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Sure Hotel by Best Western Algen

3.0 star property

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Photo gallery for Sure Hotel by Best Western Algen

Standard Room, 2 Single Beds, Non Smoking | Rollaway beds, free WiFi, bed sheets
Superior Room, 1 King Bed, Non Smoking | Rollaway beds, free WiFi, bed sheets
Property entrance
Restaurant
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Storgatan 61, Östersund, 83133
  • Place, Ostersund Town Hall
    ‪8 min walk‬
  • Place, Jamtli
    ‪5 min drive‬
  • Place, Ostersund Ski Stadium
    ‪7 min drive‬
  • Airport, Ostersund (OSD-Are)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Rollaway beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Rollaway beds, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Rollaway beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Rollaway beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking, Annex Building

  • Sleeps 2
  • 2 Single Beds

Standard Apartment, 1 Single Bed, Non Smoking, Annex Building

  • Sleeps 5
  • 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Single Bed

Standard Apartment, 1 Single Bed, Non Smoking, Annex Building

  • Sleeps 3
  • 1 Single Bed

Standard Apartment, 1 Single Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (with Sofabed)

Standard Room, 1 Single Bed, Non Smoking (with Sofabed) | Rollaway beds, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Single Bed

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About this property

Sure Hotel by Best Western Algen

Hotel in Östersund with a bar
This smoke-free hotel features a bar/lounge, a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, dry cleaning and a reception hall are on-site.
Sure Hotel by Best Western Algen offers 27 accommodations with a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Sure Hotel by Best Western Algen, you're just a quick walk from Ostersund Town Hall. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Self-parking available for a fee
  • Services include dry cleaning/laundry
  • Within a 10-minute walk of Ostersund Town Hall and Mid Sweden University
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Algen also features coffee/tea in common area and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Östersund hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SEK 85 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SEK 200.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 85 per night
  • Late check-in fee
  • Rollaway bed fee: SEK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

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Sure Hotel by Best Western Algen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 226 out of 914 reviews
Rating 8 - Good. 391 out of 914 reviews
Rating 6 - Okay. 199 out of 914 reviews
Rating 4 - Poor. 68 out of 914 reviews
Rating 2 - Terrible. 30 out of 914 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nakarin, Chicago

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was just old, dank and dark.
Stayed 1 night in Aug 2024

10/10 Excellent

Stig

Stayed 1 night in Aug 2023

8/10 Good

Kevan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time walking around and eating. The breakfast was wonderful.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2020

8/10 Good

John, London

Liked: Cleanliness, property conditions & facilities

Centre of Ostersund

We were just overnighting in Ostersund between train journeys. Typically Swedish cheap self help hotel. We did not see any staff during our stay! We were given the code to let ourselves in at 9pm (the staff had long since gone home) and came down to find a very good breakfast laid out. Coffee and tea machines, sandwiches and biscuits laid out on arrival. Very comfortable room though with small bathroom. Very good base for exploring this university city, close to the centre and railway station.
Stayed 1 night in Aug 2018

8/10 Good

Vivek Bansal, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

hotel was clean and neat.

6/10 Okay

Jake, Adelaide

Liked: Cleanliness, staff & service

Budget hotel

Curtains did not close properly and we woke up early due to the sun, no milk for tea / coffee.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price and quality consistent with current standards for moderate hotel in Sweden as of 2013. Very pleasant staff.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly low price hotel in Östersund

A bit worn, but friendly, good location and a hotel with high value for the price

2/10 Terrible

Leif

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Behov av rivning

Personalen ok. Byggnad och inredning och övrigt behov av uppdatering.
Stayed 1 night in Aug 2025

8/10 Good

Tor Inge

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Bra med noen punkter.

Hotellet ligger i utkanten av sentrum, men nære nok til at det ikke er noe problem. Hotellet har flinke ansatte i resepsjonen, og ordnet kjempegod frokost. Rommet var fint, og moderne. På den negative siden så var rommene forhold lytt, slik at man hørte aktivitet fra naborommet ganske godt. I tillegg var rydding av rom litt dårlig. Ordnet senga, men tok ikke med seg søppel, eller brukte håndklær. Alt i alt, 4 av 5 stjerner, men litt rom til forbedrelse.
Stayed 3 nights in Aug 2025

8/10 Good

Isak

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Helt okej boende

Trevlig personal, skön säng och god frukost
Stayed 3 nights in Jul 2025

10/10 Excellent

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bjørn Sve

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Per

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
helt ok lite nerliggen madrass och dålig lukt i badrum
Stayed 3 nights in Jul 2025

6/10 Okay

Charlotte

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Bengt

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jorun

Stayed 1 night in Jul 2025

10/10 Excellent

Hege

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
😊👍
Stayed 2 nights in Jul 2025

8/10 Good

Staffan

Stayed 1 night in Jul 2025