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Arc The Hotel

4.0 star property

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Photo gallery for Arc The Hotel

Reception
Reception
Reception
Exterior
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
140 Slater St, Ottawa, ON, K1P5H6
  • Parliament Hill
    ‪8 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Byward Market Square
    ‪13 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite | Premium bedding, memory-foam beds, in-room safe, desk

Romantic Luxury Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory-foam beds, in-room safe, desk

Majestic King Room

8.4 out of 10
Very good
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite | Premium bedding, memory-foam beds, in-room safe, desk

Spacious Corner Suite

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room | Premium bedding, memory-foam beds, in-room safe, desk

Cozy Family Double Room

8.8 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory-foam beds, in-room safe, desk

Premier King Room

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room | Premium bedding, memory-foam beds, in-room safe, desk

Intimate Queen Room

8.6 out of 10
Excellent
(71 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arc The Hotel

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Arc The Hotel's great location. During your stay, you're just a quick walk from Rideau Canal. Features include a restaurant, a bar and a conference centre.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of Rideau Canal and Parliament Hill
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The eco-certified Arc The Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
ARC Restaurant & Lounge – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (CAD 30 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 13 to 22 for adults and CAD 9 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC Restaurant & Lounge

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Vegetable garden

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 14.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 13.00 to 22.00 for adults and CAD 9 to 22.00 for children
  • Secured self-parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1046 reviews
Rating 8 - Good. 305 out of 1046 reviews
Rating 6 - Okay. 142 out of 1046 reviews
Rating 4 - Poor. 56 out of 1046 reviews
Rating 2 - Terrible. 32 out of 1046 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tanya

Was not told it was an adjoining room, with bed right next to the door. Could hear the people next door sneeze. No privacy. Tub was terrible condition. Doors slam. Bed was very comfortable.
Stayed 2 nights in May 2025

2/10 Terrible

Mirna, Vancouver

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was awful like a small tiny box with carpet and bathroom overused and looks dirty especially the carpet. Though the staff are nice and some more helpful then others and more empathetic.
Stayed 2 nights in Jun 2025

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, central, kind staff
Stayed 1 night in May 2025

8/10 Good

Susanne

Stayed 1 night in May 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service
Parking sucked
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at check in and check out. All staff were very friendly. Parking was hard to find.
Stayed 1 night in May 2025

6/10 Okay

Adam

Stayed 1 night in May 2025

8/10 Good

Roberto, Paterson

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and rooms were very comfortable
Stayed 1 night in May 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 2 nights in May 2025

8/10 Good

Susanne

Stayed 1 night in May 2025

6/10 Okay

Maria

Business traveller
Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
good value compared to others in the area
Stayed 1 night in May 2025

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness
The location is very good. In walkable distance to Parliment Hill, National Arts Center, ByWard market, and many restaurants. Parking is limited but we had issue. The bed was very comfortable. Staff very efficient and helpful. The hotel is an older, refurbished building. Only a few small negatives. The heat/AC did not work upon arrival, but it was fixed promptly. The loud noise it made though, kept me awake at night. The shower water pressure was very weak and rounded tub basin “slippy”. It was a very small room but location made up for lack of space.
Stayed 2 nights in May 2025

6/10 Okay

janice, Kelowna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in May 2025

10/10 Excellent

Tola

Stayed 1 night in May 2025

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd recommend this hotel to anyone who's visiting Ottawa and wants a place to stay in the downtown area. Convenient location. Really liked the fact that a lot of attractions/activities were only a short walk or taxi ride away! Only slight hiccup was that when I arrived I was asked to wait another 20 minutes before the room was ready which was a bit annoying after an 8hr trip, but didn't detract from the rest of the stay.
Stayed 2 nights in May 2025

10/10 Excellent

Nathan

Stayed 2 nights in May 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic Friendly clean comfy bed -all very good experience
Stayed 2 nights in May 2025

2/10 Terrible

Sofya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly Incompetent, Dishonest, and Outdated This is hands down one of the most unprofessional, unfriendly, and incompetent hotel management teams I’ve ever dealt with. I booked a room at Arc for a long weekend. Weeks before my trip, I realized I should arrive a day earlier and leave a day earlier. Simple fix, right? Not at this place. Trying to modify my reservation or book an extra night through Expedia failed because the hotel’s setup only allowed a full cancellation (non-refundable) and a new booking. I reached out to both Expedia and the hotel — what followed was a cascade of messages and emais. Expedia kept telling me they “tried several times but the hotel refused to cooperate.” The hotel told me to have Expedia contact them (which they already had) and said they'd “try to accommodate” us. Meanwhile, they offered me to purchase an upgrade to "luxury king suite". Not a courtesy — just a shameless cash grab. In the final days before my trip, after yet another round of emails, the hotel promised to “get back to me in the morning” — and then simply ghosted me. What kind of hotel management disappears on a guest with a pending reservation issue days before arrival? It's not just unprofessional — it’s downright bizarre. I had to book an extra night at another hotel because Arc requires a minimum 2-night stay. When I arrived, the so-called “luxury king suite” was a claustrophobic, stale, tobacco-reeking cave. The AC was useless. I had to ask for another room. Never again.
Stayed 3 nights in May 2025

8/10 Good

Thi Bao Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was okay for a downtown hotel. Building is a bit old and small.
Stayed 2 nights in May 2025

6/10 Okay

anne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Staff was friendly and helpful. General Upgrades need to be done e.g reception, bathroom/shower.
Stayed 2 nights in May 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Vilas

Central location walking distance to all major sightseeing destinations
Stayed 2 nights in May 2025