Guest House HANA – Hostel

1.0 star property

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Photo gallery for Guest House HANA – Hostel

Pool
Family Room HANA3 | Room amenity
A room with a wooden table displaying two framed artworks, a radiator, and a window with a view of a building.
A dining area with a table and chairs, a potted orchid, and a shelf with kitchenware.
Lake

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
1-2-3 Hamaotsu, 2F Seiryukaikan, Otsu, Shiga, 5200047
  • Place, Otsu Festival Hikiyama Exhibition Pavilion
    ‪3 min walk‬
  • Place, Lake Biwa Canal
    ‪6 min walk‬
  • Place, Biwako Hall
    ‪17 min walk‬

Room options

Dormitory Room HANA1, Women only

  • Lake view
  • 48 sq m
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

Dormitory Room HANA2, Men only

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 48 sq m
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

Family Room HANA3

7.0 out of 10
Good
(4 reviews)
  • Lake view
  • 48 sq m
  • Sleeps 6
  • 3 Single Bunk Beds
  • Free Wi-Fi

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About this property

Guest House HANA – Hostel

Laundry facilities, free Wi-Fi in public areas and multilingual staff assistance are available at this hostel. Bathrooms are shared.
Guest House HANA – Hostel offers 3 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Guests have access to shared bathrooms. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Guest House HANA – Hostel, you're just a quick walk from Lake Biwa. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Cantonese breakfast served daily for a fee
  • Amenities include laundry facilities and multilingual staff
  • 12 minutes by car from Kawaramachi Street and 12 minutes from Fushimi Inari Shrine
Guest House HANA – Hostel offers its guests multilingual staff and laundry facilities. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Otsu hostel.

For a fee, guests can enjoy a Cantonese breakfast daily from 5:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Cantonese breakfast available 5:00 AM to 10:00 AM for a fee: JPY 300 per person

Things to do

  • Art gallery

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a lake

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shared bathroom
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 10 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Cantonese breakfast: from approximately JPY 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 10 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Guest House HANA Hostel Otsu
Guest House HANA Otsu
Guest House HANA – Hostel Otsu
Guest House HANA – Hostel Hostel/Backpacker accommodation
Guest House HANA – Hostel Hostel/Backpacker accommodation Otsu

Guest House HANA – Hostel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 45 reviews
Rating 8 - Good. 12 out of 45 reviews
Rating 6 - Okay. 10 out of 45 reviews
Rating 4 - Poor. 5 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonas

Liked: Cleanliness, amenities, property conditions & facilities
Super kind host,
Stayed 3 nights in May 2025
Verified

8/10 Good

Verified traveller

Good!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Hyunseung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive point: very short distance from station. Near this guesthouse, there's a nice udon restaurant. Room is big enough to rest. Negative Point: short distance from station also means there'll be some noise caused by train. I saw a giant bug on the ceiling at night. Moreover, some electric outlets and little lamp on the bed didn't work. Only outlets in 2 out of 4 beds worked properly. Air conditioner works well, but it barely gets warm. You should pay by cash if you are a foreigner. I saw PayPay QR in there so PayPay may be accepted if you can use.
Stayed 1 night in Feb 2024
Verified

8/10 Good

???

Liked: Staff & service
チェックインやチェックアウトの時間に融通がを利かせていただけるのでありがたいです
Stayed 1 night in Sep 2025
Verified

6/10 Okay

すみえ

Liked: Cleanliness
静かで快眠出来た。
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Mami

Disliked: Cleanliness, staff & service, property conditions & facilities
外国の宿泊者とトラブルがあり、落ち着いて過ごす事が出来なかった。その外国の方は、部屋以外が共用部分だと知らずに、何故私たち専用の階に勝手にいるんだ?と詰め寄られました。あんなゲストハウスはもう嫌です。
Stayed 1 night in May 2025
Verified

4/10 Poor

Keisuke

Disliked: Staff & service, amenities, property conditions & facilities
総合的に悪い。 オーナーは、日本語を十分使用して会話をすることが困難であり、メッセージでのやりとりや電話でのやりとりに不安を覚えるものであった。 また、他の客との取り違いの連絡もあり、これもまた不安を煽るものであった。 設備面においては、シャワーの水圧がよく変動し、冷蔵庫は動いておらず、その上腐った牛乳が放置されていた。 良いところは料金の安さであり、3000円で寝るところを用意してもらった点では感謝したい。 Worse overall. About the owner Difficulty in using Japanese sufficiently to have a conversation. The communication by message and by telephone was unsettling. There were also miscommunications with other guests, which also made us feel uneasy. About facilities The water pressure in the showers often fluctuated. The fridge was not working and rotten milk was left on top of it. The good thing is the low price, and I would like to thank them for providing us with a place to sleep for 3000 yen.
Stayed 1 night in Apr 2025
Verified

8/10 Good

??

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
とても楽しく過ごすことができました。 ありがとうございました。
Stayed 1 night in Apr 2025
Verified

8/10 Good

IZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鍵は必須!

部屋に鍵がかからなかったため、就寝中、知らない人が入ってきた。
Stayed 1 night in Apr 2025
Verified

8/10 Good

Katsuyoshi

Disliked: Staff & service, property conditions & facilities
とても交通便は便利です❗️ 近くにコンビニもあり、買い物に便利❗️ 直ぐ近くに格安の銭湯もあり、入浴出来ます❗️ 5人程度の部屋ですので、小ぢんまりしてよかったです❗️
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

weiyi

Disliked: Cleanliness, staff & service, property conditions & facilities
当日夜に急に受け入れができないと言われました。
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

RAKOTOMALALA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le meilleur qu on a trouvé, situé à Otsu donc moins cher que Kyoto et pourtant pas très loin de la ville (25mn), le plus grand lac du Japon est juste a coté, nous avons adoré particulièrement le fait qu on s est senti comme on vivait dans une maison traditionnelle japonnais, décor, tatami, couchette, notre chambre avait aussi 3 lits superposés donc il y avait l option de dormir dans les lits ou sur le tatami, on recommande
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

RAKOTOMALALA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guesthouse charmant, avec de jolis décors de chez l habitant, ce n est pas un hotel. Il faut envoyer un message à l auberge avant d y aller pour qu elle vous explique comment on fait pour entrer car il n y a pas de rception. Propre et avec toutes les commodités, cuisine, vaisselle... nous sommes restés 3 jours et nous avons adorés, le seul hic pour nous c'est qu il faut payer cash, merci Hana
Stayed 1 night in Oct 2024
Verified

6/10 Okay

ヨシハル

Disliked: Cleanliness
今回は、地理的に大変便利な場所で翌日もスムーズに 移動する事が出来ました。 ありがとうございました。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足いく宿泊でした。

自転車で行く事を伝えたら、気を利かせてお部屋を用意していただけました。 洗濯もできたし、一人で過ごすにはちょうどいい静かさでした。
Stayed 1 night in Sep 2023
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities
若い方や、新しい電子機器に慣れている方には、問題ないとおもいますが、お年寄りや、アナログ世代の我々には、扱いに悩む、場面も何度かあったので、次回利用することあれば、改善されてると助かります。
Stayed 1 night in May 2023
Verified

8/10 Good

たく

Liked: Cleanliness, amenities, property conditions & facilities
特に問題なく過ごせました。
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

MIKAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

オーナー様が素晴らしい

駐車場は、施設の付属ではなく、近くのコインパーキングを使うのですが、24時間で600円と大変お安いところを教えていただきました。2段ベッドが2つある4人部屋のベッドを一つ予約しました。結果的に、全員同じイベント参加者がその部屋に集うことになり、楽しく過ごさせていただきました。さらに、少し離れたところにある、オーナー様経営の飲食店に読んでいただき、小さな肉まんやおいしい岩茶をごちそうになり、感激しました。普通サイズの肉まんは1つ200円ということで、朝食用に買わせていただき、さらに、家族土産にも購入させていただきました。家族にも好評でした。今回、知り合いばかりでしたので使いませんでしたが、貴重品を入れるカギがかかるロッカーもありました。湯舟はなく、シャワーのみですが、シャンプー、リンス、ボディソープも備え付けてくれていました。湯船につかりたい場合は、すぐそばにサウナ付きの銭湯がありましたのでそちらを利用すればよいかと思います。オーナー夫妻のお人柄が素晴らしく、次は家族でお邪魔して、京都観光をしようと思っております。写真は、泊ったお部屋ではなく、お茶をごちそうになったお店の写真です。
お茶をごちそうになったお店のほうの入り口です。
ごちそうになった小さな肉まんです。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんのサービスに助けられました
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
時間外のチェックインでしたが、連絡すると、気さくで丁寧な対応をしていただきました。 また、私の都合に合わせて、施設をとても自由に使わせてもらったこと、宿泊料金が安価だったことなど、とてもありがたかったです。
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

ティカップ

Disliked: Room comfort

アットホームな琵琶湖に近いゲストハウス

 アットホームなスペースで、オーナーは穏やかで笑顔がよい女性。日本語はゆっくりめで会話するカンジです。チェックイン前の荷物の預かりも気軽に対応してくれ、親切です。  私は女性ドミトリーを利用。屋根のある外階段からドミ直結。女性ドミ用でトイレ、シャワー、キッチン、テーブル&イスの共有スペースがあり、奥に2段ベットの部屋となり、女子4人分。  キッチン=流し台の奥がシャワー室で、シャワー利用時の着替えで、その時間は他の人が流し台を使えなくなる。二段ベットの下段には薄いカーテンが少しあるが、上段にはない。貴重品ロッカーなし。そして階段のみです。  私が宿泊した時は私を入れて利用者は3人で、適度に会話も出来、楽しく過ごすことが出来ました。
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room(s) didn't match the pictures. It was a bit cold but without working heating. There isn't any reception desk or staff person waiting at the flat despite the fact that it was stated in my confirmation. You can only find a telephone number at the door and the staff person seems to speak only Japanese.
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

グループで利用

グループ部屋が利用できとてもよかったです freewifi だったし、荷物も受け取ってもらえたので良かったです。
Stayed 1 night in May 2018
Verified

6/10 Okay

hiroshi

Disliked: Cleanliness, property conditions & facilities
まあ値段相応です。チェックインの時間は気にした方がいいです。通常のホテルのつもりでは・・・
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

夜8時から朝8時まで料金300円の駐車場がすぐ近くにあった。 1階の居酒屋がいい感じ。牛肉タタキと冷酒「竹生島」がうまかった。 夜は寝るだけで、早朝出発。問題なし。
Stayed 1 night in Jan 2018