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reStays Ottawa

4.0 star property
VIP Access

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Photo gallery for reStays Ottawa

Front of property
1 bedroom, premium bedding, pillow-top beds, in-room safe
City Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Lounge
City Condo | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping

Explore the area

View in a map
101 Queen St, Ottawa, ON, K1P 5C7
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Place, National Arts Centre
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms | 1 bedroom, premium bedding, pillow-top beds, in-room safe

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo | 1 bedroom, premium bedding, pillow-top beds, in-room safe

City Condo

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Condo

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Condo

9.2 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(17 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(37 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite (Signature Large Two Bedroom Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

reStays Ottawa

Hotel with a sauna, 4-minute walk to Rideau Canal
A restaurant, a fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Premium satellite televisions are provided. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Rideau Canal and 5 minutes on foot from National Arts Centre
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness centre. There are 2 meeting rooms available. A terrace, a vending machine, and concierge services are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Le Moulin de Provence – This bistro serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 37 per day)
  • Limited on-site parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1269 out of 1542 reviews
Rating 8 - Good. 169 out of 1542 reviews
Rating 6 - Okay. 59 out of 1542 reviews
Rating 4 - Poor. 14 out of 1542 reviews
Rating 2 - Terrible. 31 out of 1542 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything
Stayed 2 nights in Aug 2025

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel amenities were all booked for a private party. Room was okay but the sofa bed was not comfortable at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
ReStays is our favourite place to stay in Ottawa. We love the location, clean rooms and friendly staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Reem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room upgrade with expedia which we truly enjoyed but the best part is the amazing, friendly and endlessly helpful staff. It was a great experience and will definitely stay there again. Area 10/10 too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the room was very clean and quiet, would definitely restay at restay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service
Beautiful place to stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great aparthotel. Will stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul, Halifax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent room/suite layout and amenities, wonderful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 dyslexic people helping each other out

Hotel was extremely clean and comfortable - felt really cozy :) Staff was really nice and helpful. The parking was buns and expensive...
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location and the in room amenities.
Stayed 3 nights in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love this property. I have only one complaint: I find the check in time of 4:00pm extremely late and the check out time of 11:00pm is enforced vigorously as my late check out cost me an extra $25.
Stayed 2 nights in Aug 2025

10/10 Excellent

Liliya

Stayed 5 nights in Jul 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay here. The property felt very safe and quiet, which made it relaxing. The location is convenient and walkable, with easy access to shopping, dining options, and transportation. Parking was also very straightforward, which was a big plus. The bed was comfortable, and the room was well-kept. Overall, it was a smooth and enjoyable experience, and I would definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great customer service despite the lack of hot water/shower incident. Nice modern suite with direct access to parking lot, pool table, theatre room, sky lounge with great view of Parliament Hill, steps to many attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luca

Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for a family vacation. The condo style hotel room was great and we appreciated the two bedrooms and two bathrooms. The room was as advertised, the kitchen was fully equipped, the beds comfortable and the hotel staff pleasant. Great location as you’re a short walk from everything. Will stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamie, Bowmanville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable but on the small side. Internet access was great. The staff are fabulous! This is a great place to stay as it’s close to the parliament buildings, the canal, and Byward market.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darryl

Stayed 2 nights in Aug 2025

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good Excellent
Stayed 6 nights in Aug 2025

10/10 Excellent

Boris

Stayed 1 night in Jul 2025