6/10 Okay
Kirbreya
19 Aug 2025
The property was nice and clean. Unfortunately the front desk staff failed to inform us that the room we booked 6 months prior to our visit was”
Sold out”. When we arrived we were told we got a “ complimentary upgrade” which wasn’t in fact an upgrade. We receive a one bedroom and studio connected room rather than the courtyard loft. The studio room started leaking from the ceiling and the floors were soaked. The staff popped the water bubble on the ceiling and put down towels to keep the floor dry. We also were locked out of our room during the tropical storm and we weren’t given a time estimate on when it would be fixed. We were not compensated for any of our convenience and the front desk staff didn’t seem to have any urgency with our concerns.
The staff in the veranda bistro were so nice, friendly courteous and made the unpleasant stay more
Pleasant. The house attendants were great, the food was amazing drinks were amazing overall the stay was ok but I would not return to this resort.
Kirbreya
Stayed 4 nights in Aug 2025































