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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Indoor pool
Terrace/patio
Indoor pool
Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cots/infant beds
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Place, Ernst & Young Centre
    ‪2 min drive‬
  • Place, Carleton University
    ‪9 min drive‬
  • Place, Rideau Canal
    ‪9 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(99 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotel in Ottawa with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Fridges and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. During your stay, you'll be within walking distance of South Keys Shopping Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 6 minutes by car from Rideau Canal and 7 minutes from Carleton University
  • Free airport shuttle service
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1037 reviews
Rating 8 - Good. 259 out of 1037 reviews
Rating 6 - Okay. 54 out of 1037 reviews
Rating 4 - Poor. 18 out of 1037 reviews
Rating 2 - Terrible. 18 out of 1037 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and welcoming. We didn't have to ask for more of anything. I appreciated the laundry facilities so much. Excellent experience!!
Stayed 1 night in Aug 2025

10/10 Excellent

Rusudan

Business traveller
Liked: Cleanliness
Exellent
Stayed 1 night in Aug 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Liji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

tammy

Stayed 1 night in Aug 2025

4/10 Poor

Caitlan

Liked: Cleanliness
Disliked: Staff & service
Checkin was a nightmare. T
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aqeel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Yosef

Liked: Amenities
Most of all is excellent, except,pool. Many people was swimming in clothes. When i asked receptionist,she told me, that manager will talk to them.But next time happened again and again.
Stayed 5 nights in Aug 2025

8/10 Good

Asad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need better TV programming.
Stayed 3 nights in Aug 2025

8/10 Good

Sree

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, enjoyed the locations proximity to airport and shopping. Only issue was a distict odor the room had you get desensitized to, was too tired to change rooms. They have good breakfeast options too.
Stayed 6 nights in Jul 2025

10/10 Excellent

Girlly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all the hotel is great, accessible going to downtown, airport and getting food - the breakfast was wonderful, the staff was friendly and helpful, the hotel is clean, only have noticed on the laundry guest - the washing machines are moldy - I think its time to have it deep cleaning - Thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great continental breakfast with a lot of options. The bed was comfy and the room was very clean!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice clean hotel with good services.
Stayed 2 nights in Aug 2025

8/10 Good

Corrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean with friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place with friendly helpful staff. Large room with a very comfortable bed. Bed linens are comfortable, clean and smells clean. Will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Cho Hon, Markham

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Salema

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Stay was excellent but there was parking shortage and shower water was very slow. Plus no water fountain for water bottle re fill but that do have ice machine and laundry which was very good
Stayed 2 nights in Jul 2025

4/10 Poor

Alex

Travelled with family
Disliked: Property conditions & facilities
The first room I was in had a door connecting it to the room next door. There was no noise insulation and I had to be moved to another room due to the insane level of noise. The next room I was in had a noisy air conditioner that didn’t work well and the bathroom smelled of urine. Very poor experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025