffee or is everything finished?’ At breakfast, it was really busy, so we were out in an overflow room which wasn’t made up. ‘Leave it to us’ they said. So we served ourselves at the buffet and then came back to find the one table they had laid was occupied. Some stood in the middle of the lobby with our bowls of cereal and waited for cutlery, a glass and somewhere to sit. The room was filthy, and really noisy/ it well insulated from the noise of the other rooms.
Stayed 1 night in Jul 2025

8/10 Good

Yun Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ian, Kingston upon Thames

Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated hotel. Quite shabby. Pets allowed in the dining area at breakfast. Overall not great
Stayed 1 night in Jul 2025

8/10 Good

Klaus-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cécile

Stayed 1 night in Jul 2025

8/10 Good

Morgane

Bien mais besoin de rafraîchissement

Immeuble vieillissant de l’extérieur La réception et l’espace restauration piscine est superbe Les chambres et les étages nécessitent un bon coup de neuf… moquette décolorée, odeur de tabac…
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good central hotel

Hotel was in good position to explore Orleans. The bar and restaurant and pool area has been updated to a very good standard. Hotel room was very basic and also needs updating too!
Stayed 1 night in Jun 2025

6/10 Okay

stephane

Liked: Room comfort
Disliked: Staff & service
grosse déception quant à l'emplacement de l'hôtel, son état et la qualité de la réception; à peine aimable, facturation d'emblée des petits déjeuners et du parking, que je n'ai pas payés en avance, mais une fois consommés, pas de proposition spontanée d'une serviette de piscine ... la chambre était correcte et propre, agréable, bien climatisée et avec une vue sympathique ... la piscine fort bien venue, le hall d'entrée agréable, voire à la hauteur de la réputation d'un Mercure; en revanche l'entourage et l'état de l'établissement, franchement médiocres ... les tarifs de la restauration ne sont pas indiqués sur la carte (il me semble pourtant qu'il s'agit d'une obligation ...) le petit déjeuner est correct, sans plus, surtout compte tenu du prix payé
Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with partner
Good breakfast except for very long wait (35 mins) for gluten free bred ( it was excellent when it arrived). Paper cups on room not great - too hot t handle
Stayed 2 nights in Jun 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good paid parking. Easy access. Convenient location. The room was pretty standard but that is fine. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pity about lack of bike facilities

The guy on the desk, Arthur, was very welcoming but there was no secure accommodation for the bikes. It was good we had brought a raincover.
Stayed 2 nights in May 2025

10/10 Excellent

Steph

Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stafff
Stayed 1 night in Apr 2025

10/10 Excellent

eduardo t

Excelente ubicación. Parking gratuito. El personal del hotel muy servicial y atento. El cuarto muy confortable y silencioso. Muhh un buena experiencia.
Stayed 2 nights in Apr 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for us to stop over night on our journey further south. Quiet, clean and menu in the restaurant had good choices.
Stayed 1 night in Apr 2025

6/10 Okay

Claudia

Liked: Cleanliness

Mediano

Achei o isolamento acústico muito ruim , minha noite foi horrível pois tinha muito barulho dos caros da rua …
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in convenient location for the old town and nice setting on the river. Decor in room was a bit dated but clean. The reception and bar area was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Karishma

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff. Allow pets which is a bonus
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice comfortable city centre hotel

Very comfortable room, well appointed and spacious. ♿ Access to the hotel and room easy. Well placed overlooking the river and in easy walking distance of the city centre (along good pavements for wheelchairs).
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service

Nice but careful with the room you book

Really nice staff and the lobby / restaurants are really well done. Breakfast was great. Only bad I would say was the room. It wasn’t refurbished and a bit old. The bed too.
Stayed 1 night in Nov 2024

8/10 Good

Alan, Hitchin

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Liked excellent staff on reception and restaurant. Didn't like that we purchased room with balcony at an extra cost but unusable as very dirty (being kind) and no furniture to use. No maintenance available at weekends and had to live with flickering lights in the bathroom which was unpleasant. Property is well kept on the inside but tired on the outside.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel in great location. Short walk directly along the river into old town.good parking for 8 euros per night. You cannot reserve parking and it was busy but its a big car park so we got a space ok
Stayed 1 night in Oct 2024

4/10 Poor

Zory

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, amenities
Fire alarm no one apologized Bed like a board Too noisy Never again
Stayed 1 night in Sep 2024