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Camino Real Pachuca

4.0 star property
VIP Access

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Photo gallery for Camino Real Pachuca

Front of property
Bar (on property)
Meeting facility
Lobby
Deluxe King | 1 bedroom, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Air conditioning
  • Room service
  • Breakfast available

Explore the area

Map
Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083
  • Galerias Pachuca Mall
    ‪3 min walk‬
  • Mundo Futbol Interactive Center
    ‪7 min walk‬
  • Hidalgo Stadium
    ‪2 min drive‬
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults | 1 bedroom, down duvets, in-room safe, desk

Camino Real Club King with American Breakfast for 2 Adults

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | 1 bedroom, down duvets, in-room safe, desk

Deluxe Dos Camas

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults | 1 bedroom, down duvets, in-room safe, desk

Camino Real Club Double with American Breakfast for 2 Adults

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, down duvets, in-room safe, desk

Junior Suite

  • 65.25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | 1 bedroom, down duvets, in-room safe, desk

Deluxe King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Camino Real Pachuca

Eco-certified hotel connected to the convention centre in Pachuca with free parking
A restaurant, a 24-hour health club and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a conference centre and spa services. Change of towels is available on request
Camino Real Pachuca offers 106 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Camino Real Pachuca. During your stay, you'll be connected to the convention centre and just a quick walk from David Ben Gurion Park. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Bistro
  • Buffet breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from David Ben Gurion Park and 5 minutes on foot from International Soccer Hall of Fame
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 20086 square feet (1866 square metres) and includes a conference centre. A 24-hour health club, spa services, and a terrace are also featured at the eco-certified Camino Real Pachuca. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Camino Real Pachuca was completed in February 2023.

Smoking is allowed in designated areas at this 4-star Pachuca hotel.

The hotel hosts a free manager's reception daily.
Bistro – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Lobby Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to noon for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro
  • Lobby Bar

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (20,086 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - February 2023
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Camino Real Pachuca

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca

Camino Real Pachuca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y excelente trato durante nuestro hospedaje
Stayed 1 night in Feb 2025

10/10 Excellent

Valentin

Liked: Staff & service, property conditions & facilities
Staffing
Stayed 2 nights in Feb 2025

6/10 Okay

CARLOS E

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Need to be remodeled

Hotel need to renew all the ac outlets because is very difficult to connect the electronics. Food is just ok. Not a good place to stay in Pachuca but there are no more options.
Stayed 1 night in Feb 2025

8/10 Good

Igor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't expect anything extraordinary, but if you need a clean place to stay while you are in the business in the area, it is a solid option.

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

10/10 Excellent

Aristeo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ABRIL, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything qas perfect
Stayed 1 night in Dec 2024

10/10 Excellent

ABRIL, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service and the best part for me was ,how clean and comfortable was the room. I would stay again and again here everytime i visit pachuca. Thank you
Stayed 2 nights in Dec 2024

8/10 Good

Isaac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin, Highlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel, centrally located
Stayed 3 nights in Dec 2024

6/10 Okay

Julio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lily Herrera

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property may be a bit older but it is kept very clean. Very central for stay in Pachuca
Stayed 1 night in Dec 2024

8/10 Good

Tannia

Stayed 1 night in Nov 2024

6/10 Okay

Elsa

Travelled with family
Liked: Staff & service
We had stayed at this hotel before but were surprised by several little details that are being overlooked. The heating in our room didn't work, and when I called to report it they said someone would come to fix it, but it never happened (the room was quite cold, it is one of the coldest cities in Mexico!). The lamp and wall socket in the nightstand didn't work. The towels were frayed on the edges. The TV in our room kept turning on in the middle of the night, we had to unplug it to be able to sleep. The carpet in the hallways was quite dirty. The restaurant couldn't accommodate us at 8:30am on Saturday morning because it was reserved for a sports team, as if we weren't also guests in the hotel. We had to find out somewhere else to have breakfast that morning. In general, the staff was curteous and kind.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Naples

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people and very clean. Feel safe in property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime, Studio City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Jay

Stayed 2 nights in Sep 2024

10/10 Excellent

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

CARLOS E

Stayed 1 night in Sep 2024