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Aparthotel

SOHO Residences Lisgar

4.0 star property

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Photo gallery for SOHO Residences Lisgar

Fridge, microwave, oven, stovetop
43-inch flat-screen TV with cable channels, TV, iPod dock
BBQ/picnic Area
Premium bedding, down duvets, pillow-top beds, in-room safe
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
300 Lisgar Street, Ottawa, ON, K2P0E2
  • Place, National Arts Centre
    ‪10 min walk‬
  • Place, Parliament Hill
    ‪13 min walk‬
  • Place, Rogers Centre Ottawa
    ‪13 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for One Bedroom Queen Suite

Fridge, microwave, oven, stovetop

One Bedroom Queen Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Premier, One Bedroom King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier, One Bedroom King Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 2 Bedrooms, Pool Access

Suite, 2 Bedrooms, Pool Access | Private kitchen | Fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Pool Access

9.4 out of 10
Exceptional
(3 reviews)
  • 81 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • City view

View all photos for One Bedroom King Suite

Fridge, microwave, oven, stovetop

One Bedroom King Suite

10.0 out of 10
Exceptional
(13 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

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About this property

SOHO Residences Lisgar

Aparthotel with a seasonal outdoor pool, near Rideau Canal
A fitness centre, self parking and a seasonal outdoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a dining area and a sitting area. Weekly housekeeping is available.
SOHO Residences Lisgar offers 31 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Ottawa aparthotel provides complimentary wireless Internet access. 43-inch flat-screen televisions come with cable channels. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a fitness centre and a seasonal outdoor pool.
During your stay at SOHO Residences Lisgar, you're just a quick walk from Bank Street Promenade. Features include free WiFi in public areas, plus a gym and dry cleaning service. This upmarket aparthotel has 31 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a pillowtop bed and a dining area
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and a virtual front desk
  • On-site recreation includes a gym
  • Within a 15-minute walk of Rideau Canal and Parliament Hill
  • Pets welcome for a fee
SOHO Residences Lisgar offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at SOHO Residences Lisgar. Parking is available for a fee.

This 4-star Ottawa aparthotel is smoke free.

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (CAD 16 per night)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: CAD 75 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Virtual front desk
  • Weekly housekeeping

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 31 units
  • Cleaning products are eco-friendly
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: CAD 75.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay
  • Service fee: CAD 7.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 16 per night (in/out privileges)
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.

Property is also known as

Smr Ottawa Residences Hotel
Smr Residences Hotel
Smr Residences
SMR Lisgar Ottawa
SOHO Residences Lisgar Ottawa
SOHO Residences Lisgar Aparthotel
SOHO Residences Lisgar Aparthotel Ottawa

SOHO Residences Lisgar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 350 out of 457 reviews
Rating 8 - Good. 85 out of 457 reviews
Rating 6 - Okay. 15 out of 457 reviews
Rating 4 - Poor. 5 out of 457 reviews
Rating 2 - Terrible. 2 out of 457 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

franco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to a lot things
Stayed 6 nights in Oct 2025

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Couldnt ask for a better room for the price, clean modern 10/10
Stayed 5 nights in Oct 2025

8/10 Good

bernard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All good except for the strong scented cleanser used in the lobby and parking areas. It’s headache inducing.
Stayed 5 nights in Oct 2025

8/10 Good

Jeremy

Business traveller
Liked: Amenities, property conditions & facilities
Room was great although a bit more attention detail could be applied when cleaning. The bathroom had several hairs in various locations, large and small, and it was like that episode of Seinfeld trying to splash them all away. Definitely didn’t sign up to clean the bathroom walls upon arrival but other than that the place is awesome.
Stayed 5 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
We recently stayed in a two-bedroom, two-bathroom suite at Soho Lisgar and were very pleased with our experience. The self check-in process was simple and convenient, and the property was clean and well maintained. The suite itself was a good size and came with everything we needed — a full kitchen with a microwave, dishwasher, stove, oven, and a large fridge with a freezer on the bottom. It even had a washer and dryer, which was a great bonus for a longer stay. The beds were very comfortable, and overall the suite was quiet, though we did hear the occasional siren at night — to be expected when staying downtown. We enjoyed being able to cook breakfast and dinner right in the suite. Having a Farm Boy grocery store just a few blocks away made picking up groceries very convenient. One of the main reasons we chose Soho Lisgar was because it offered a parking garage. Street parking downtown is expensive, and the nearby lot is usually packed during the day. On one day, the parkade garage door was being replaced, so we were given the option to leave our car inside or park elsewhere, and management covered the outside parking cost — a nice touch. If we had to mention any minor improvements, it would be to add a few more kitchen items, like a spatula, serving spoons, oven mitts, a muffin tin, and a frying pan (there were pots but no frying pan). Overall, we had a great stay and would definitely book again the next time we’re in Ottawa!
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Only issue is the smart TV was not functioning properly. Everything else was awesome.
Stayed 8 nights in Sep 2025

4/10 Poor

Ted

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel charges an unadvertised daily fee on top of the amount quoted on Expedia so you don't know what you will be paying. This is dishonest behaviour. Expedia spoke to the hotel manager (Kathy) who agreed to reimburse this charge. They never did make the reimbursement. Additionally the internet connection was so slow so as to be unusable. Cannot recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Margaret

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great area, great communication
Stayed 6 nights in Aug 2025

10/10 Excellent

Adam

Stayed 6 nights in Sep 2025

10/10 Excellent

John, Iqaluit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the spacious nicely prepared room. Great location, and surprisingly quiet given that it’s downtown.
Stayed 5 nights in Sep 2025

8/10 Good

Gail

Travelled with family, Travelled with partner
Liked: Cleanliness
The tv is strange
Stayed 6 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
I thought the room had a pretty good view, the electric curtians in the bedroom didn't work, housekeeping didn't leave enough garbage bags. Around the building there wasn't any smoke bins...or what ever they're called
Stayed 14 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness
Stayed 6 nights in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay (our first) was fantastic! Check in to retrieve building and parking fobs and room keys was clearly communicated and very smooth and easy. Parking was a breeze underground. Our room was stunning with a balcony, kitchen with amenities and supplies and bedroom with bath. The building is quiet and solid. Clear instructions are great Ben with key pickup on how to get assistance if needed. Washer and dryer was a real plus! Lots of closet and drawer and shelf space. Can’t wait to go back!
Stayed 6 nights in Aug 2025

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, had issues with the tumble dryer, may have been user error. I wanted to get an extra day parking and just by message to the contact the pass was delivered to my room before I got there.
Bedroom, door did not close because of the size of the bed, but not an issue
Kitchen area, fully stocked except a can opener! No details on recycling, but I think that’s an Ontario thing.
View from the 12th floor appartment. One of the towers of the parliament building is in the distance, takes less than 15 minutes to walk there
Stayed 6 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Quite secure place to stay
Stayed 5 nights in Aug 2025

8/10 Good

Sabine

Stayed 5 nights in Aug 2025

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Great location and very nice to have a kitchenette. No reception or visible onsite staff but that worked well for us, just something to be aware of. Great view of the city from our room. Furniture was mostly comfortable but nothing extraordinary. I would stay here again for the price we were able to get for it.
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 5 nights in Aug 2025

8/10 Good

Jacquelyn

Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2025

8/10 Good

Brendan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved having a clothes washing machine and dryer. Enjoyed being able to walk to the downtown area and numerous places of interest. For international guests it'd be terrific if there were instructions on how to use the cable TV (and/or the ability to cast from our phones or use streaming services we're already subscribed to). Clearer instructions on what to do with keys at checkout would be appreciated.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
I'll definitely be back when I'm in Ottawa. Good size for a one bedroom. Location made it easy to walk and see all the sites. Slept very comfortably. Beautiful view of the city from the bedroom to the living/dining room. Helpful staff, very pleasant.!
Stayed 5 nights in Aug 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, room comfort

Beautiful

Stayed 5 nights in Jul 2025