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Holiday Inn Hotel & Suites Ottawa Kanata by IHG

4.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata by IHG

Breakfast, lunch, dinner served; French cuisine
Point of interest
Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Place, Landmark Cinemas Kanata
    ‪5 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪7 min walk‬
  • Place, Bell Sensplex
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room

Exterior

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Corner (Premium Shower)

Room amenity

Premium Room, 1 King Bed, Corner (Premium Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub) | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(47 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Corner

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Hotel & Suites Ottawa Kanata by IHG

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and concierge services.
Holiday Inn Hotel & Suites Ottawa Kanata by IHG offers 152 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Fridges and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Ottawa Kanata by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Landmark Cinemas Kanata. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Chez Lionel, a brasserie that serves French cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by foot from Kanata Centrum Shopping Centre and a 4-minute drive from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Holiday Inn Hotel & Suites Ottawa Kanata by IHG offers its guests an indoor pool and a 24-hour fitness centre. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. The business-friendly Holiday Inn Hotel & Suites Ottawa Kanata by IHG also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Chez Lionel – This brasserie specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (5,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to March 27 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 30 for adults and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 823937
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Holiday Inn Hotel & Suites Ottawa Kanata by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alana

Stayed 1 night in Nov 2025

6/10 Okay

Elliot

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Mold in the bathrooms
Stayed 2 nights in Sep 2025

8/10 Good

Nathan

Stayed 1 night in Nov 2025

10/10 Excellent

Ioannis

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful! Our room was so clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Al

Liked: Cleanliness, property conditions & facilities
The rooms were clean. The staff were very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean and quiet. The staff accomodated our groups needs.
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie, Sudbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy area and close to all locations we were going to
Stayed 2 nights in Nov 2025

8/10 Good

Jacob

Stayed 2 nights in Nov 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the improvements, especially the removal of carpeting in the room. The room sparkled, bed was very comfortable and we were always acknowledged by staff with a smile. We did not use the restaurant as it was only fine dining and no alternate choice for simpler meals.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lovely hotel, clean nice helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Sonya

Travelled with partner
Room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay !!! Second year in a row
Stayed 1 night in Nov 2025

8/10 Good

Eyvi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location, friendly staff.
Stayed 4 nights in Nov 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, great location. Parking was tight, but more was available across the road.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and spotless, service was prompt and courteous as well. Bit noisy from the hall and adjoining room through the doors though.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alison

Stayed 1 night in Nov 2025

10/10 Excellent

Donald, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and helpful. Room clean. Property clean. Recently updated. Close to restaurants and shopping. Close to a major highway.
Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, great hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Pina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was exceptional, especially at the front desk. I’d like to thank Paul for helping us have our room ready early and being so lovely at our check out. The hotel room was very clean and the use of Dove products was an extra bonus! We did not have the chance to eat at the restaurant, but the food smelt delicious and the pricing was responsible from what we saw on the menu displayed. Thank you again for a lovely visit!
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025

2/10 Terrible

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Your webite screwed us for cost
Stayed 1 night in Nov 2025

6/10 Okay

Cara

Travelled with family, Travelled with pets
Liked: Cleanliness
The location is good, the hotel is clean but overpriced in my opinion. We booked a one bedroom suite for three people and the pull out couch was beyond awful. Had to attempt to sleep on the couch which was not comfortable either. There is not a good onsight dining option (French restaurant is expensive) but enough close by in the area. The hotel is very dog friendly which is a plus. However, most of the staff are not. Out of the six front staff members we saw in less than 12 hours, two were great. The other four didn’t even crack a smile.
Stayed 1 night in Nov 2025