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Hotel Ansitz Jakoberhof - Alpine Relax

Property class: 4

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Photo gallery for Hotel Ansitz Jakoberhof - Alpine Relax

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A historic building with multiple stories, a green-tiled roof, and a snow-covered landscape.
A balcony with a view of a mountainous landscape, including a prominent peak and a forested valley.
An indoor swimming pool with a mural, wooden beams, and a bench.
A room with a large arched window offering a view of a mountainous landscape and a building with a sloped roof.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Str. Sacun 107, Ortisei, BZ, 39046
  • Place, Odle Group
    ‪1 min walk‬
  • Place, Ortisei-Furnes Gondola
    ‪4 min drive‬
  • Place, Alpe di Siusi Ski Area
    ‪5 min drive‬
  • Airport, Bolzano (BZO)
    ‪41 min drive‬

Room options

View all photos for Standard room with balcony and Dolomite view

A hotel room with a wooden bed, bedside lamps, a television, a chair, and a window with curtains.

Standard room with balcony and Dolomite view

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort room with balcony and Dolomite view

A hotel room with two beds, a wooden desk, a chair, and a view of the outdoors through windows.

Comfort room with balcony and Dolomite view

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room | In-room safe, desk, blackout curtains, free WiFi

Basic Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard room with balcony

A four-poster bed with white bedding, a wooden desk with a television, a red chair, and a sofa with patterned cushions.

Standard room with balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Tower room with balcony and Dolomite view

A hotel room with a large bed, a sofa, a wooden chair, and a table with a lamp.

Tower room with balcony and Dolomite view

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room with balcony

A hotel room with a wooden bed, a sofa, a small table, and a mirror.

Family Room with balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Superior room with balcony

A hotel room with a large wooden bed, a wooden desk, a chair, a sofa, and a small table.

Superior room with balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior room with balcony and Dolomite view

A cozy bedroom with a large bed, a wooden desk, a chair, and a TV.

Superior room with balcony and Dolomite view

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite 403 in the Dependance with balcony and Dolomite view

A wooden room with a bed, a chandelier, and a window.

Family Suite 403 in the Dependance with balcony and Dolomite view

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite Sacun with balcony and Dolomite view

A cozy, rustic room with wooden ceilings and walls, a sofa, a TV, and a dining table with a red rug.

Family Suite Sacun with balcony and Dolomite view

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Ansitz Jakoberhof - Alpine Relax

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a lazy river and a sauna are on-site.
Hotel Ansitz Jakoberhof - Alpine Relax offers 24 accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. 46-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, hairdryers and children's dressing gowns.

This Ortisei hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a lazy river, an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jakoberhof Spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

During your stay at Hotel Ansitz Jakoberhof - Alpine Relax, you're just a quick walk from Dolomites. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the lazy river or swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include a car charging station, multilingual staff and a lift
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Dolomites and Val Gardena
  • Pets welcome for a fee (restrictions apply)
Hotel Ansitz Jakoberhof - Alpine Relax offers its guests a full-service spa, a lazy river, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A sauna, spa services, and a library are also featured at Hotel Ansitz Jakoberhof - Alpine Relax. Self parking is free.

This 4-star Ortisei hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Hotel Ansitz Jakoberhof - Alpine Relax has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 45; reservation required

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Library
  • Mountain biking
  • Sauna
  • Ski storage
  • Steam room
  • Wine tasting room

Family friendly

  • Indoor pool
  • Lazy river

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per day
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 110.0 per day.
  • Cots (infant beds) are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 110.0 per day
  • Hosted evening meal: EUR 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021061A1QJKURN6J

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 7:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Ansitz Jakoberhof Alpine Relax
Hotel Ansitz Jakoberhof - Alpine Relax Hotel
Hotel Ansitz Jakoberhof - Alpine Relax Ortisei
Hotel Ansitz Jakoberhof - Alpine Relax Hotel Ortisei

Hotel Ansitz Jakoberhof - Alpine Relax Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location if you want to be out of town & in a quiet, tranquil setting. Food was excellent & staff very attentive.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Amazing aesthetics with real wood carvings. Felt like staying at home
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Boon Chee

Liked: Cleanliness, staff & service, amenities
Everything was great although abit on the pricey side. Loved the breakfast. A little tricky to get there cutting through the town but once you figure out, it’s ok.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

KO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Home Away from Home in the Dolomites

Our stay here was the highlight of our trip to the Dolomites, and we wouldn’t dream of staying anywhere else. It truly felt like a home away from home. The breathtaking views from our room, paired with the magnificent breakfasts and dinners, made our experience unforgettable. After long days of hiking, returning to the hotel felt like finding a sanctuary. The pool provided the perfect space to unwind, and the sauna was a delightful bonus. These cherished memories will stay in our hearts forever.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima e spaziosissima camera, con stupenda vista sul Sassolungo. I due fratelli, proprietari e gestori, sono persone deliziose e gentilissime. La colazione è ottima, con abbondante scelta al buffet. La posizione è fantastica, fuori dal centro abitato ma con vista magnifica. Raccomandiamo senz'altro.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

John

Stayed 3 nights in Oct 2025