Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Exterior
Property amenity
Reception
Standard Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Pool

Explore the area

View in a map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Rogers Centre Ottawa
    ‪13 min drive‬
  • Place, Canada Aviation and Space Museum
    ‪13 min drive‬
  • Place, Parliament Hill
    ‪13 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪32 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(124 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotel with free breakfast, in the vicinity of National Gallery of Canada
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. During your stay, you're just a quick walk from Les Promenades Gatineau. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 9 minutes by car from National Gallery of Canada and 9 minutes from Rideau Canal
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. Free self parking is available.

This Gatineau hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Maximum 1 (weight limit: 15 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 29.63 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-12-31, 295232
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Reviews

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 837 out of 1343 reviews
Rating 8 - Good. 327 out of 1343 reviews
Rating 6 - Okay. 78 out of 1343 reviews
Rating 4 - Poor. 44 out of 1343 reviews
Rating 2 - Terrible. 57 out of 1343 reviews

Reviews

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

8/10 Good

Silver

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice new and well maintained property, good staff who are attentive to requests.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the king suite! The pool was very disappointing though. It is way too small, not warm and no jacuzzi.
Stayed 1 night in Aug 2025

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great choice for our stay
Stayed 4 nights in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel except water in the shower not powerful and flushing the toilet little bit stiff otherwise we enjoyed our stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is pretty good with the price that we paid
Stayed 1 night in Aug 2025

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

KENNETH

Stayed 1 night in Aug 2025

8/10 Good

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy Beds
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, delicious breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Tomislav

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loves everything about this hotel. We stayed for 2 nights. Breakfast options, pool, mall and restaurants are ready close. Hotel is ready clean, bed comfortable, Check in and out was fast We love it.😍😍
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom
Stayed 2 nights in Aug 2025

4/10 Poor

Midhunlal

Liked: Staff & service
Disliked: Cleanliness
There is a foul smell in my room
Stayed 3 nights in Jul 2025

6/10 Okay

David and Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The worst breakfast we have ever had. Examples: ran our of coffee, not enough seating and tables. no bacon or scrambled eggs, sausages over cooked. Staff did not like their jobs and it showed.
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Brezza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Staff were wonderful however no gluten free options for this celiac minus an egg and a yogurt.
Stayed 1 night in Jul 2025

10/10 Excellent

Tharshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this location when in the Ottawa/Gatineau area. It is consistently clean and safe area. Conveniently located to Chelsea, Wakefield and Ottawa attractions.
Stayed 2 nights in Jul 2025

10/10 Excellent

Arnold

Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great would recommend to anyone looking for a place
Stayed 6 nights in Jul 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025