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reStays Ottawa

4.0 star property
VIP Access

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Front of property
Executive Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace
City Loft | Living area | 55-inch TV with satellite channels, streaming services
Signature Two-Bedroom with Firepit | Private kitchen | Full-sized fridge, microwave, oven, stovetop
City Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services

Explore the area

View in a map
101 Queen St, Ottawa, ON, K1P 5C7
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Place, National Arts Centre
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo | Premium bedding, pillow-top beds, in-room safe, laptop workspace

City Condo

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Condo

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Condo

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(18 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Junior Suite

9.6 out of 10
Exceptional
(39 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony) | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite (Signature Large Two Bedroom Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

reStays Ottawa

A restaurant, a fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Change of towels is available on request
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Premium satellite televisions are provided. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Parliament Hill and 5 minutes on foot from Rideau Canal
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness centre. There are 2 meeting rooms available. A terrace, a vending machine, and concierge services are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Le Moulin de Provence – This bistro serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 38 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 38.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1306 out of 1579 reviews
Rating 8 - Good. 166 out of 1579 reviews
Rating 6 - Okay. 61 out of 1579 reviews
Rating 4 - Poor. 15 out of 1579 reviews
Rating 2 - Terrible. 31 out of 1579 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gio Nino

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a good stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Deidre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the room was impeccably clean and the unit was so big it felt like I was getting away with something by getting to stay there.
Stayed 1 night in Dec 2025

10/10 Excellent

Evangelina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, room, cleanness, staff, property. Highly recommended
Stayed 4 nights in Nov 2025

8/10 Good

camy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No water pressure in shower
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super friendly at check in. Easy parking. Felt very safe. Great location
Stayed 2 nights in Nov 2025

6/10 Okay

Alicia

Stayed 2 nights in Nov 2025

10/10 Excellent

Hellen

Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Dann

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and all the amenities you would expect to find in a hotel apartment. Great service!
Stayed 2 nights in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 2 nights in Nov 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness
The switches to a one bedroom seamlessly. Thank you. Water in the morning is like warm which is our only complaint.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mathura

Liked: Cleanliness, amenities, property conditions & facilities
I would highly recommend reStays for both the service, facilities and location! Great stay and the staff were extremely attentive and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Jackie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious unit. The staff were very attentive and responsive. Great location. We walked everywhere.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful the staff was the best
Stayed 2 nights in Oct 2025

10/10 Excellent

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice and large room although the view was obstructed by other buildings. The free parking was a great advantage and the location of the hotel is very good
Stayed 2 nights in Nov 2025

4/10 Poor

Rafael

Stayed 4 nights in Oct 2025

8/10 Good

Kimberley

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness
Could not get the ac unit to switch to heat. Stated the first 2025 snowfall. A bit chilly but nice stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Peña Gomez

Stayed 1 night in Nov 2025

10/10 Excellent

Jeff Ming-Chieh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, and the room is very clean and spacious. This is an excellent location - convenient & walkable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view. Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Good loction. Kitchen was great. Cook brekfast before we went out for the day. Couple of grocery stores not too far away.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nafisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice and clean. Friendly staff
Stayed 1 night in Nov 2025