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Aparthotel

Capital Hill Hotel and Suites

4.5 star property

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Photo gallery for Capital Hill Hotel and Suites

42-inch flat-screen TV with cable channels, TV
Exterior detail
Meeting facility
Dining
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
88 Albert St, Ottawa, ON, K1P5E9
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, National Arts Centre
    ‪2 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite

Suite | In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Capital Hill Hotel and Suites

This smoke-free aparthotel features a restaurant, a 24-hour fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and concierge services. Each apartment provides a sitting area and a coffee/tea maker, plus free WiFi and a flat-screen TV with cable channels. Free local calls, a hairdryer and a safe are among the other amenities that guests will find.
Capital Hill Hotel and Suites offers 155 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
During your stay at Capital Hill Hotel and Suites, you're just a quick walk from Rideau Canal. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This luxury aparthotel has 155 apartments over 12 floors. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a sitting area, a flat-screen TV and a coffee maker
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from National Arts Centre and 3 minutes on foot from Rideau Canal
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury Capital Hill Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Ottawa aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
Capital Hill Hotel and Suites has a restaurant on site.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 22 per day; includes in/out privileges)
  • Valet parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: CAD 10 to 20 per person
  • A coffee shop/cafe
  • A restaurant

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Living spaces

  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: CAD 20 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 floors
  • 155 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Self-parking fee: CAD 22 per day (in/out privileges)
  • Valet parking fee: CAD 22 per day (in/out privileges)
  • Pet fee: CAD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Capital Hill Hotel
Capital Hill Hotel Ottawa
Capital Hill Ottawa
Capital Hill Hotel And Suites
Capital Hill And Suites Ottawa
Capital Hill Hotel and Suites Hotel
Capital Hill Hotel and Suites Ottawa
Capital Hill Hotel and Suites Hotel Ottawa

Capital Hill Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 1003 reviews
Rating 8 - Good. 460 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. What I did not appreciate is due to the corona virus I was stranded, my family paid for the hotel and the hotel did not want to take the deposit cash or via credit card from them I had to call a friend that lives in Ottawa to come to the hotel with his credit card. That was not good.....We paid online for hotel it was just terrible.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right downtown, near cheap/free parking, and the rooms are spacious and clean. Check-in is always very fast, and the building is walkable to many nearby destinations.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay...free parking from Saturday through to Sunday evening! We were very pleased with this location and the property. We will be back again.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, nice location. Very comfortable beds and very clean room
Stayed 1 night in Mar 2020
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
Grande chambre comfortable Hotel tres bien situé mais un peu vieux
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confort

Tout était très bien.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pros...The location is great for exploring the downtown area. My bed was comfortable and the pillows had different comfort levels. Cons...the room itself left something to be desired. The bathroom needs major work, the sink was cracked in several places. There was no fan. The shower controls were extremely difficult to regulate. It was very definite that it was an older building, in need of a major facelift. Parking was off site and expensive. I think I definitely overpaid for the quality I received. Like
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
I like the location. I dislike the attitude at check in and the fact that they did not respected what they offer. I made a reservation based on $99.00 per night and when I checked in, every day they wanted to charge me a different rate ranging from 109 - 159$ per night. Not acceptable. I will not stay at this place again and will ensure my friends know.
Stayed 8 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was in a perfect location and staff were kind. However, the wifi was terrible and the room wasn’t as nice as I thought it would be!
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You get what you pay for. Clean but very very basic with unfriendly staff
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was really old and smelled old. Sheets were crisp and clean, bathroom needed a lot of work.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to all attractions Very clean and updated room
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location of this hotel. We checked in and did not need our car to drive anywhere. We were there for Winterlude and was able to walk to each destination. Also there were so many restuarants nearby and a little mall as well. I really like the little kitchen area which we made use of.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness aspect was great. Pantry should be more accessible.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel location is great. Room was spacious and clean. Heat was easy to set. Bathroom was very small. Sink drain was terribly clogged. Only got towels for 3 when there were 4 of us. No exhaust fan in bathroom. Air quality seemed poor, as I woke up terribly congested both mornings.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, helpful staff, confortable

Great location, comfortable Room and bed, good wifi. Quiet. Very helpful and welcoming staff. Easy walking to downtown Ottawa govt buildings, businesses, entertainment and restaurants. “Bib” restaurant off lobby very convenient and fast. Hotel is in process of upgrading their wifi.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in rough shape. Only two elevators makes for long wait times at prime times at this hotel. Parking was horrible there overflow parking (shared public parking a block away) was even full with only option to search for street parking. Also vending machines were not functioning and only option for late night drinks or snacks is skip the dishes.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased to receive a room upgrade on arrival.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the kitchenette I loved the location the beds were comfy the coffee in room was good we also liked the microwave and fridge and the fact that there was dishes was very helpful. The lack of parking was a mini problem how ever they do offer off site parking we would come and stay again
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service
Free parking. Free parking. Free parking...........
Stayed 1 night in Feb 2020
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort

Hotel

It was a hotel with a room.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Staff very collaborative and full of attention. Internet was awfully slow and not working well. The suites need to have a microwave and a fridge otherwise it's not a suite.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Front staffs area very helpful and accommodating. They provided instructions on the fee parking on Sundays.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

G

Liked: Cleanliness, property conditions & facilities
Great location in the centre of it all right downtown and walking distance to lots of things. However, major issue is lack of introduction to hotel amenities, slow elevators and parking issues. For parking, you're on your own finding parking in the area as the hotel has really zero parking available on-site.
Stayed 2 nights in Feb 2020