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Hotel Palenque Premier

3.0 star property

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Photo gallery for Hotel Palenque Premier

Restaurant
Property video
Front of property
Restaurant
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
42 Primera Avenida Nte. Pte. Centro, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪6 min walk‬
  • Place, Museo Del Textil
    ‪7 min walk‬
  • Place, Palenque Archaeological Zone
    ‪22 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Double Room, Balcony, City View

Junior Double Room, Balcony, City View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Double Room, Balcony, City View

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Family Triple Room

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Palenque Premier

Along with a restaurant, this hotel has a coffee shop/cafe and free Wi-Fi in public areas. A manager's reception is free. Change of towels is available on request
Hotel Palenque Premier offers 7 accommodations with a safe and a hairdryer. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Palenque Premier, you're just a quick walk from El Panchán. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Within a 10-minute walk of El Panchán and Museo Del Textil
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. Public spaces have free WiFi.
The hotel hosts a free manager's reception daily.
Hotel Palenque Premier has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's Whats app mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Whats app mobile app before check-in.

Property is also known as

Hotel Palenque Premier Hotel
Hotel Palenque Premier Palenque
Hotel Palenque Premier Hotel Palenque

Hotel Palenque Premier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 122 reviews
Rating 8 - Good. 14 out of 122 reviews
Rating 6 - Okay. 6 out of 122 reviews
Rating 4 - Poor. 2 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

woodjina

Liked: Cleanliness, amenities, property conditions & facilities
Very clean spot to stay for vacation
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Centrally located. Very walkable to most areas if town. Staff was MOST helpful and VERY accommodating!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Luis

Clean room and nice kitchen
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rosa Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great location. New construction. Pleasant and helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, small hotel which makes it attractive. One minor problem my room did have towels but that easily taken care of
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great kitchen and wonderful location
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Irja

Liked: Cleanliness, amenities, property conditions & facilities
Clean, completely renovated, well equipped. We were surprised at having a kitchen/dining/living área, not just a room. Some street noise but OK.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice but only the bedroom has air conditioning. Also very noisy.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Stuff courteous
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elena

Liked: Staff & service, amenities, property conditions & facilities
Was a good hotel but for this price there is no breakfast which is kind of frustrating because in other hotels for less price you get this
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
I had a great suite in this well-located, clean hotel. Very friendly and helpful staff. Comfortable bed. Good hot water. First time I've had an Alexa-enabled hotel room to control AC and some lights! Careful with the slick tiles in the bathroom. Great place overall. (No elevator)
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly the noise of the problem here.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
Excellent location in the Centro area. Close to restaurants, cafes, shops, etc. A 15 minute walk from the ADO bus terminal. A very clean, spacious room with a kitchenette. The bed a pillows were very comfortable. Strong wifi. Two complaints: 1) The rooms have windows which open onto an inner stairwell. I found that noise transmission between units was bothersome at times, particularly via the stairwell. The kitchenette is great, with a refrigerator and microwave. However, it lacked pots and pans for cooking, microwave containers for heating food, and basics like tea towels for drying dishes after washing them.
Seating Area/Kitchenette
Bathroom
Bedroom
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Hayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Estefanía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia fue excelente, el departamento muy limpio, el personal muy amable, la ubicación excelente a unos metros del parque central y comercios, los dueños muy amables con la atención. Solo hay que tener en cuenta para las personas de la tercera edad (si reservas) pedir que te instalen en el segundo piso, está un poco pesado para alguien de la tercera edad subir 4 pisos y con maletas, más. Volveríamos a este lugar nuevamente. No duden en reservar aquí 😁
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un muy buen hospedaje, bastante cómodo , muy tranquilo, muy accesible a media cuadra del centro de palenque muy limpio, la instalación esta muy bien, equipado con frigobar, lavabo, lavadero, barra, aire acondicionado , tv con internet Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Liliana Ulloa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es nuevo, todo está impecable. Las sábanas podrían mejorar, ya que estaban manchadas. No tiene elevador por lo cual es un poco complicado si viajas con maletas pesadas. En general es un hotel bueno y bien ubicado, volvería sin dudarlo.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Excelente personal muy limpio tienen una cafetería que está riquísimo el café los pasteles mmmm riquísimos, aguas de sabor jugos etc 10/10.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alejandrina

Liked: Staff & service, property conditions & facilities
Cercas las tiendas los restaurantes todo muy bien
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Y

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2026