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Smile Hotel Otsu Seta

3.0 star property

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Photo gallery for Smile Hotel Otsu Seta

Desk, laptop workspace, blackout curtains, free WiFi
Property amenity
Daily buffet breakfast (JPY 900 per person)
Cleanliness standards
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-3-11, Ogaya, Otsu, Shiga, 520-2144
  • Ishiyamadera Temple
    ‪4 min drive‬
  • Fushimi Inari Shrine
    ‪18 min drive‬
  • Kiyomizu Temple
    ‪20 min drive‬
  • Osaka (ITM-Itami)
    ‪57 min drive‬

Room options

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Smile Hotel Otsu Seta

Hotel with a restaurant, near Lake Biwa
This hotel features a restaurant, self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers. Change of towels is available on request
Smile Hotel Otsu Seta offers 94 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. This Otsu hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Smile Hotel Otsu Seta, you'll be within walking distance of Aeon Mall Kusatsu. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception and meeting rooms
  • Just a 4-minute drive from Aeon Mall Kusatsu and a few minutes from Ishiyamadera Temple
There's a restaurant on site. Public spaces have free WiFi. For a fee, parking is available.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.
Smile Hotel Otsu Seta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 900 per person
  • Self-parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Seta
Smile Otsu Seta
Smile Seta
Smile Hotel Otsu Seta Otsu
Smile Hotel Otsu Seta Hotel
Smile Hotel Otsu Seta Hotel Otsu

Smile Hotel Otsu Seta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 245 reviews
Rating 8 - Good. 99 out of 245 reviews
Rating 6 - Okay. 64 out of 245 reviews
Rating 4 - Poor. 14 out of 245 reviews
Rating 2 - Terrible. 2 out of 245 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ella

Liked: Staff & service
a little older and run down but staff were lovely and had a good stay :)
Stayed 4 nights in May 2025

10/10 Excellent

tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

6/10 Okay

Gerry

Travelled with partner
Property is a bit old. All light is off if you removed key, not very convenient at times.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Stayed 6 nights in Mar 2025

10/10 Excellent

Shinya

Stayed 2 nights in Feb 2025

8/10 Good

Anh Dao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Shinya

Stayed 1 night in Jul 2024

4/10 Poor

Pengkuei, Toronto

Disliked: Cleanliness, property conditions & facilities
An aging hotel that needs a bit of renovation.
Stayed 1 night in Aug 2024

10/10 Excellent

GHAN SHYAM

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

6/10 Okay

Rex

Liked: Cleanliness
Older hotel pre key card era.
Stayed 2 nights in May 2024

8/10 Good

Alejandro Jr.

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not on the usual tourist trail. We always have a rental car so tend to venture off the beaten track. Staff were super friendly. Not much English but that’s just Japan and part of the adventure. Breakfast was typical Japanese hotel breakfast. Don’t ever go to Japan and expect an American Breakfast. They serve salad amongst other things. But pastries and yoghurt were also available. There is a traditional izakaya below the hotel for dinner. And convenience stores across the road. The hotel parking was easy to find and only ¥800 per night. Short walk to hotel from the parking.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for touring Kyoto

A very convenient hotel for touring Kyoto, situated next to a train station. No nonsense hotel. No food for westerners at the breakfast buffet...
Stayed 2 nights in Apr 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

This hotel was right next to the Seta Train Station (we used the JR Pass) and it was very convenient in catching trains to the various sites in Kyoto. The room was very small and we had an XL Twin, but the staff was super friendly and helpful. The free breakfast was pretty good. The only things we didn't care for was the cold sausage, cold scrambled eggs and lukewarm salads. The coffee maker also took a long time to brew one cup at a time. But the pastries and bread were great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place. Comfy, quiet, and clean. Awesome breakfast provided!

10/10 Excellent

jhen, a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Friendly and very helpful staff! Clean hotel with amenities. 2 minutes away from the subway station. Many restaurants around the area. Despite being close to the subway and being located in a residential area, nights are surprisingly quiet. I would definitely come back on my next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Kayo

Stayed 1 night in May 2025

8/10 Good

ひでのぶ

Stayed 1 night in Jun 2025

10/10 Excellent

NAOMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適に過ごせました！
Stayed 1 night in May 2025

6/10 Okay

CHIZURU

Liked: Property conditions & facilities
立地がよく、周りに飲食店も多いのが便利です。
Stayed 1 night in May 2025

8/10 Good

Hayato

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Daniel

Stayed 3 nights in May 2025

6/10 Okay

ノブタカ

Disliked: Cleanliness
ホテル周辺の利便性が良い。 駐車場が少ない（事前に電話予約必要） ことが不便。 ホテル全体は普通に満足しました。
Stayed 1 night in May 2025