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reStays Ottawa

4.0 star property
VIP Access

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Front of property
City Loft | Living area | 55-inch TV with satellite channels, streaming services
Executive Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace
City Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace
Signature Two-Bedroom with Firepit | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
101 Queen St, Ottawa, ON, K1P 5C7
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Place, National Arts Centre
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for City Condo

City Condo | Premium bedding, pillow-top beds, in-room safe, laptop workspace

City Condo

9.4 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Condo

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Condo

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(20 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Junior Suite

9.8 out of 10
Exceptional
(41 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony) | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite (Signature Large Two Bedroom Balcony)

9.0 out of 10
Wonderful
(13 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

reStays Ottawa

A fitness centre, a sauna and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Premium satellite televisions are provided. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a gym and dry cleaning service are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Parliament Hill and 5 minutes on foot from Rideau Canal
ReStays Ottawa offers its guests a sauna and a fitness centre. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, a vending machine, and concierge services are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 38 per day)
  • Limited on-site self parking

Food and drink

  • Private picnics

Things to do

  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 38.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1356 out of 1639 reviews
Rating 8 - Good. 180 out of 1639 reviews
Rating 6 - Okay. 58 out of 1639 reviews
Rating 4 - Poor. 15 out of 1639 reviews
Rating 2 - Terrible. 30 out of 1639 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Always great staff and spotless well appointed rooms. My favourite place to stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Trina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and great location! Highly recommend as it’s newly renovated and spotless! Felt like a nice home away from home.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy our stay with restates - great location and very helpful staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Always clean, comfortable, great location and price.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpfull staff. The hotel is near many attractions, very convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lukman

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, staffs and services was great..will definitely be coming back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

evans robert

Liked: Cleanliness, property conditions & facilities
Super nice place
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kaylie

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great value. Clean, conveniently located. Look forward to staying again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great accommodations - we loved it here!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and very friendly and helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and amazing staff. Best stay yet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Beautiful room Clean Great staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
The front desk individuals were very nice and pleasant!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really friendly and helpful! The room was great and had everything we needed for a comfortable stay. Would definitely recommend this place and stay again myself in the future.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing, the staff was great, location is prime spot for walking around. Definitely would book here again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities
Amazing hotel. Room was amazing- bed ultra comfortable. Shower great! Location perfect.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jack

Great hotel, great service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation at a great rate. Staff were great and the accommodation is in a great location and spotlessly clean.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are incredibly friendly and efficient. Excellent location. Felt like a home away from home.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, great rooms , easy parking , and the front desk staff went out of their way to make our stay super enjoyable Definitely will be back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay; excellent service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Service was impeccable. Everything was comfortable for our stay. We would love to stay here when we are in town.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was great but the staff was excellent, Mark was terrific and very helpful!
Stayed 2 nights in Feb 2026