Sotetsu Grand Fresa Osaka - Namba

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Osaka - Namba

Lobby
Exterior
1 bedroom, soundproofing, free WiFi, bed sheets
Daily buffet breakfast (JPY 1800 per person)
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu, 542-0073
  • Dotonbori
    ‪1 min walk‬
  • Tsutenkaku Tower
    ‪3 min drive‬
  • Osaka Castle
    ‪8 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

Superior Twin Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Economy Double Non-Smoking For 2 person

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

Superior Twin Non-Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Smoking For 2 person

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Economy Double Smoking For 2 person

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

Deluxe Double Smoking For 2 person

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

Run of the House for 2 People (Room selected at check-in), Non Smoking

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Superior Double Smoking For 1 person

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room Smoking For 3 person

7.6 out of 10
Good
(5 reviews)
  • 17 sq m
  • Sleeps 5
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

Deluxe Double Non-Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Triple Room Non-Smoking For 3 person

8.4 out of 10
Very good
(13 reviews)
  • 17 sq m
  • Sleeps 5
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

Standard Double Non-Smoking For 2 person

8.0 out of 10
Very good
(33 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Run of the House (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Single Bed OR 2 Single Beds and 1 Double Bed

Standard Single Non-Smoking For 1 person

8.6 out of 10
Excellent
(29 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

Run of the House (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Single Bed OR 2 Single Beds and 1 Double Bed

Economy Twin Non-Smoking For 2 person

8.6 out of 10
Excellent
(17 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Non-Smoking For 2 person

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Smoking For 1 person

8.6 out of 10
Excellent
(7 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Non-Smoking For 2 person

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

Economy Twin Smoking For 2 person

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Double Non-Smoking For 2 person

8.2 out of 10
Very good
(13 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room Smoking For 1 person

8.6 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

Superior Double Smoking For 2 person

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Smoking For 1 person

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Smoking For 2 person

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Non-Smoking For 1 person

8.8 out of 10
Excellent
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Non-Smoking For 1 person

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Twin Non-Smoking For 1 person

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Run of the House for 1 Person (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Large Single Bed OR 1 Double Bed

Economy Twin Smoking For 1 person

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Sotetsu Grand Fresa Osaka - Namba

Hotel with a restaurant, near Tsutenkaku Tower
Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Sotetsu Grand Fresa Osaka - Namba. During your stay, you're just a quick walk from Dotonbori. Free WiFi in public areas, a restaurant and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at MASSE DINING
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Osaka Museum of History and a few minutes from Tsutenkaku Tower
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Osaka - Namba.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
MASSE DINING – This restaurant specialises in international cuisine.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 1,800 per person
  • A restaurant

Restaurants on site

  • MASSE DINING

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka

Sotetsu Grand Fresa Osaka - Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1069 out of 2005 reviews
Rating 8 - Good. 585 out of 2005 reviews
Rating 6 - Okay. 245 out of 2005 reviews
Rating 4 - Poor. 69 out of 2005 reviews
Rating 2 - Terrible. 37 out of 2005 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service
In very busy but check in is super easy, as is check out. Luggage shipping to next hotel is available. Laundry machines are small and each machine dies wash and dry. Also one broken and others busy. Amenities are good and staff wonderful. Rooms are extremely small. Breakfast is not western and really wasn’t good either way.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stanimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is just perfect. I found my room to be on the quiet side, so I did not have problems with noise. The room size was perfect for a solo traveler. The space was cleaned well. A lot of free amenities available both in the room and the check in area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gregory, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, walking distance to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Excellent location, clean. I did ask 2 days in a row for our room to be cleaned and it didnt happen. Other than that Excellent hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Mar 2025

8/10 Good

Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say staff has went beyond our expectations from not satisfied to very satisfied. At first, I accidentally booked a smoking floor cos I didn’t know such floors exist and all of my family members have asthma so it was a nightmare for all of us. The smoking floor has a really bad smell to it and the smell goes in even inside of our room. First person said he couldn’t do anything about it. We took our chance, and asked a 2nd staff person in the morning and the person we spoke to, helped us changed our rooms from the smoking flr to a non smoking flr and it made a HUGE difference, no foul smell, rooms are clean, amenities are provided like shower gel, shampoo and conditioner plus there is complimentary supplies downstairs, free umbrella rental just in case you needed it, free night wears. Very convenient location just across the street from Dotombori, lots of food choices and a 7 eleven and family mart just right outside and train station was just around the corner about 3-4 minute walk. Staff are very welcoming and I appreciate it so much that they were able to make things happen with our room because we will definitely come back and recommend this place. Just beware booking smoking floors if you’re not aware.. otherwise other floors is totally fine.
Stayed 5 nights in Apr 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely busy hotel which seems to cater to large foreign tourist groups. Check-in was somewhat challenging. There are machines to scan ones passports to check in. However, the machine wouldn't properly scan our passports. One of the staff directed me to the checkin desk, after which they directed me back to the machine to scan my passport, which again didn't work. So, they directed me back to the checkin desk and we did the procedure the "old fashioned"way. The hotel is clean, but not as clean as the other hotels we stayed at in Japan. As well, the rooms and hallways were mostly quiet, but this was the only hotel in our Japan stay where we heard loud talking in our room coming from the hallways. Breakfast is decent, but there are restaurants and cafes nearby which offer better. Dotonbori street is just a 2 minute walk from the hotel. I highly recommend a little restaurant at the far end of Dotonbori called "Gyozaoh". It's a little restaurant, but the food is excellent as is the staff.

10/10 Excellent

Ronny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Mariana

Liked: Staff & service, amenities
This is at a good location in osaka as it is walkable distance to activities however after coming back to the room i found around 2 flying bugs and this was after staff had cleaned the room. The mini fridge was also not working.
Stayed 5 nights in Mar 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, good amenities.
Stayed 6 nights in Mar 2025

6/10 Okay

Renato, Seattle

Travelled with group
Liked: Staff & service
Nice
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeong

Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the process and how helpful everyone is. Room was very clean and loved all the freebies that they provide!
Stayed 4 nights in Mar 2025

8/10 Good

Sook Wai Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel cos is jus 1 min away from Dotonburi. Almost every night after all the places we go, we will back Dotonbori to walk around until 11 to 12 am. The only thing, the room is too small. I wish they hv a bigger room size as we dun mind paying a bit more. The amenities was at lobby, free flow. So you can leave your shampoo boby wash at home and save your luggage space for souvenirs. At B1 of the hotel, there is a fishing restaurant. Fish your own seafood and they cook or Sashimi for you. 6 of us spent about SGD350. Nevertheless, you wont die of hunger cos the food street jus 1 min away. We consider this hotel again unless we find another better hotel.
Stayed 9 nights in Mar 2025

8/10 Good

Barrie, Mableton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was so convenient to Dotombori
Stayed 5 nights in Mar 2025

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 9 nights in Mar 2025

8/10 Good

minh

Stayed 5 nights in Mar 2025

4/10 Poor

TUYET

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
No staffing during checkin time. I paid and received no room😂. I had to ask someone to call the owner, and I also email him. Then he came to check me in. A lot of toilets and showers, good location, close to the park
Stayed 1 night in Mar 2025

8/10 Good

Angela

Stayed 2 nights in Mar 2025

10/10 Excellent

ERNESTO

Liked: Cleanliness, amenities
Location is excellent
Stayed 7 nights in Mar 2025

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite small with no storage space for suitcases if you have them. A twin bed room would satisfy one person. We did not have any noise pollution in our room. Washer/Dryer facilities are limited (3) but available; there was usually always a queue so I may suggest handling laundry at another hotel if you have the opportunity. Overall, the hotel is relatively clean with a seamless check-in/checkout process. It is in a great location to have access to Dotonbori Street with a myriad of food options and multiple convenience stores within walking distance. About 5 mins from the nearest station as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little bit smaller than i thought, But its enough for me since i travel solo and its nice and clean. Location wise its very convenient, there is convenience store nearby, Dotonbori street is walkable. Amenities from hotels are great, and its self service.

8/10 Good

Kevin

Travelled with family
Liked: Amenities
Convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Close to pedestrian shopping & subway Will stay there again
Stayed 5 nights in Mar 2025

6/10 Okay

Charles, Battlefield

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioning was virtually non-existent. It didn't cool the room at all. There we 3 coin operated laundry machines for a 14 floor hotel, this made trying to laundry impossible because they were always occupied. The location of this hotel was excellent. Cross the street for all the excitement of Dontonburi, but don't work up a sweat as you'll never cool off once you get back to your hotel.
Stayed 3 nights in Mar 2025