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Candeo Hotels Osaka Shinsaibashi

4.0 star property
VIP Access

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Photo gallery for Candeo Hotels Osaka Shinsaibashi

Exterior
Premium bedding, free WiFi, bed sheets
Reception
Public bath
Daily buffet breakfast (JPY 2970 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2-7-12 Shinsaibashi-Suji, Chuo-ku, Osaka, Osaka, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for King Room Single Use, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room Single Use, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Twin Room with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Deluxe Triple with Sofa Bed, Non Smoking

Living area

Deluxe Triple with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Executive Triple with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple with 2 Sofa Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with 2 Sofa Beds, Non Smoking

  • 34 sq m
  • Sleeps 8
  • 3 Single Beds and 2 Single Sofa Beds

Executive Triple Room, Mobility Accessible, Non Smoking

  • Sleeps 6
  • 3 Single Beds

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About this property

Candeo Hotels Osaka Shinsaibashi

Hotel with a 24-hour front desk, steps from Dotonbori
Laundry facilities, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel.
Candeo Hotels Osaka Shinsaibashi offers 180 accommodations with a hairdryer. Beds feature premium bedding. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Candeo Hotels Osaka Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Dotonbori and Shinsaibashi-suji Shopping Street
As a guest of Candeo Hotels Osaka Shinsaibashi, you'll find laundry facilities and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka

Candeo Hotels Osaka Shinsaibashi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 309 out of 455 reviews
Rating 8 - Good. 94 out of 455 reviews
Rating 6 - Okay. 35 out of 455 reviews
Rating 4 - Poor. 6 out of 455 reviews
Rating 2 - Terrible. 11 out of 455 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roopali, Manhattan Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a prime location right in the heart of Shinsaibashu within walking distance to the flick sign, Shinsaibashisuji and many other attractions. The rooms were good although the king room was smaller than the twin room my kids got. They also have a sky spa up on the roof which is like a posh Japanese’s bathhouse. Really recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nikko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the staff and they had a few staff with really good English
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 3 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the Heart of Osaka

Location was so close to good and shopping, less than 5 min walk to the glica sign. The rooms were large and clean and and very modern. Metro was very close by and a Seven Eleven 1 block away.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Aug 2025

10/10 Excellent

ma simonette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice . Accommodating . Walkable to all the shops and dining options. Will definitely booked again in this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Milli

Stayed 4 nights in Aug 2025

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2025

8/10 Good

Brijesh, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well-located to the popular Dotonbori district of Osaka, full of restaurants, street eateries, shops, and tourist attractions. It is on a Main Street with wide sidewalks and many taxi stands. The room is reasonably spacious and has a nice bathroom. You can tell it is an older building that has undergone some renovation. The common areas and lobbies are fully renovated. The rooms are also mostly updated - some little giveaways show its age, but nothing too extreme. The building has an interestingarchitecture, integrating the adjacent Buddhist temple in an elegant way. Those are all the good points of the hotel. Some downsides are, the in-house dining options are very limited, both in hours and in dining areas. The hotel breakfast does not begin till something like 7:30 am. Also, because of its location, there is a fair degree of noise from the outside street. The most significant thing I wish I knew is that, we booked a room for four people (two adults, two children ages 10 and 12). The room came furnished with three single beds, and then bedding and provisions are given to convert one of the day beds/benches along the window into a fourth bed. It is not a true bed per se, it is more of a settee that you make into a makeshift bed, that almost directly abuts the glass window of the high rise building! Luckily my son is very slim/small, and he stays still while sleeping, so it worked - but would maybe be an issue for other guests (too narrow
Stayed 1 night in Jul 2025

8/10 Good

Quinlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and affordable for being so close to Dotonbori. It's a very convenient location with a lot of good restaurants nearby.
Stayed 5 nights in Jul 2025

8/10 Good

Ederly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their hotel room is spacious, love the bathroom. Just need improvement with breakfast choices and better noise insulation. Other than that, we enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gloryvee, Humacao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ping Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Stayed 4 nights in Jul 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area, cost to price ratio, the service was lovely and breakfast was delicious. The onsen is beautiful and large.
Stayed 1 night in May 2025

2/10 Terrible

Octavio, Ciudad de Mexico

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We were hopeful about our stay, but unfortunately, it did not meet expectations. The most troubling part was that my daughter’s earrings went missing from our room. When we brought it to the hotel’s attention, we were only told that they did not find them. No further follow-up or concern was shown, which left us disappointed and uneasy. I sincerely hope the hotel takes guest security more seriously in the future.
Stayed 5 nights in Jul 2025

8/10 Good

Pablo

Stayed 3 nights in Jul 2025

8/10 Good

Stan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is just as you would expect from a decent hotel: clean, everything is in good, working condition, water pressure is good. However, since it is located in the heart of Osaka, expect to be swamped by tourists and locals as soon as you step outside the hotel. Bring earplugs, because there is constant high level noise from the streets, especially at night when motorcycle gangs are out roaming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Hardy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was friendly, location is excellent, close to department stores and shopping. Hotel is in btw to train stations and access to both is short walking distance. (Namba station and Shinsaibashi Station. Has Laundry on site and Spa on top floor with great views. We had the room with 3 beds. Decent size for Japan trypically
Stayed 9 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location one block from all the shops and dining
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
best location
Stayed 5 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location between Dotonbori and high end shops, beautiful room and onsen. Staff was fine, but did not like that they booked our dinner res at a restaurant with a 600 yen pp cover charge without telling us (rare and frowned upon in Japan) or that they would not let one buy just a cup of coffee from their “coffee to go” station at the breakfast buffet (2200 yen for coffee only seems excessive).
Stayed 2 nights in Jun 2025