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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Free daily buffet breakfast
Lobby
Indoor pool
Exterior
Lobby

Popular amenities

  • Bar

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪12 min walk‬
  • Byward Market Square
    ‪18 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed, River View

9.2 out of 10
Wonderful
(22 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(160 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2333)
The price is €126
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Homewood Suites by Hilton Ottawa Downtown

Hotel with free breakfast, near Byward Market Square
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down duvets. 50-inch flat-screen televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Homewood Suites by Hilton Ottawa Downtown. During your stay, you're just a quick walk from Sparks Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Tulip Restaurant & Bar
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 4 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 1-minute drive from Parliament Hill and a few minutes from Rogers Centre Ottawa
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square metres) and includes conference space. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.
Tulip Restaurant & Bar – This restaurant specialises in local cuisine and only serves dinner.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 804 out of 1225 reviews
Rating 8 - Good. 280 out of 1225 reviews
Rating 6 - Okay. 80 out of 1225 reviews
Rating 4 - Poor. 37 out of 1225 reviews
Rating 2 - Terrible. 24 out of 1225 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and in great condition. Staff very helpful and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Lyam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 1 bedroom suite on the first floor which was the perfect size for our small family. Breakfast was basic but more than adequate for our 3 night stay. The pool was a great addition and we visited daily - it was never busy so perfect for our toddler. It was a short walk downtown and there was plenty of nearby choice. The staff were friendly and helpful and we would stay again if we ever find ourselves in Ottawa
Stayed 3 nights in Apr 2025

10/10 Excellent

Jude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Great room. Excellent staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Abiodun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, spacious room and variety of breakfast options. Just 10 minites to Uottawa. Downside is you have to pay $25 a night for packing
Stayed 1 night in Apr 2025

8/10 Good

Maria de Lourdes

Stayed 1 night in Apr 2025

10/10 Excellent

vabona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness one of the best places I’ve ever been. Staffs are great, clean, big spaces.
Stayed 2 nights in Apr 2025

8/10 Good

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room but there were issues

Elevators are out of the way and always packed and with lines. The breakfast was mediocre and it was a long wait. They ran out of coffee, glasses and forks.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tahnya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our stay here. The suites are big and well priced and the breakfast is really good too. They allows pets which is awesome. The pool is big and warm. Kitchen is useful and on site laundry too. Cons: Garage only has clearance for cars 5'9" and under. Beds are a little soft
Stayed 3 nights in Apr 2025

6/10 Okay

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The night stag was cold and un welcoming. The beds and pillows were uncomfortable. However the daytime staff was extremely helpful and was helpful and accommodating. Jeremy at the front desk was exceptional and due his kindness I’m willing to give the hotel another chance !
Stayed 1 night in Apr 2025

10/10 Excellent

Kara-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Amenities, property conditions & facilities
Checking in was hard, I couldn't understand the parking and the desk lady was rude and never ended up telling me how to use the parking pass properly, the parking gentleman did, once I was locked out with my kids. Three of the breakfast staff was so ignorant, one lady snapped at this poor little girl when she ask, 'when you get a sec, there is no cereal left, please '. The lady response was, don't you see how busy we are, your going to have to wait, I can't do it all Unfortunately the best part about our stay was the room and other guests helped us more than most staff. The best staff was the evening staff, so friendly. The morning staff....horrible!
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Immaculate room. Great breakfast. Close to parliament buildings, restaurants, pubs, etc.
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaokai

Stayed 5 nights in Mar 2025

8/10 Good

KE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyoung Youl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two minute Walt to Parliament!
Stayed 1 night in Apr 2025

8/10 Good

Noro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice also for the families. We have enjoyed it there.
Stayed 2 nights in Apr 2025

10/10 Excellent

JACQUES YI WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are helpful and friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarfaraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel , Great location

Amazing location, great breakfast options staff and service excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Yang

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay with young toddler. Great breakfast, clean and spacious suites, convenient location with 10 minute walk to Parliament Hill and 15 minutes to Rideau. LRT station was also just across street.
Stayed 3 nights in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Garden Suites Ottawa

I stopped in for two nights while in business with the U of Ottawa. The Hilton brand lived up to its solid reputation once again. The clerk handling my check in was professional, attentive and most of all, approachable. Our suite was clean, and the kitchenette and bathroom was well stocked with the needed items. It was perfect. Our meal in the Tulip lounge was average at best. Our server at rhe bar was top notch, polite and attentive. Sorry didbt get her name though. My steak wasn't trhe med rare that I asked for, more rare than anything. The seasoning on the frites was overpowering and one dimensional, and soggy. My wifes meal was splended and a unique take on Filipino Pata. A solid 4 out of 5 stars !
Stayed 2 nights in Apr 2025

10/10 Excellent

Kody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pool

Nice clean room. Great pool. Kids loved it.
Stayed 1 night in Mar 2025

8/10 Good

Kim

Stayed 3 nights in Apr 2025