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DOTONBORI Crystal Hotel II

3.0 star property

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Photo gallery for DOTONBORI Crystal Hotel II

Front of property
Hallway
Terrace/patio
Reception
Daily buffet breakfast (JPY 1000 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-17-4 Kawarayamachi, Chuo, Osaka, Osaka, 542-0066
  • Place, Dotonbori
    ‪3 min walk‬
  • Place, Kuromon Market
    ‪9 min walk‬
  • Place, Nipponbashi
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin room

  • Sleeps 2

View all photos for Semi-double Room, Non Smoking (11sqm)

Semi-double Room, Non Smoking (11sqm) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi-double Room, Non Smoking (11sqm)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-Double Room, Non Smoking (11 sqm)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi-Double Room, Non Smoking (11 sqm)

  • Sleeps 2

View all photos for Barrier Free Twin With Bath

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Barrier Free Twin With Bath

  • Sleeps 2

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About this property

DOTONBORI Crystal Hotel II

Hotel in Osaka, 4-minute walk to Dotonbori
This smoke-free hotel features a 24-hour front desk and free Wi-Fi in public areas.
DOTONBORI Crystal Hotel II offers 100 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at DOTONBORI Crystal Hotel II, you're just a quick walk from Dotonbori. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a lift and a terrace
  • Just a 4-minute walk from Dotonbori and 10 minutes on foot from Kuromon Market
DOTONBORI Crystal Hotel II offers its guests a terrace and a lift. Public spaces have free WiFi.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 1,000 for adults and JPY 500 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 for adults and from JPY 500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

DOTONBORI Crystal II
Hotel DOTONBORI Crystal Hotel II
Crystal Hotel II
Crystal II
Hotel DOTONBORI Crystal Hotel II Osaka
Osaka DOTONBORI Crystal Hotel II Hotel
DOTONBORI Crystal Hotel II Osaka
Dotonbori Crystal Ii Osaka
DOTONBORI Crystal Hotel II Hotel
DOTONBORI Crystal Hotel II Osaka
DOTONBORI Crystal Hotel II Hotel Osaka

DOTONBORI Crystal Hotel II Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 157 reviews
Rating 8 - Good. 64 out of 157 reviews
Rating 6 - Okay. 21 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 2 out of 157 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to lots of shopping and food
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Nov 2024

8/10 Good

Weilong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Quite a distance from dotonbori or shinsekai. But at least it offer a certain level of serenity due to being a few streets away
Stayed 4 nights in Nov 2024

10/10 Excellent

Kisu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

It was really nice. But the beds are firm and not comfortable. Room is very small. Otherwise it was a pleasant stay.
Stayed 8 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Eul Sup

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 4 nights in Oct 2024

10/10 Excellent

Anna

Stayed 2 nights in Oct 2024

2/10 Terrible

Jayson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not unique about it ...
Stayed 1 night in Oct 2024

10/10 Excellent

Jenney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip.

Friendly staff, clean and welcoming foyer. Room size is your typical Japanese standard size, bed tv mini fridge and a bathroom. Bed was firm which I prefer, however the only complaint I have for cleanliness is the pillow. Found pillow had an odour and it wasn’t the pillow sham. As to the location, it’s about 12 min to Dotonburi district, 10 min to Dotonburi Plaza where you can take a bus directly to Kansai Airport which is very convenient for approximately $18 CAD. No eatery directly at the hotel but walking distant 10-15min. Laundry mats close by and of course there’s a family mart across the way from the hotel. Overall great experience.
Stayed 3 nights in Oct 2024

8/10 Good

Chanda, Aylesbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and friendly staff ..near DOTONBORI and so may many metro near to the area ..price wise it’s reasonable
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every good experience. Would recommend highly due to its location to dotenbori. Would stay again
Stayed 2 nights in Oct 2024

8/10 Good

Jose D

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really small space. But the place was clean and it was close to everything
Stayed 4 nights in Sep 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
good for cost
Stayed 1 night in Aug 2024

10/10 Excellent

Chase

Stayed 1 night in May 2024

6/10 Okay

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Crazy light and charging socket behind pillow on first bed, so if you turn over in night you can turn room lights on. The fridge had noisy motor so in night would come on and waje you. Stain on carpet outside room leading up passage, tv remote had no battery cover so batteries kept falling out. .last room very small almost like it had been single room yhen after thought put second bed in for extra money which would explain banging head on charging socket.
Stayed 2 nights in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Tan-Phat, Montreal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful workers and tried their best answering our question, we got our luggage transferred to another hotel successfully and would recommend this hotel as it is near almost everything !
Stayed 5 nights in Apr 2024

10/10 Excellent

Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a franchise chain of Crystal I, Crystal II & Crystal III. I would say this, the service is good, the hotel room is typical Japanese small size but doable, the lobby is clean and organized, the room is clean and organized. The staff were nice and helpful. The hotel is safe and quiet in the residential area, which is nice. There is FREE wif-fi and they will store your luggage if you hire luggage delivery to have your luggage arrive before you arrive. ONLY drawback though, despite, it's still walkable, it's 18 min walk from the nearest subway station and 15 mins away from the busy famous Dotonbori. It's ok but next time I prefer something closer to the action coz when it rains, it's hard to walk even just for 15 mins. Other than that, this hotel is clean, comfy & definitely a good price for good value.
Stayed 1 night in Apr 2024

4/10 Poor

Yi

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible locaiton, picture and info posted by hotel is mis-leading. Would never come back.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean simple hotel

Stayed 3 nights in Oct 2023