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Hampton Inn & Suites Ottawa West

2.5 star property

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Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | 1 bedroom, in-room safe, desk, free WiFi
1 bedroom, in-room safe, desk, free WiFi
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Minibar
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Place, Walter Baker Sports Centre
    ‪6 min drive‬
  • Place, Canadian Tire Centre
    ‪12 min drive‬
  • Place, Parliament Hill
    ‪20 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(81 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | 1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(52 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Two Queen Mobile/Hearing Accessible with Tub Non-Smoking

  • Sleeps 4

2 Queen Room Fridge And Microwave

  • Sleeps 4

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

View all photos for King Room With Microwave And Fridge

1 bedroom, in-room safe, desk, free WiFi

King Room With Microwave And Fridge

  • Sleeps 2

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About this property

Hampton Inn & Suites Ottawa West

Hotel in Ottawa with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and gift shops/newsstands are on-site.
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn & Suites Ottawa West gets good marks from our customers. During your stay, you'll be close to Walter Baker Sports Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Canadian Tire Centre and 8 minutes from Rideau Canal
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in common area, and a front desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD141.25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Reviews

Hampton Inn & Suites Ottawa West Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 698 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 60 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

Reviews

4/10 Poor

Lawrence A

Disliked: Staff & service, property conditions & facilities
We had an extremely annoying group of kids in the next room. They were yelling slamming doors and sc
Stayed 4 nights in Aug 2025

4/10 Poor

Filsan

Poor breakfast
Stayed 2 nights in Aug 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the hotel, but we didn't realize how far out of Ottawa it was and not a very walkable location and no public transit
Stayed 7 nights in Aug 2025

8/10 Good

Natalie

Stayed 1 night in Aug 2025

8/10 Good

Marco

Liked: Staff & service
All OK
Stayed 1 night in Aug 2025

6/10 Okay

Louis, Oakville

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I was surprised by the every-other-day servicing of the room. The minuscule-sized notice on the bathroom mirror hardly provides the guest with this information — I had to go looking for it when I returned to my unserviced room. No chance for clean towels; coffee not replenished (never done during my 3 days at the hotel).
Stayed 3 nights in Aug 2025

10/10 Excellent

Khushpreet, Moncton

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2025

6/10 Okay

Xiao Ying

Stayed 6 nights in Aug 2025

10/10 Excellent

SAMANTHA, SAINT PETERS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, newer. Convenient location. Do wish it had an onsite restaurant and bar.
Stayed 5 nights in Aug 2025

10/10 Excellent

Geneviève

Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, nice breakfast, good services
Stayed 2 nights in Aug 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed the stay. Hotel has fully accessible wheel chairs for peaple with disability issues. Continental breakfast has great options to start your day. Would stay again in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michèle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était spacieuse, propre, il y avait une bonne quantité de prises de courant pour recharger les appareils électroniques. Les commodités sont faciles d’accès (piscine, gym, glace). Le petit-déjeuner inclus avec la location de la chambre était varié, tout était disponible et c’était délicieux (même les enfants plus difficiles y ont trouvé leur compte), Très beau séjour avec les enfants!
Stayed 1 night in Aug 2025

6/10 Okay

Cheryl

Travelled with family
Stayed 2 nights in Aug 2025

4/10 Poor

nana

Liked: Cleanliness
Disliked: Staff & service, amenities
Good free breakfast even with fighting thru crowds. Bedroom meagrely accessorized, a/c unbearable if wasn’t for engineer’s gift of blanket couldn’t have slept a wink. Bathroom clean, bright but again poorly accessorized. Front desk service favours non-existent. Rating of 2 stars out of 5, downright generous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it was close to the hospital and had shopping near by
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2025

10/10 Excellent

Excellent Sign, London

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

chenyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,New,Quiet hotel.Well maintained
Stayed 1 night in Aug 2025

6/10 Okay

Will

Stayed 1 night in Aug 2025

6/10 Okay

Irving

Travelled with partner
Liked: Property conditions & facilities
No dolly available to help bring our luggage up to our room
Stayed 2 nights in Aug 2025

10/10 Excellent

Kinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice. On a quiet street, close to HWY, and restaurants within 2 minutes car ride. Approximately 10-15 minutes away from Tanger Outlets, Bayshore Shopping Centre. Beds are comfy and shower pressure is awesome. Did not use the pool but we did use the gym which is well equipped. Would definitely stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacobson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Aug 2025