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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Standard Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout curtains
Exterior
Property amenity
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Pool

Explore the area

View in a map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Les Promenades Gatineau
    â€Ș7 min walk‬
  • Place, Gatineau Sports Centre
    â€Ș10 min walk‬
  • Place, Gatineau Water Aerodrome
    â€Ș5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    â€Ș27 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(125 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Quality Inn & Suites Gatineau
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,012 reviews
The price is €79
includes taxes & fees
7 Dec - 8 Dec
Quality Inn & Suites Gatineau

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotel with free breakfast, in the vicinity of National Gallery of Canada
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. During your stay, you're just a quick walk from Les Promenades Gatineau. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 9 minutes by car from National Gallery of Canada and 9 minutes from Rideau Canal
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. Free self parking is available.

This Gatineau hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Maximum 1 (weight limit: 15 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 29.63 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-12-31, 295232
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 853 out of 1365 reviews
Rating 8 - Good. 332 out of 1365 reviews
Rating 6 - Okay. 79 out of 1365 reviews
Rating 4 - Poor. 44 out of 1365 reviews
Rating 2 - Terrible. 57 out of 1365 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RITESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amar

Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

marcos vinicio vivas mendes da

Stayed 2 nights in Aug 2025

10/10 Excellent

Tejinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe
Stayed 2 nights in Aug 2025

8/10 Good

Vinod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐☆ I had a very comfortable stay at Holiday Inn Express & Suites - Gatineau - Ottawa. The morning breakfast was great, with a good variety to start the day. I also really appreciated the complimentary room kit (toothpaste, toothbrush, and razor), which came in handy. The view from my 5th floor room during sunset was just mesmerising, a perfect touch to unwind in the evening. The staff were very cooperative and friendly, always ready to help. For families, there’s a small pool for kids and a modest workout area for adults, which adds convenience. Another plus was the plenty of parking space and the checkout time at 12 PM (with check-in at 3 PM), which was very convenient and not rushed at all. Overall, it’s a great place for both families and business travelers visiting the Ottawa–Gatineau area.
Stayed 1 night in Aug 2025

10/10 Excellent

Idele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Matthieu

Stayed 1 night in Aug 2025

2/10 Terrible

Vijayathas

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Tamica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property is clean the staff is friendly. The room i stayed in is very clean and nice. If iam visiting Ottawa again i would definitely stay here again. Breakfast is continental and parking is included in my stay that is a plus. Definitely recommend staying here👌.
Stayed 1 night in Aug 2025

8/10 Good

Sujata

Travelled with family
It’s okay 👍
Stayed 1 night in May 2025

8/10 Good

France

Liked: Amenities
Good
Stayed 1 night in Jul 2025

4/10 Poor

Mohd. Mizanur

The curtain of the window is not pulling up and room seems to be a store. 2 times informed at the counter but they did not take any mesure to fix it.
Stayed 1 night in Aug 2025

6/10 Okay

Karine

Travelled with family
Liked: Property conditions & facilities
Bcp de monde a cet hĂŽtel. Manque de bagel un matin, un autre manque de jus, manque de place pour manger. Deux bornes Ă©lectriques 1 hors service donc difficile de charger les vĂ©hicules PropretĂ© 6/10 Il y a eu un p’tit dĂ©chet de fil noir sur le plancher tout le temps qu’on a Ă©tĂ© la. Sinon point fort Ă  proximitĂ© de bcp d’attrait DĂ©jeuner bon malgrĂ© le manque
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Umair

Stayed 3 nights in Aug 2025

6/10 Okay

Sangary

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee machine not working to get hot water running around the place front desk not helpful Bath tub takes ages to drain Tiny bugs seen in the pillow and on the table. Room 132 and 133 Property need well maintenance
Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Magarette

Liked: Cleanliness, staff & service, property conditions & facilities
parking
Stayed 6 nights in Aug 2025

6/10 Okay

Clavel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful. Need more available drinking water options
Stayed 3 nights in Aug 2025

6/10 Okay

Alejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We did a late check-in after a 10-hour drive. The process was quick, but as soon as we got to the room we realized the AC wasn’t working. The receptionist came to check and then asked her colleague for help. It was pretty clear they had no idea what the issue was, but they stayed in the room trying for about 10 minutes. When they couldn’t fix it, they told me the hotel was fully booked and might have a fan for us—a fan, after a long drive in summer heat! I told her that was not an option. She then said she would need to call maintenance, but wasn’t sure how long it would take for someone to come and fix it. They also mentioned they had “no partnership” with other hotels, so transferring the booking wasn’t possible. Meanwhile, the other receptionist was trying to switch rooms, but suddenly “the system wasn’t working.” After about 40 minutes of waiting, a third staff member was able to make the switch. The new room was spacious, clean, and comfortable. Breakfast was very good, with plenty of tasty options. Overall, the property itself is nice, but the customer service has a lot of room for improvement. I could tell the receptionists were trying to do their job, but they didn’t seem to have much experience handling common situations like this. A bittersweet experience.
Stayed 1 night in Aug 2025

8/10 Good

Sacha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The building felt like there was no air conditioning on until you got into your room and the elevators felt like saunas.
Stayed 2 nights in Aug 2025

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

8/10 Good

Silver

Liked: Cleanliness
Stayed 2 nights in Sep 2024