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Candeo Hotels Osaka Shinsaibashi

4.0 star property
VIP Access

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Photo gallery for Candeo Hotels Osaka Shinsaibashi

Exterior
Property video
Premium bedding, free WiFi, bed sheets
Reception
Daily buffet breakfast (JPY 2970 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2-7-12 Shinsaibashi-Suji, Chuo-ku, Osaka, Osaka, 542-0085
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Place, Nipponbashi
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for King Room, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room Single Use, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room Single Use, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Twin Room with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple with 2 Sofa Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with 2 Sofa Beds, Non Smoking

  • 34 sq m
  • Sleeps 8
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Triple with Sofa Bed, Non Smoking

Living area

Deluxe Triple with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Executive Triple Room, Mobility Accessible, Non Smoking

  • Sleeps 6
  • 3 Single Beds

View all photos for Executive Triple with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Sleeps 6
  • 3 Single Beds

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About this property

Candeo Hotels Osaka Shinsaibashi

Hotel with a 24-hour front desk, steps from Dotonbori
Laundry facilities, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel.
Candeo Hotels Osaka Shinsaibashi offers 180 accommodations with a hairdryer. Beds feature premium bedding. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Candeo Hotels Osaka Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Dotonbori and Dotonbori Glico Sign
As a guest of Candeo Hotels Osaka Shinsaibashi, you'll find laundry facilities and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka

Candeo Hotels Osaka Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 413 reviews
Rating 8 - Good. 88 out of 413 reviews
Rating 6 - Okay. 32 out of 413 reviews
Rating 4 - Poor. 6 out of 413 reviews
Rating 2 - Terrible. 10 out of 413 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
best location
Stayed 5 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location between Dotonbori and high end shops, beautiful room and onsen. Staff was fine, but did not like that they booked our dinner res at a restaurant with a 600 yen pp cover charge without telling us (rare and frowned upon in Japan) or that they would not let one buy just a cup of coffee from their “coffee to go” station at the breakfast buffet (2200 yen for coffee only seems excessive).
Stayed 2 nights in Jun 2025

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is VERY small. Couldn’t really walk past the bed but hotel staff were amazing and very friendly. Temple was great to see too. Hotel was right in the middle of everything, so very convenient. Would consider staying again!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to river areas and Namba Station

Great location near Dotombori! Bustling but not too chaotic. Easy to Kuromon, Namba, Shinsaibashi, America-mura
Stayed 3 nights in Jun 2025

10/10 Excellent

benilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel i’ve stayed at in Japan! Will definitely go back here!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Eva

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love that it’s next to Dontorbori. Almost everything is within walking distance.
Stayed 4 nights in Jun 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Osaka. The location is close to all the shopping and food. The skytop Onsen was lovely. However it can get a little noisy on a Friday night with all the action in Dontonbori. The front desk people are super friendly and helpful and speak English. They were able to get reservations for omakase for my wife and I, something we were not able to do on our own.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean, modern, staff very polite, perfect location for me and my family. It was steps away for from Dotonbori
Stayed 3 nights in Jun 2025

10/10 Excellent

Hector

Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Close to shops and restaurants. Clean and new capacities.
Stayed 3 nights in Jun 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Eyal

Travelled with family
The hotel is located in the very central but not close enough to the train station and the rooms are not comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jun 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location and close to all the fun, food and shopping you could want. Very nice hotel staff and beautiful hotel. Room storage was a little tight, but not a problem.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ali

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel we have stayed in Asia. There’s literally a temple on the first floor untouched, and they built the hotel around it, just amazing. The breakfast book buffet is really good. The hotel is upscale and beautiful. The staff are very attentive. It’s literally two minutes walk to Dontobori. There is not a better hotel than this if you’re going to dontobori. If I ever come back to Osaka, I will 100% be staying here. The rooms are on the smaller side, but they’re actually very upscale and beautiful inside. If you get a corner room like we did, you can see the main road which lights up at night it’s just fantastic. They have a on on the top. They also have a laundromat. Don’t make the mistake of not going here.
Stayed 3 nights in May 2025

10/10 Excellent

eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services.
Stayed 4 nights in Jun 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, friendly staff, clean, and spacious. Loved our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location. Perfect home base while staying in Osaka.
Stayed 2 nights in May 2025

8/10 Good

Jimi, TORONTO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, but the rooms were odd. Location is fantastic if you like nightlife but not if you are looking for a more traditional Japanese hotel. Very reminiscent of a mid-tier Vegas property.
Stayed 1 night in May 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel boasts a fantastic location within a short walking distance to Dotonbori, making it an excellent base for exploring the area. The property itself is beautiful, with well-maintained facilities and a welcoming atmosphere. The only reason for the 4-star rating is the bed comfort — the mattresses were exceptionally firm, which may not suit all travelers’ preferences.
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Stayed 2 nights in May 2025

10/10 Excellent

keola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in May 2025