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Hotel Hillarys Shinsaibashi

3.0 star property

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Photo gallery for Hotel Hillarys Shinsaibashi

Lobby
Breakfast area
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Place, Kuromon Market
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

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About this property

Hotel Hillarys Shinsaibashi

Hotel with a 24-hour front desk, 7-minute walk to Dotonbori Glico Sign
Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Hotel Hillarys Shinsaibashi offers 225 accommodations with a safe and complimentary slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Hillarys Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Dotonbori Glico Sign and Namba Grand Kagetsu Theater
As a guest of Hotel Hillarys Shinsaibashi, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. Hotel Hillarys Shinsaibashi also features a front desk safe and a lift.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1005 reviews
Rating 8 - Good. 315 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no coffee in the morning unless you purchase breakfast. It is available at 10 am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the Japanese breakfast. Hotel was located in a very convenient location and walkable to all the shopping areas. Clean and comfortable rooms. Would definitely stay here again!
Stayed 7 nights in Apr 2025

8/10 Good

Laura, Middleburg Hts.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a bit red light district, we traveled as a family and were in bed by 11 p.m. in the morning the trash was being picked off the street and the smells that lingered in the air were unpleasant. But, this is Osaka and is different from the rest of Japan.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to rest while explore rhe woder Osaka area. Very central to Dotonburi, Shinsaibashi, Amerika-mura and Den-den town, which good metro connections to the rest of Osaka. Bed very comfortable. Initially, Ihad worries about small beds, but not the case here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mimi, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a good time in this hotel. Walking distance to all attractions, stopping, dining and friendly at Staffs.
Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Pros: Good location close to subway stations. A hot spa is available. Free coffee, water, tea, and bread are available from afternoon to evening. But i wish there was available from morning to midnight… Cons: Staff has poor manners. Not suitable for business trips. Unclean. Noisy. Overall, my experience during my stay was not as good as I expected. I asked to make up a room, but it wasn't cleaned properly. A used towel was left on the bed, which I put it on the floor when I went out. Of course, the bed was not made. I called the front desk and asked them to clean the room the next day. One morning, I was in the hot spa when the male cleaning staff came into the women's area, which was really uncomfortable. The elevators for guests and employees are not separate. Their employees are quite noisy in the elevator. The desk in the room had a glass tabletop that required a mouse pad. During the night, it was very noisy outside. There was a club or bar right in front of the hotel. The tables for breakfast were terrible; there were several rectangular meeting tables set along the wall, so you had to face the boring, pale wall while eating breakfast. Though there was an area with cafe tables, it was usually full. It's not suitable for a business trip. I won't stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good area, walkable to Dontobiri and train stations. Rooms are clean as well.
Stayed 6 nights in Jun 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

L

Location is nice but hotel is in poor condition. Room had an odor and smelled like smoke. Also too small. Glad I was there only 2 nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Aura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean organize and Friendly'
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Stayed 4 nights in Jun 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location within walking distance of Dotonbori, tons of restaurants & train stations. Superb staff with efficient & friendly service. Tasty buffet breakfast with daily differences.
Stayed 3 nights in Jun 2025

8/10 Good

Jeremy

Stayed 4 nights in May 2025

10/10 Excellent

tommy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with a great location
Stayed 3 nights in May 2025

10/10 Excellent

Phuoc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient place. Everything was basically in walking distance, especially shopping.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 5 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

darren

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Chloe

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Meadina, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, the staff were very helpful, free breakfast, right in Shinshibashi shopping area, near Dotonbori, Namba, walkable to the meeting place of day tours, walkable to Kuromon Market, so many places to eat. The downside was the layout of the room, to tight to open a big luggage and the pillows.
Stayed 3 nights in Apr 2025

6/10 Okay

Hoi Nam

Travelled with family
Stayed 5 nights in Apr 2025

10/10 Excellent

Chik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful
Stayed 4 nights in Apr 2025

8/10 Good

Elsa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and polite staff. Breakfast was tasteful and with different choices. The lobby had tea, coffe and some bread as snacks
Stayed 4 nights in Apr 2025

10/10 Excellent

Julieanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location close to everything. Breakfast buffet was amazing! Would definitely stay again. Parking super close
Stayed 1 night in Mar 2025

10/10 Excellent

Latrice

Stayed 2 nights in Apr 2025