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WELLSTAY Namba

2.5 star property

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Photo gallery for WELLSTAY Namba

Lobby lounge
Economy Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Economy Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
2-8-10 Motomachi, Naniwa-ku, Osaka, Osaka, 556-0016
  • Place, Namba Yasaka Shrine
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪9 min walk‬
  • Place, Dotonbori
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room with Loft

Standard Quadruple Room with Loft | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Quadruple Room with Loft

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Quadruple Room

Economy Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Economy Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Family Room

Standard Family Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Family Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Economy Room

Economy Room | Desk, blackout curtains, soundproofing, iron/ironing board

Economy Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Suite Room

Family Suite Room | Desk, blackout curtains, soundproofing, iron/ironing board

Family Suite Room

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 4 Single Beds, 2 Double Beds and 1 Single Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for 2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking

  • Sleeps 5

View all photos for 4 Single Beds, 2 Double Beds, 1 Sofa Bed, With Bathtub/Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

4 Single Beds, 2 Double Beds, 1 Sofa Bed, With Bathtub/Non-smoking

  • Sleeps 9

View all photos for 4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking

  • Sleeps 5

View all photos for Deluxe Room

Deluxe Room | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for 4 Single Beds (2 Bunk Beds) With Bathtub/Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

4 Single Beds (2 Bunk Beds) With Bathtub/Non-smoking

  • Sleeps 4

View all photos for 2 Single Beds/No Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

2 Single Beds/No Smoking

  • Sleeps 2

View all photos for 2 Double Beds (bunk Beds)/Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

2 Double Beds (bunk Beds)/Non-smoking

  • Sleeps 4

View all photos for 4 Single Beds (2 Bunk Beds)/Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

4 Single Beds (2 Bunk Beds)/Non-smoking

  • Sleeps 4

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About this property

WELLSTAY Namba

This hotel features laundry facilities, a TV in a common area and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is available once per stay.
WELLSTAY Namba offers 65 accommodations with fireplaces and complimentary slippers. Kitchenettes offer fridges, stovetops and kitchenware and utensils. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels and Netflix. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the overall property condition at WELLSTAY Namba. During your stay, you're just a quick walk from Nipponbashi. Free WiFi in public areas, laundry facilities and coworking space are available.
  • Free WiFi
  • Amenities include laundry facilities, a lift and a vending machine
  • 10 minutes by foot from Nipponbashi and a 2-minute drive from Tsutenkaku Tower
As a guest of WELLSTAY Namba, you'll find a vending machine, laundry facilities, and a television in common area. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Osaka hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Coworking space

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

WellStay Namba Hotel
WellStay Namba Osaka
WellStay Namba Hotel Osaka

WELLSTAY Namba Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 182 out of 384 reviews
Rating 8 - Good. 123 out of 384 reviews
Rating 6 - Okay. 56 out of 384 reviews
Rating 4 - Poor. 12 out of 384 reviews
Rating 2 - Terrible. 11 out of 384 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Krislyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2 English-speaking travelers with limited Japanese abilities and 4 large check-in suitcases arrived in Namba hoping to find someplace for the night. Thankfully, through Expedia, WELLSTAY Namba had a room available with 2 bunk beds at an affordable price. It was a great find! The lobby was cozy and warm the chilly, late November night we arrived. It was decorated with colorful art on the walls. There was free wifi, a vending machine, a wall lined with chairs at a long table furnished with electrical sockets for charging devices, a bathroom, various benches/ couches and comfy chairs to sit in, and a drink machine available to customers until 10pm (hot and cold corn drink, coffee, cocoa, tea, anyone?). The staff kindly and swiftly checked us in and provided instructions on the features of the stay and the simple check out procedure (leave your receipt in the check out box near the elevator). The room was clean. The 2 bunk beds were against one wall and the hallway from the door entrance, the tv, sink, mirror, and low sitting shelves on the opposite wall. In the hallway was the doorway to the bathroom with a bidet equipped toilet and a walk-in shower with nice smelling shampoo, conditioner, and body soap bottles. The bathroom door must be closed to prevent tripping alarms.The room had wifi, a tv, and had clean dishes and drink glasses for use by room guests in a drawer under the counter, and a little device for boiling hot water.
Room included: dishes in a drawer, glassware, tv, microwave, hot pot
Room included hangers for clothes on a wall, room slippers, 2 bunk beds
Bathroom with bidet toilet, walk in shower, and nice olive shampoo, conditioner, and body soap
Check out box
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Pros: The room was large for the four of us. My kids loved the bunkbed. It was nice that there were complimentary beverages (3p-10p). It was nice that there were laundry machines to use. Note: dryer does not dry bulk items. You must hang dry damp clothes in your own room. It was nice that Namba is a short walk from the hotel. It was nice to have a few restaurants, 7/11, and Family Mart nearby, and a 100 yen store to browse. And it was nice that the Namba Yasaka Shrine is in the backyard. The cons: sounds like a racetrack outside the window from the road (out of the hotel's control). If you're tired enough, you will sleep through it. My last point is 100% speculative (maybe my paranoia). My respiratory system reacts to mold quickly, i.e. asthma flares. When I'm outside strolling, I'm fine. When I'm inside the room, the wheezing and breathing get heavy. I think the split heat pump system may not be cleaned frequently. All I can recommend is to clean the appliance, OR add a mobile air cleansing unit. Overall, quite satisfied with the stay.
Stayed 6 nights in Nov 2025

8/10 Good

Raixa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Nov 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, not far from the subway and the shops/eating places. Our room was small but clean. The bunk beds were not the easiest to up and down but ok. Staff were very friendly and very helpful at check in. All in all a good stay.
Stayed 5 nights in Nov 2025

6/10 Okay

anna louise

Stayed 4 nights in Nov 2025

10/10 Excellent

Joyce

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
In my opinion, this place was actually my top hotel to stay at. Great location, right in the heart of Osaka. Walking distance was perfect to everything. The hotel itself was super clean, and pretty spacious for the deluxe family room (accommodate up to 4 people) was perfect. The staff was very helpful and nice. They are right on time. So if your check in is at 3pm, then your check in is at 3pm sharp! They also have a great service for Luggage if you are traveling to another hotel (Tokyo) they do have it which costs $25 fee, which was well worth it!!! if we ever come back to Osaka, this will be my go to hotel! 5 stars in my opinion.
Stayed 4 nights in Nov 2025

8/10 Good

Enrique

Stayed 5 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 4 nights in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless everything was perfect. The lockers they have are perfect for luggage
Stayed 1 night in Oct 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and in a great spot. Quick access to train station and key landmarks. Room was clean and staff were friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Garling Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a stay in Namba. Great staff, great location.
Stayed 7 nights in Oct 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dormitory style stay with bunk beds. This was our 2nd stay this trip. Open windows available for fresh air into the room. Had both smallest room and this room which was larger. If you are planning to spend time in the room then this larger room was the better choice. Staff extremely helpful! We’re grateful for their help finding a room on the day of our arrival in Japan due to a problem with the original room that was booked but not what was advertised. My review of this property doesn’t take that into account. Lockers available to store luggage before checkin or after check out. Make sure you have 500yen coin per locker or exchange money for change at reception. Added benefit of complementary hot & cold drinks after check in until evening. My children loved the hot cocoa. Within walking distance of Namba main area and station … even pushing suit cases. Well-stay has a number of other property types in Osaka which we will also consider for our next stay.
Stayed 1 night in Oct 2025

6/10 Okay

Nick

Stayed 2 nights in Sep 2025

4/10 Poor

Raysha

Travelled with family and small children
Liked: Amenities
When checking in the staff seemed to be in a rush. They just showed just quickly what they had and left the room. The room was decent but there was still some hair in the shower. The worst part was the hard beds and the pillows that felt like it had marbles in them. They only had one elevator and when checking out it became a waiting game for others. The station / mall is a bit of a walk and if you're not careful you'll get lost in there. Also Dotonbori was in walking distance abs the walk there was nice. The room itself had plenty of space and the views were great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Seo Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Goran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Yane

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Chrystle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, well priced for a big group. Thank you Wellstay Team.
Stayed 10 nights in Sep 2025

4/10 Poor

Akemi

Stayed 1 night in Jun 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything. Close to shops, restaurants.
Stayed 3 nights in Jul 2025

4/10 Poor

Caroline

Stayed 2 nights in Jul 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is convenient for the sights but the rooms are tiny and the beds and pillows are super uncomfortable
Stayed 4 nights in Aug 2025