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Oriental Hotel Universal City

4.0 star property

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Photo gallery for Oriental Hotel Universal City

Property entrance
Reception
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Daily buffet breakfast (JPY 3300 per person)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Universal Studios Japan
    ‪3 min walk‬
  • Osaka Aquarium Kaiyukan
    ‪3 min drive‬
  • Kyocera Dome Osaka
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(43 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

7.8 out of 10
Good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.4 out of 10
Very good
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(5 reviews)
  • 54 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds

View all photos for [Non-smoking]Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

[Non-smoking]Superior Twin Room

  • Sleeps 4

View all photos for [Non-smoking] Premier Twin

1 bedroom, in-room safe, blackout curtains, iron/ironing board

[Non-smoking] Premier Twin

  • Sleeps 4

View all photos for [Non-smoking]Moderate Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

[Non-smoking]Moderate Double Room

  • Sleeps 2

View all photos for [Non-smoking] Deluxe Triple

1 bedroom, in-room safe, blackout curtains, iron/ironing board

[Non-smoking] Deluxe Triple

  • Sleeps 6

Similar properties

Property entrance

The Park Front Hotel at Universal Studios Japan

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  • Restaurant
  • Air conditioning
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4.7 out of 5, Exceptional, 2,127 reviews
The price is €213
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The Park Front Hotel at Universal Studios Japan

About this property

Oriental Hotel Universal City

Hotel with a restaurant, a quick walk to Universal Studios Japan
This smoke-free hotel features a restaurant, a snack bar/deli and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a 24-hour front desk are on-site. Change of towels is available on request
Oriental Hotel Universal City offers 330 air-conditioned accommodations with a safe and complimentary slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Oriental Hotel Universal City. During your stay, you're just a quick walk from Universal Studios Japan. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Universal Studios Japan and 6 minutes by car from Osaka Aquarium Kaiyukan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

The hotel hosts a free manager's reception daily.
Oriental Hotel Universal City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1049 reviews
Rating 8 - Good. 245 out of 1049 reviews
Rating 6 - Okay. 91 out of 1049 reviews
Rating 4 - Poor. 29 out of 1049 reviews
Rating 2 - Terrible. 27 out of 1049 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a USJ trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Narye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
유니버셜, 지하철 모두 가까워서 너무 좋았습니다 높은층 배정받아서 전망도 좋았고 침대가 적당히 단단해서 허리가 안아프고 포근했어요 아침식사도 맛있었습니다 가지수가 다양하지는 않지만 알차고 특히 오렌지를 직접짜서 쥬스가 나오는 머신이 있는데 이쥬스가 너무 맛있어서 두잔은 마셨습니다 유니버셜에 간다면 다시 머물고 싶어요
Stayed 2 nights in May 2025

6/10 Okay

Evelyn

Liked: Cleanliness, amenities
I don't like 1 bed sheet. I like the bottle of water.
Stayed 2 nights in May 2025

10/10 Excellent

Seung

Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 3 nights in May 2025

10/10 Excellent

Norito

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect to stay when visiting USJ

The hotel provides a room for our belongings before check-in time. The room is relatively more spacious than other similar hotels. The location is perfect when visiting USJ.
Stayed 1 night in May 2025

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, great location, staff were friendly and helpful.
Stayed 2 nights in May 2025

6/10 Okay

Hari, Newton

Travelled with family
Liked: Cleanliness
I stayed at 5 hotels during my 2 week visit to Japan. This was by far the oldest, most run down hotel of the lot. Rooms were small, old, with limited amenities.
Stayed 4 nights in May 2025

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in the hotel with so many places to eat outside the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, amenities
Very nice accommodation. Was in very convenient location for anyone visiting universal, was also next to train line which made it convenient to get around the rest of Osaka. Had luggage storage and sending service. As well as, many breakfast options.
Stayed 3 nights in May 2025

6/10 Okay

Luis

Travelled with family
Convenient Hotel for visiting the Universal Parks in Japan
Stayed 2 nights in May 2025

10/10 Excellent

Ioana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property offered a welcome lounge for everyone staying at the hotel which offered hot beverages, pancakes, hot dogs and beef curry. The room was spacious, although the bathroom was small. Water was provided in the room. The only downside was that there are very few vegetable options for breakfast and none at the welcome lounge.
Stayed 3 nights in May 2025

8/10 Good

Reg

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I didn't like how the shower worked. I had to use the bath tap.
Stayed 2 nights in May 2025

10/10 Excellent

SungPil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Youngjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Soojin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025

10/10 Excellent

SAKASAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Samuel

Travelled with group
Liked: Property conditions & facilities

So so. Parking cost are crazy.

The room was fine , but i got charged 7500.00 parking fee. Not staying in this hotel ever again.
Stayed 1 night in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in May 2025

10/10 Excellent

seth

Liked: Cleanliness, staff & service, property conditions & facilities
Unii
Stayed 2 nights in May 2025

4/10 Poor

Kathleen

Travelled with partner
Hotel was conveniently located to USJ and the subway station. However, this hotel seems to get a lot of families and children - walls are paper thin - you can hear what’s going on in the next room and upstairs. Not ideal if you are a light sleeper. Our room seemed clean, but we ended up finding hair throughout the bathroom, including in the tub, on the toilet, and the ceiling of the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

MANBOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to UsJ. The staff are all very friendly and helpful. The room is clean and spacious for 4 adults.
Stayed 1 night in Apr 2025