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New d'Dhave Hotel

3.0 star property

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Photo gallery for New d'Dhave Hotel

Lobby
Reception hall
Junior Suite | Desk, free WiFi
Aerial view
Meeting facility

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Jalan Berok Kurao Pagang, Nanggalo, Siteba, Padang, 25147
  • Place, Air Terjun Lembah Anai
    ‪12 min walk‬
  • Place, Andalas University
    ‪28 min drive‬
  • Place, Pulau Pagang
    ‪55 min drive‬
  • Airport, Padang (PDG-Minangkabau Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, free WiFi

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Desk, free WiFi

Deluxe Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Desk, free WiFi

Junior Suite

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Dhave Suite

Dhave Suite | Desk, free WiFi

Dhave Suite

  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

New d'Dhave Hotel

A restaurant, dry cleaning and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a reception hall are on-site.
New d'Dhave Hotel offers 39 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. LED televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at New d'Dhave Hotel, you'll be within walking distance of Air Terjun Lembah Anai. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Indonesian cuisine while dining at Dara
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry
  • Just a 2-minute drive from Air Terjun Lembah Anai and 7 minutes from University of Eka Sakti
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. New d'Dhave Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Dara – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 40,000 for adults and IDR 20,000 for children
  • A restaurant

Restaurants on site

  • Dara

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LED TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 40000 for adults and from IDR 20000 for children
  • Airport shuttle fee: IDR 125000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New d'Dhave Padang

New d'Dhave Hotel Hotel

New d'Dhave Hotel Padang

New d'Dhave Hotel Hotel Padang

New d'Dhave Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.0/10

Cleanliness

5.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service

not for tourist

No nearby restaurant, just dine in at the hotel's restaurant During check in, the staff urge me to upgrade the room, of course more expensive than what i've paid during online booking. After check in, i asked for extra towels, the staff said they will give only 1 towel. I said "I paid for 4-guest room, so how come we can only have 3 towels?" and finally, they gave us 2 extra towels. lol
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service

Ok for a week while we found a home.

Staff were friendly, courteous and helpful, even where language was an issue.

6/10 Okay

Ahmad, Lebanon

Liked: Property conditions & facilities, room comfort

Lots of Complaints

Overall not too bad, the staff are very hospitable and will do their best to make you feel welcome. But too many things went wrong: 1- Wrong hotel location on Hotels.com and linked to the wrong Trip Advisor entry. I spent 2 hours under the rain, looking for the new hotel, and with flooded streets, I can tell you this really wasn't fun, especially when no one was answering the phone. So call well ahead before your trip to get the correct address. 2- Receptionist said restaurant closes at 10pm. When I went to the restaurant to eat at 7.45pm, the waiter said they were already closed at 8pm. When I showed him the time, he said the kitchen staff had already gone home. Pretty rude I must say. I complained to reception and the Manager in charge was quick to intervene. I ended up having a Spaghetti Bolognaise with complementary fruit dessert. 3- At 7pm, there was noise coming from the room above. Somebody moving furniture and hammering. I complained, and the noise did diminish but did not disappear. By 10pm, the noise was still there and i couldn't sleep. There were maintenance workers doing something on the 3rd floor. AT 10 PM!!!! I complained again and the noise stopped. 4- Room was not very well cleaned. I even found an empty cigarette box on one of the shelves. Towels were stained as well. This property does not accept credit cards, only cash.