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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Free daily continental breakfast
Fitness facility
Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Place, South Keys Shopping Centre
    ‪20 min walk‬
  • Place, Ernst & Young Centre
    ‪2 min drive‬
  • Place, Rideau Canal
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(120 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.4 out of 10
Very good
(17 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Fridges and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. During your stay, you'll be within walking distance of South Keys Shopping Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 6 minutes by car from Rideau Canal and 7 minutes from Carleton University
  • Free airport shuttle service
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport

Holiday Inn Express Ottawa Airport

Holiday Inn Express Hotel And Suites Ottawa Airport

Holiday Inn Express Hotel Suites Ottawa Airport

Inn Express Ottawa Airport

Holiday Inn Express Ottawa

Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1118 reviews
Rating 8 - Good. 263 out of 1118 reviews
Rating 6 - Okay. 64 out of 1118 reviews
Rating 4 - Poor. 20 out of 1118 reviews
Rating 2 - Terrible. 23 out of 1118 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Clean room, friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Lorrie

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room. Easy check in checkout. Shuttle to airport was convenient
Stayed 1 night in Feb 2026

10/10 Excellent

Tony

Stayed 1 night in Feb 2026

8/10 Good

Tyler

Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Stayed 2 nights in Feb 2026

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2026

4/10 Poor

Erin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff running the breakfast buffet and managing room cleans were lovely and hardworking - they are 5 star crews! Our room was clean, and the beds were very comfortable. We had almost everything we needed... The purpose of my family's travel was to attend a funeral - the day of the funeral there was no hot water for a shower until hours later (into the evening). When we originally discovered, on our own (no notification, which could have been emailed or otherwise) that there was no hot water, I went to the front desk and was was told that it would be available in 20 minutes or so, there was a hot water tank issue which just being completed... 20 minutes was not the case at all. It was hours later into the evening that hot water returned and it was too late then. It was also unappreciated that after travelling as a family with kids, coming in after midnight to check-in, that the staff member running the front desk wanted us to log in to our online banking to prove we had paid a deposit. We had no internet, had been travelling all day, and one child was experiencing a painful ear drum from the flight - we showed our booking receipt, but this was not considered satisfactory by staff! (We were eventually able to check-in and agreed to get it sorted upon checkout after showing we didn't have internet).
Stayed 3 nights in Feb 2026

10/10 Excellent

johanna

Liked: Cleanliness, property conditions & facilities
My stay was wonderful Clean room and desk attendant very polite.
Stayed 1 night in Feb 2026

10/10 Excellent

Rob

Stayed 1 night in Feb 2026

8/10 Good

Mary

Stayed 2 nights in Feb 2026

8/10 Good

Murray

Stayed 1 night in Feb 2026

6/10 Okay

Brenna

Stayed 1 night in Feb 2026

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Unfortunately, we booked it hoping to park our car and get the free airport shuttle but were told upon arrival that although the website stated these were available, they were not. We would not have booked here otherwise.
Stayed 1 night in Jan 2026

10/10 Excellent

Arun, Scarborough

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy stay at Ottawa Holiday Inn Express!
Stayed 2 nights in Feb 2026

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities
Wonderful breakfast the room was clean and the beds were so comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Stayed 2 nights in Feb 2026

10/10 Excellent

Carina

Stayed 2 nights in Jan 2026

10/10 Excellent

serge

Liked: Cleanliness, staff & service, amenities
Grande chambre
Stayed 1 night in Jan 2026

6/10 Okay

Kelsey

Stayed 1 night in Jan 2026

10/10 Excellent

CHINEDU

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful staff and indeed every bit of their services was very unique.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay here! Very friendly staff, great clean rooms, very comfortable! One of my favourite hotels to go to!
Stayed 1 night in Jan 2026

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was friendly. Overall good stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026