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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

A hotel room with two beds, a desk, a TV, and a large window.
A hotel hallway with carpeted floors, doors on both sides, and a ceiling with recessed lighting.
A hotel lobby with a reception desk, seating area, and a glass door entrance.
A modern conference room with a long table, red chairs, and a computer setup.
A modern, sparsely furnished room with a large window, a built-in air conditioning unit, and a desk with a chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Les Promenades Gatineau
    ‪8 min walk‬
  • Place, Gatineau Sports Centre
    ‪10 min walk‬
  • Place, Maison de la culture de Gatineau
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a bed, a blue sofa, and wooden flooring.

Standard Room

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A modern hotel room with a bed, a blue sofa, and wooden flooring.

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

A modern hotel room with a bed, a blue sofa, and wooden flooring.

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A modern hotel room with a bed, a blue sofa, and wooden flooring.

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

A hotel room with two beds, a TV, a coffee machine, and a shower area.

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(188 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(92 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A modern hotel room with a bed, a blue sofa, and wooden flooring.

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Interior
Quality Inn & Suites Gatineau
District des Promenades
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,362 reviews
The price is €83
includes taxes & fees
8 Sept - 9 Sept
Quality Inn & Suites Gatineau

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. During your stay, you're just a quick walk from Les Promenades Gatineau. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by car from National Gallery of Canada and 9 minutes from Rideau Canal
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. Free self parking is available.

This Gatineau hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Maximum 1 (weight limit: 15 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 29.63 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-12-31, 295232
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1029 out of 1684 reviews
Rating 8 - Good. 435 out of 1684 reviews
Rating 6 - Okay. 116 out of 1684 reviews
Rating 4 - Poor. 47 out of 1684 reviews
Rating 2 - Terrible. 57 out of 1684 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay had all we needed and great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was really good very nice hotel
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean; restaurants nearby; quiet neighborhood.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff specially the people in the breakfast room.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Albert Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is cleaned and the breakfast is great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

heather

Liked: Cleanliness
clean good breakfast beautiful hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast Clean room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast.Clean property with helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and excellent breakfast! Free parking with EV charger. Right across the mall and a lot of food options near by.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best property to stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ana-Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice staff, room was clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Joydeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. We enjoyed it.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds, big room and great breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities
Great room, helpful staff, excellent breakfast, comfy beds
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Michel

Breakfast menu great and fresh
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean property, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Yes everything was really good. We enjoyed our stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and staff was great. good breaskfast as well
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Deborah

Liked: Cleanliness, amenities
Clean room, great breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Aatika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was v.cleanz well-maintained property. It would be nice if the breakfast had more savory vegetarian options. Overall good stay and would recommend.
Stayed 2 nights in May 2026
Verified review

8/10 Good

TREVOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marie-Claude

Liked: Cleanliness, amenities, property conditions & facilities
We booked there for the Ottawa marathon weekend. Good quality for the price considering the high demand in the area. We had everything we needed including an early breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after a hockey game, check-in was quick and easy, check-out took all of 10 seconds! Simple, clean, and exactly what we were looking for. The breakfast in the morning is a bonus!
Stayed 1 night in May 2026