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Sotetsu Grand Fresa Osaka - Namba

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Osaka - Namba

Daily buffet breakfast (JPY 1800 per person)
Interior detail
Reception
Superior Double Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu, 542-0073
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪3 min walk‬
  • Place, Dotonbori Glico Sign
    ‪5 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Triple Room Non-Smoking For 3 person

Soundproofing, free WiFi, bed sheets

Triple Room Non-Smoking For 3 person

8.6 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 5
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Non-Smoking For 2 person

Standard Double Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets

Standard Double Non-Smoking For 2 person

8.0 out of 10
Very good
(39 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Non-Smoking For 1 person

Standard Single Non-Smoking For 1 person | Soundproofing, free WiFi, bed sheets

Standard Single Non-Smoking For 1 person

8.6 out of 10
Excellent
(35 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Twin Non-Smoking For 2 person

Economy Twin Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 2 person

8.4 out of 10
Very good
(20 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 2 person

9.0 out of 10
Wonderful
(15 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Non-Smoking For 1 person

Standard Double Non-Smoking For 1 person | Soundproofing, free WiFi, bed sheets

Standard Double Non-Smoking For 1 person

8.8 out of 10
Excellent
(21 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Economy Double Non-Smoking For 2 person

8.4 out of 10
Very good
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Economy Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 1 person

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of the House for 2 People (Room selected at check-in), Non Smoking

Soundproofing, free WiFi, bed sheets

Run of the House for 2 People (Room selected at check-in), Non Smoking

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Run of the House for 1 Person (Room selected at check-in), Non Smoking

Run of the House for 1 Person (Room selected at check-in), Non Smoking | Soundproofing, free WiFi, bed sheets

Run of the House for 1 Person (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Single Bed OR 2 Single Beds

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  • Air-conditioning
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  • Laundry room
4.5 out of 5, Wonderful, 1,005 reviews
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About this property

Sotetsu Grand Fresa Osaka - Namba

Hotel with a restaurant, near Tsutenkaku Tower
Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Sotetsu Grand Fresa Osaka - Namba. During your stay, you're just a quick walk from Dotonbori. Free WiFi in public areas, a restaurant and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at MASSE DINING
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Osaka Museum of History and a few minutes from Tsutenkaku Tower
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Osaka - Namba.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
MASSE DINING – This restaurant specialises in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 1,800 per person
  • A restaurant

Restaurants on site

  • MASSE DINING

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka

Sotetsu Grand Fresa Osaka - Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1211 out of 2288 reviews
Rating 8 - Good. 677 out of 2288 reviews
Rating 6 - Okay. 278 out of 2288 reviews
Rating 4 - Poor. 78 out of 2288 reviews
Rating 2 - Terrible. 44 out of 2288 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaikai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, very convenient. Check in check out was quick and easy!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New modern hotel. Friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Johanna

Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Staff are friendly and helpful, room renovated and clean. You had all amenities needed and in central location. Whilst clean the bathroom had an occasional drain smell.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria blanche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost perfect, one thing I noticed though, every time I had my room made up, they do not vacuum the room carpet, I do not see a vacuum at the aisle as well. Room and washroom is clean, it would be better if rooms are to be vacuumed.
Stayed 3 nights in Oct 2025

4/10 Poor

Kate

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid like the you know what

Was assigned a room opposite the housekeeping area, which meant lots of smashing glass bottles for recycling, vacuum noises, staff chit-chat... Someone has to get the bad room and I was unlucky this time. On checkout they refused to store any luggage containing laptops or cameras, which to me implies a history of theft issues.
Stayed 1 night in Oct 2025

4/10 Poor

Morteza

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately this was the most uncomfortable stay we had in Japan. Super tiny and old bathrooms with a really tall bathtub that made it near impossible to use them The only good thing about this hotel is the excellent location and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and accessible to all
Stayed 7 nights in Sep 2025

10/10 Excellent

Rebecca, queanbeyan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 3 nights in Sep 2025

8/10 Good

Warren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was super helpful and were extremely friendly. The location is excellent and very walkable. I did notice that the room itself had some flies in the bathroom upon checking in. There were also some very noisy partiers who came back and partied in the hallways at 3am and the noise was very clear in the rooms which was disruptive. Overall however a nice hotel with a great location.
Stayed 1 night in Sep 2025

8/10 Good

Moji

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 3 nights in Sep 2025

10/10 Excellent

eun young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, lots of famous restaurants. Bathroom is a bit small but clean. not easy to use the washing machine and dryer. Refrigerator is not working well. However, I can see Dotonbori from my room and only 2 mins to walk to the place for the day tour bus stop. Staff are really kind.
Stayed 3 nights in Sep 2025

8/10 Good

Isako, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a little chaotic, with a lot of overseas, occasional travelers
Stayed 2 nights in Sep 2025

8/10 Good

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tiny that’s the only bad thing I had to say, other than that, everything was great
Stayed 3 nights in Aug 2025

6/10 Okay

LIFANG

Liked: Cleanliness, staff & service
You can hear next door people still at midnight. The rooms seem don’t have a noise proof function.
Stayed 3 nights in Sep 2025

8/10 Good

Mitchell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Decent place to stay

The hotel was in a decent location, near shops and food and subway stations. Staff was friendly and the breakfast buffet was pretty good. We liked the variety of food they offered and it tasted ok. Rooms are on the smaller side, but they were clean and the bed was comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Myriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping, restaurants & subway.
Stayed 5 nights in Sep 2025

8/10 Good

Kyriaki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
**Sotetsu Grand Fresa Osaka - Namba** During our first night, we stayed on the third floor, and the view wasn't great. I requested a different room with a better view, and the next day, we were moved to the tenth floor, which had magnificent views overlooking the river. The hotel's location is unbeatable, as it's close to shops, transportation, and restaurants. However, the hotel itself is a bit outdated, and the rooms are somewhat small but clean. On a positive note, the staff were friendly and professional. Kyra
Stayed 3 nights in Aug 2025

10/10 Excellent

Delilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny but super clean, modern-minimalist room. Staff were all friendly and able to communicate in english. Also conveniently located near Nippombashi station. Our stay was awesome.
Stayed 4 nights in Sep 2025

10/10 Excellent

elvin

Stayed 3 nights in Sep 2025

8/10 Good

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay in central Osaka

Nice hotel in a convenient area. Staff were very nice and the stay was comfortable, though the hotel was quite busy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryne

Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have in house filtered water which means I didnt have to buy water to start my day. Great Breakfast buffet selection. Very close to dotonbori and shinsaibashi as well.
Stayed 4 nights in Sep 2025

8/10 Good

Darshik

Stayed 2 nights in Sep 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/check-out. Clean room with all the necessary amenities. Friendly and helpful staff! 10/10 would stay again.
Stayed 1 night in Sep 2025