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Holiday Inn & Suites Shin Osaka by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn & Suites Shin Osaka by IHG

Exterior
Suite, 2 Twin Beds, Corner | In-room safe, blackout curtains, iron/ironing board, free WiFi
Fitness facility
In-room safe, blackout curtains, iron/ironing board, free WiFi
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1-7-31 NISHI MIYAHARA, YODOGAWA-KU, Osaka, 532-0004
  • Place, Juso-Ekimae Shopping Street
    ‪4 min drive‬
  • Place, Sakaemachi Arcade
    ‪4 min drive‬
  • Place, Toyosaki Shrine
    ‪4 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Corner

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Twin Beds, Corner

9.2 out of 10
Wonderful
(5 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Single Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Single Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Accessible (Extra Floor Space, Refreshment bar)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Single Beds, Accessible (Extra Floor Space, Refreshment bar)

9.6 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio Suite

  • City view
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn & Suites Shin Osaka by IHG

Hotel with a restaurant, in the vicinity of Osaka-jō Hall
This hotel features a restaurant, a 24-hour fitness centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Holiday Inn & Suites Shin Osaka by IHG offers 185 accommodations with a safe and complimentary bottles of water. A pillow menu is available. 50-inch LCD televisions come with premium cable channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn & Suites Shin Osaka by IHG's great location gets high marks from our customers. During your stay, you'll be close to Osaka-jō Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 10 minutes by car from Nipponbashi and 11 minutes from Kuromon Market
There's a restaurant on site. WiFi is free in public spaces. A business centre and 2 meeting rooms are available. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Holiday Inn & Suites Shin Osaka by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn & Suites Shin Osaka by IHG was completed in October 2020.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
オールデイダイニング「Café Hi!」 – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,100 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • オールデイダイニング「Café Hi!」

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Covered self-parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

& Suites Shin Osaka By Ihg
Holiday INN Suites Shin osaka
Holiday Inn Hotel Suites Shin Osaka
Holiday Inn Suites Shin Osaka an IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Osaka
Holiday Inn Hotel Suites Shin Osaka an IHG Hotel
Holiday Inn & Suites Shin Osaka by IHG Hotel Osaka

Holiday Inn & Suites Shin Osaka by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 445 reviews
Rating 8 - Good. 99 out of 445 reviews
Rating 6 - Okay. 20 out of 445 reviews
Rating 4 - Poor. 11 out of 445 reviews
Rating 2 - Terrible. 4 out of 445 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are good, showers/ bathrooms are lovely. Didn’t hear noise despite the hotel being packed. Slightly far walking in the blazing heat to the shin Osaka station but the shuttle bus helps once you figure out where to collect it from.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2025

2/10 Terrible

Benjamin

Disliked: Staff & service, room comfort
The hotel location was...not great. It was situated in a tourism/activity dead zone. For whatever reason, the area north of the Yodo river is just inert when it comes to having things to do. The gym had the bare essentials for cadio and weight lifting, so I cannot complain. I just wish there had been a punching bag so I could have relieved the tremendous amounts of stress that had built up during my last day there. Because as it happens, the staff is about as useful as teats on a man as it pertains to helping waylaid guests who have become stranded on tours. You see, to stave off the ever-encroaching boredom while I was stuck at that hotel for five days, I decided to book a daylong tour that would take me to a bamboo forest and Nara Park, just to name a couple stops on the itinerary. But the tour guide and the bus driver thought it would be really funny to drive off without me (and even pass right by me, looking square at me in the face from the windows) and leave me stranded at the deer park for over eight hours. I tried to hail a taxi, but after about twenty or so failed attempts (the drivers kept ignoring me for whatever reason) I attempted the train system. But the system was much more complex than the Osaka metropolitan area. I tried asking the teller, but he shooed me away with a "time's up," after discovering I didn't speak Japanese. Tried calling the hotel, but the guy over the phone kept passing the buck along. Only managed to get home thanks to a kind cop.
Stayed 5 nights in Sep 2025

10/10 Excellent

Eric

Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Staff was very friendly and answered any questions we had. Shuttle to and from Shin Osaka Station was very convenient. Rooms were very spacious and clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they offered free shuttle service to the subway which also ran like clockwork on time to the subway. I wish I was better able to navigate back to the drop off/pickup point to return to the hotel. Thankfully the taxi fare was only ¥900 or $6 to return. I loved the gym and took full advantage of that amenity, my previous hotel in Tokyo changed $15/day to use.
Stayed 3 nights in Sep 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Brittany

Stayed 3 nights in Sep 2025

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the daily room service.
Stayed 7 nights in Aug 2025

8/10 Good

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 2 nights in Sep 2025

8/10 Good

Mohan Babu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly
Stayed 4 nights in Aug 2025

10/10 Excellent

Man Chun Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle from shin Osaka station made it easier in summer.
Stayed 5 nights in Aug 2025

10/10 Excellent

RAVINDREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Charmaine Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch Very comfortable beds, Very convenient location next to the main station
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. Very relaxing and all amenities were in the room!
Stayed 3 nights in Aug 2025

4/10 Poor

Ankesh, New Delhi

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Christina

Stayed 4 nights in Aug 2025

10/10 Excellent

KIT, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to, and from Shinkansen. Walkable at 14 minutes. Many dining options, pharmacy, and 7-Eleven close by. Professional, clean, updated hotel with a helpful and friendly staff. Will stay here again next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service!!
Stayed 11 nights in Jul 2025

8/10 Good

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay with Some Pros and Cons

The hotel was adequate for our needs, though the room was a bit small. Some staff members were friendly and helpful, while others were less so. The hotel is about a 13-minute walk from the nearest station; however, they offer a shuttle service every 20 minutes that accommodates up to nine people. Keep in mind the shuttle can fill up quickly. The breakfast buffet was average—nothing exceptional. The lobby is quite small, which can feel a bit cramped. For coffee lovers, the hotel’s coffee wasn’t great, but there is a very good coffee shop nearby, as well as a Starbucks within walking distance. One definite plus: the room included a washing machine, which was very convenient for our stay. Overall, while there were a few downsides, I would stay here again
Stayed 4 nights in Jul 2025

10/10 Excellent

Sangita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good well located not to far from the station Happy hour was provided but at a time where most guests would not be at the hotel so missed out on that Overall a good hotel rooms were spacious
Stayed 3 nights in Jun 2025

10/10 Excellent

Carol M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Room was perfectly clean and spacious for Japan. The free shuttle to the station was great. Breakfast was good. I would highly recommend.
Stayed 5 nights in Jul 2025