See all properties

DOTONBORI Crystal Hotel II

3.0 star property

Choose dates to view prices

Photo gallery for DOTONBORI Crystal Hotel II

Front of property
Daily buffet breakfast for a fee
Terrace/patio
Reception
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-17-4 Kawarayamachi, Chuo, Osaka, Osaka, 542-0066
  • Place, Dotonbori
    ‪3 min walk‬
  • Place, Kuromon Market
    ‪9 min walk‬
  • Place, Nipponbashi
    ‪13 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi-double Room, Non Smoking (11sqm)

Semi-double Room, Non Smoking (11sqm) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi-double Room, Non Smoking (11sqm)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi-Double Room, Non Smoking (11 sqm)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi-Double Room, Non Smoking (11 sqm)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Barrier Free Twin With Bath

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Barrier Free Twin With Bath

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
STAYAT OSAKA SHINSAIBASHI east
Minami
  • Kitchen
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 166 reviews
STAYAT OSAKA SHINSAIBASHI east

About this property

DOTONBORI Crystal Hotel II

This smoke-free hotel features a 24-hour front desk and free Wi-Fi in public areas.
DOTONBORI Crystal Hotel II offers 100 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at DOTONBORI Crystal Hotel II, you're just a quick walk from Dotonbori. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a lift and a terrace
  • Just a 4-minute walk from Dotonbori and 10 minutes on foot from Kuromon Market
DOTONBORI Crystal Hotel II offers its guests a terrace and a lift. Public spaces have free WiFi.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,200 per person

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

DOTONBORI Crystal II
Hotel DOTONBORI Crystal Hotel II
Crystal Hotel II
Crystal II
Hotel DOTONBORI Crystal Hotel II Osaka
Osaka DOTONBORI Crystal Hotel II Hotel
DOTONBORI Crystal Hotel II Osaka
Dotonbori Crystal Ii Osaka
DOTONBORI Crystal Hotel II Hotel
DOTONBORI Crystal Hotel II Osaka
DOTONBORI Crystal Hotel II Hotel Osaka

DOTONBORI Crystal Hotel II Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 160 reviews
Rating 8 - Good. 65 out of 160 reviews
Rating 6 - Okay. 21 out of 160 reviews
Rating 4 - Poor. 5 out of 160 reviews
Rating 2 - Terrible. 2 out of 160 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to lots of shopping and food
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Carlos Junior

Liked: Staff & service
Disliked: Room comfort
The standrad room with double beds is to small if you are traveling with two luggages. Otherwise staff was very friendly.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Chanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and friendly staff ..near DOTONBORI and so may many metro near to the area ..price wise it’s reasonable
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lai Han Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very quiet and convenient. Close to shops and restaurants. Good for young people. For elderly it’ll be a bit far.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every good experience. Would recommend highly due to its location to dotenbori. Would stay again
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Bjørn Jespersen

Liked: Cleanliness, staff & service

Good

Very impressive considering the price- Nice staff, who all spoke decent English. Good location, a short walk from Dotonbori. We would not have any problems staying here again.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Tan-Phat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful workers and tried their best answering our question, we got our luggage transferred to another hotel successfully and would recommend this hotel as it is near almost everything !
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Eul Sup

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
good for cost
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À bit longer from the subway but nice and calm like the staff
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

It was really nice. But the beds are firm and not comfortable. Room is very small. Otherwise it was a pleasant stay.
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Jose D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really small space. But the place was clean and it was close to everything
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Weilong

Liked: Cleanliness, staff & service, property conditions & facilities
Quite a distance from dotonbori or shinsekai. But at least it offer a certain level of serenity due to being a few streets away
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

SINCHUL

Liked: Cleanliness, staff & service, property conditions & facilities
good!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

YUSEOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it is a cost-effective accommodation close to Dotonbori. It's just not that accessible to transportation I also recommend taking a taxi for group guests. The condition of the room was very satisfactory. Room cleaning service is also provided for clean and consecutive nights. However, breakfast tasted a little expensive.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Yi

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible locaiton, picture and info posted by hotel is mis-leading. Would never come back.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Jayson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not unique about it ...
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Yagmur

Disliked: Amenities, property conditions & facilities
Location is not great, 10-15 minutes walk to get to any subway or busstation, also at least 10 minutes walk to get to dotonbori. Very very very small rooms, no place to put or even open the luggages
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jenney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip.

Friendly staff, clean and welcoming foyer. Room size is your typical Japanese standard size, bed tv mini fridge and a bathroom. Bed was firm which I prefer, however the only complaint I have for cleanliness is the pillow. Found pillow had an odour and it wasn’t the pillow sham. As to the location, it’s about 12 min to Dotonburi district, 10 min to Dotonburi Plaza where you can take a bus directly to Kansai Airport which is very convenient for approximately $18 CAD. No eatery directly at the hotel but walking distant 10-15min. Laundry mats close by and of course there’s a family mart across the way from the hotel. Overall great experience.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a franchise chain of Crystal I, Crystal II & Crystal III. I would say this, the service is good, the hotel room is typical Japanese small size but doable, the lobby is clean and organized, the room is clean and organized. The staff were nice and helpful. The hotel is safe and quiet in the residential area, which is nice. There is FREE wif-fi and they will store your luggage if you hire luggage delivery to have your luggage arrive before you arrive. ONLY drawback though, despite, it's still walkable, it's 18 min walk from the nearest subway station and 15 mins away from the busy famous Dotonbori. It's ok but next time I prefer something closer to the action coz when it rains, it's hard to walk even just for 15 mins. Other than that, this hotel is clean, comfy & definitely a good price for good value.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Clifford

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Crazy light and charging socket behind pillow on first bed, so if you turn over in night you can turn room lights on. The fridge had noisy motor so in night would come on and waje you. Stain on carpet outside room leading up passage, tv remote had no battery cover so batteries kept falling out. .last room very small almost like it had been single room yhen after thought put second bed in for extra money which would explain banging head on charging socket.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was very enjoyable and relaxed. From check in to check out, the customer service of the clerks were extremely friendly and professional, they always greet me when I enter and leave the hotel. Also, front desk clerk Taniwaki helped me with sending my luggage to my next hotel and was very patient and kind. 5 star customer service for sure! The rooms were a bit on the smaller side, but all the amenities were provided and the cleanliness was good. Room service will not clean your room unless you ask them to if you are staying for a few days. The wifi is specific to your room, so while it was fast and reliable in the hotel room, it wasn’t usable in the lobby. There were two things that, while I was completely fine with, may be issues for other people. First, the location is at least 15 minute walk from the nearest subway station. So while it was quiet and relaxing at the hotel, there is a substantial walk to go anywhere. However, the proximity of the family mart and a local bakery makes up for it. Second, they have a smoking patio that opens up right to the dining area of the lobby. If you enjoy getting takeout food and eating it in the dining area, the smell of cigarette smoke can be over powering. Other than these two points, everything else was amazing for the price. Shout out again to the friendly customer service, and I would stay here again on my next trip back to Osaka.
Stayed 3 nights in Oct 2023