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Hyatt Place Ottawa West

3.0 star property

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Photo gallery for Hyatt Place Ottawa West

Room, Multiple Beds | 1 bedroom, in-room safe, individually decorated, individually furnished
Meeting facility
Bar (on property)
Free daily buffet breakfast
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Bayshore Shopping Centre
    ‪3 min drive‬
  • Place, Queensway Carleton Hospital
    ‪4 min drive‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(150 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | 1 bedroom, in-room safe, individually decorated, individually furnished

Room, Multiple Beds

9.4 out of 10
Exceptional
(138 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(57 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Ottawa West

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Ottawa West gets good marks from our customers. During your stay, you'll be close to Canadian Tire Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 9 minutes by car from Canadian Tire Centre and 10 minutes from Ottawa Hospital Civic Campus
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square metres) and includes conference space. The business-friendly Hyatt Place Ottawa West also features multilingual staff, coffee/tea in common area, and a communal living room. Self parking is free.

This 3-star Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market – This café specialises in American cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1301 out of 1917 reviews
Rating 8 - Good. 437 out of 1917 reviews
Rating 6 - Okay. 93 out of 1917 reviews
Rating 4 - Poor. 41 out of 1917 reviews
Rating 2 - Terrible. 45 out of 1917 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Kingston

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Neeru D

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked how convenient my stay was and that there was easy parking that made my stay enjoyable
Stayed 2 nights in Aug 2025

10/10 Excellent

Normand

Liked: Amenities
Parking, pool and breakfast were excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Xiaofu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to 417 which means you are never too far from downtown. The room was clean and beds were comfortable. Washroom was large and bright. Complimentary breakfast was very good but extremely busy. They weren’t kidding when they recommended getting down there early. The pool looked decent but we didn’t use it.
Stayed 3 nights in Jul 2025

10/10 Excellent

annie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Aug 2025

6/10 Okay

Jade

Travelled with family
Liked: Staff & service, room comfort
Many Menu items not available at hotel restaurant. Slow service there too and Interac not working. No hot tub or suitcase stands. Friendly staff, bed was good, air conditioning good. Housekeeping minimal and not thorough. Average, allowed late check out. Not bad, but not great.
Stayed 5 nights in Jul 2025

10/10 Excellent

Saema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and staff were so nice.
Stayed 2 nights in Jul 2025

8/10 Good

Glenwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway
Stayed 1 night in Aug 2025

10/10 Excellent

Hussein

Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that there was a sectional in the room and the room was spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Pelletier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great service and what to say about the breakfast. We were there 2 nights and both mornings the breakfast was different (eggs, waffles, sausage, bacon..... everything was yummy)
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Douweh

Stayed 1 night in Jul 2025

8/10 Good

Roan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is right off the ramp of the highway. So be careful coming off
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Mother-Daughter Getaway

Excellent 2 night stay at this hotel. Staff at check in were very friendly and helpful. Rooms are very spacious and clean and have big bathrooms as well. Only complaint is that the beds and pillows are very soft, felt like I was sinking in the bed. Didn’t use the pool as it was quite busy but it looked nice. Breakfast was excellent and always topped up. Free coffee and water available in the lobby as well which was a nice touch. About a 10 minutes drive to the Canadian Tire Centre and Tanger Outlets which was the purpose of our trip. Would highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Janice

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Melanie

Stayed 4 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gurtej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025