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Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5 star property

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Photo gallery for Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Exterior
Lobby sitting area
Property amenity
Lobby sitting area
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning

Explore the area

View in a map
402 Queen St, Ottawa, ON, K1R5A7
  • Place, Parliament Hill
    ‪13 min walk‬
  • Place, Byward Market Square
    ‪20 min walk‬
  • Place, Rideau Canal
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(53 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,579 reviews
The price is €114
includes taxes & fees
11 Nov - 12 Nov
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Hotel with a fitness centre, steps from Library and Archives Canada
This hotel features a fitness centre, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Holiday Inn Ottawa Dwtn - Parliament Hill by IHG offers 177 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 52-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ottawa Dwtn - Parliament Hill by IHG. During your stay, you're just a quick walk from Library and Archives Canada. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Steps from Library and Archives Canada and 13 minutes on foot from Parliament Hill
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business centre and 2 meeting rooms. The business-friendly Holiday Inn Ottawa Dwtn - Parliament Hill by IHG also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1983

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 30 per day
  • Pet fee: CAD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires the presence of the owner of the credit card used for the reservation at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Radisson
Ottawa Radisson Parliament Hill
Radisson Ottawa
Radisson Ottawa Parliament
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Radisson Parliament Hill
Radisson Parliament Hill Hotel
Radisson Parliament Hill Ottawa
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Holiday Inn Ottawa Dwtn - Parliament Hill Ottawa
Radisson Ottawa Parliament Hill
Ottawa Dwtn Parliament Hill

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 959 reviews
Rating 8 - Good. 345 out of 959 reviews
Rating 6 - Okay. 95 out of 959 reviews
Rating 4 - Poor. 57 out of 959 reviews
Rating 2 - Terrible. 45 out of 959 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Un séjour dans le luxe

Très propre et confortable
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy Chan Co Yu

Stayed 2 nights in Aug 2025

4/10 Poor

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The fire alarm was malfunctioning our second night and we had to evacuate at 3am and again at 4:30 am! Certainly not a great way to start off our vacation but the staff were as helpful as possible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Was walking distance to downtown/parliament. Had soft pillows and nice bed. Spacious room and bathroom.
Stayed 1 night in Jul 2025

4/10 Poor

Yue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel charged me $30 for parking, which they did not explain clearly in their price. Also, the hotel charged me about $10 extra for booking through Expedia. So don't book using Expedia if you can.
Stayed 1 night in Jul 2025

6/10 Okay

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was either within walking distance or a 5-10 minute drive.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location - close to Bluesfest but inflated prices because of it. Also an extra fee for 4 people in a 2 - Queen room.
Stayed 1 night in Jul 2025

10/10 Excellent

David K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kreg

Liked: Cleanliness, staff & service
More parking for the hotel. It was full and people just parked wherever
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kelly was awesome

Amazing service in french or english! Method of payment included an higher deposit, but the experience in itself was great! Particular thanks to Kelly who was extra friendly and helpful! I will definitely go back there for routine with the girls just because of her!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nelson

Stayed 3 nights in Jul 2025

2/10 Terrible

IDRIS

Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 3 nights in Jun 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

2/10 Terrible

Kelli

Disliked: Staff & service, amenities
Location couldn’t accommodate a large SUV for parking on a busy night. We drove home rather than staying over since the area was also less than safe and the hotel wildly unclean. Ridiculous. Thank you to the woman at the front desk who was honest.
Stayed 1 night in Jul 2025

10/10 Excellent

Nehemiah, Mount Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and accommodating staff, we enjoyed our stay and would be going back on our next visit.
Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful. Room was clean and spacious.
Stayed 1 night in Jul 2025

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. We stayed there to attend Bluesfest. Our over stay was great. Other than they didn't shut the gate to the underground parking when it was full and we ended up getting stuck in it along with other vehicles. Also the next morning we received a knock on our door at 8:50am asking when we will be checking out. Check out was at 11am.
Stayed 1 night in Jul 2025

8/10 Good

Warqa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The counter staff were very helpful, Erfan and his boss .
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Lebreton flats
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Picked this hotel to be close to the LeBreton Flats for Bluesfest. Friendly front desk clerk (Yash) for check-in. Friendly server in the restaurant during breakfast. Underground parking is convenient but it's hard to manoeuvre down there. Parking spots are quite small for larger vehicles. Would stay again.
Stayed 1 night in Jul 2025