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La Serenissima Hotel

3.0 star property

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Photo gallery for La Serenissima Hotel

Exterior
Balcony
In-room safe, desk, laptop workspace, soundproofing
Restaurant
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Via dei Cassari 24, Palermo, PA, 90133
  • Place, Quattro Canti
    ‪7 min walk‬
  • Place, Teatro Massimo
    ‪10 min walk‬
  • Place, Palermo Harbour
    ‪9 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

La Serenissima Hotel

Hotel with a bar, steps from Via Vittorio Emanuele
A bar/lounge, a snack bar/deli and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
La Serenissima Hotel offers 14 accommodations with a safe and complimentary slippers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at La Serenissima Hotel. During your stay, you're just a quick walk from Via Vittorio Emanuele. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a lift and a terrace
  • Steps from Via Vittorio Emanuele and 3 minutes on foot from Via Roma
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. La Serenissima Hotel also features a terrace, room service (during limited hours), and a lift.

This 3-star Palermo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for 1st night within 14 days arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

La Serenissima Hotel Hotel
La Serenissima Hotel Palermo
La Serenissima Hotel Hotel Palermo

La Serenissima Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 128 reviews
Rating 8 - Good. 31 out of 128 reviews
Rating 6 - Okay. 14 out of 128 reviews
Rating 4 - Poor. 2 out of 128 reviews
Rating 2 - Terrible. 6 out of 128 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Great location, lots of lively options for food and drink. Bed is a little hard and shower very little but staff were very friendly and helpful. Let me check in at 10am because the the room was ready which was fantastic
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Disliked: Staff & service, property conditions & facilities
I liked the location of the property. The hotel was very dated. They were very rigid, I was specifically told that if i was not at the reception by check out time then I will charged extra. Stay elsewhere, there are plenty of hotels around the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Denise, Monterey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and very helpful. Street noise a bit loud. Shower door needs attention. Step down in extra room needs signage. Room 103. Can be very dangerous
Stayed 3 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Morgan

Liked: Staff & service
Cheap rate, dated room, friendly service, terrible bed. You get what you pay for.
Stayed 1 night in Mar 2025

6/10 Okay

C

Travelled with family
Liked: Staff & service
The hotel is in average condition: there is no web access in the rooms and only one AC (of 2) units worked. Otherwise, it is nicely located in the historic center of Palermo with walking distance to all attractions.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo in the downtown area

This location is in the heart of the entertainment District. Great access to bars, clubs and restaurants with a wide variety of each. Can get a little loud if you want to go to bed early but other than that a great location.
Stayed 4 nights in Oct 2023

6/10 Okay

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was nice and conveniently located. I just felt there were too many rules, sort of like being held under the watchful eye of catholic nuns and priests. There are several other hotels in the area, so I would recommend choosing another hotel with less restrictions.
Stayed 5 nights in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Donald, Huntington Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall an excellent hotel. The glaring issue with me was the filthy entrance carpet and área immediately outside the front door. It gives one the impression that the place is poorly maintained on the inside, which is not the case. Just not a very welcoming appearance. Our shower wand was leaking, so the maids need to pay more attention to the conditions in the room. Very well designed interiors and great location . Certainly would stay again!
Stayed 3 nights in Oct 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Excellent staff, great location, modern amenities in a beautiful building in a historic area. Walking distance to shopping, sightseeing and dining. Palermo is a confusing city to get around in at first, and this gem is tucked away, not on a main drag where a hotel can just pull up and drop you off. Its really unique, Id stay there again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best! Beautiful area to walk around. Only complaint about this hotel was the bed was hard. Everything else was 5-star!

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, service

The staff are very friendly and helpful. It’s a great location for exploring the Centro Storico, but it does get noisy on weekend nights. The building is well-maintained and clean. We stayed in an attic room. It is a good size, with a nice terrace, but in a portion if the room, where the desk is, the ceiling is so low you will hit your head. The showers are very small (barely bigger than a slender person) and the bathroom is tight.
Stayed 5 nights in Sep 2023

10/10 Excellent

Kristina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Such a nice hotel with very kind staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo

Excellent place, clean and comfortable.
Stayed 3 nights in Apr 2023

10/10 Excellent

Helen, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Spacious and well thought out. Thank goodness for the super window system that kept out the noise. My side of the hotel was noisy. The other side was extremely noisy. But close those windows onto the balcony and it was fine.
Stayed 3 nights in May 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent location, within walking distance of the train station, close to the main sights, and with quite a few restaurants and bars nearby.
Stayed 3 nights in Apr 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service
Good location. Shower took ages to get hot.
Stayed 3 nights in Apr 2023

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Awesome place to stay in a very lively area! Great location, clean and spacious room. Friendly and helpful staff. Thank you!
Stayed 4 nights in Dec 2022

2/10 Terrible

Adam, Seatttle

Stayed 2 nights in Oct 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room was excellent. Having that balcony never made me feel closed in. Having a separate room for my office was great! Square footage for the money was amazing. My favorite part was the staff. We do not speak Italian. We can’t tell you enough how warm, welcoming and helpful they were. We would highly recommend this hotel! The location to walk to everything is perfect.
Stayed 6 nights in Oct 2022

8/10 Good

Kjeld

Stayed 3 nights in Sep 2022

6/10 Okay

William, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was large with multiple terraces and very comfortable. Air conditioning is controlled by the front desk as was a bit lacking during the hot summer day. The staff was very kind and helpful. Great for a night or two in Palermo. The location is perfect.
Stayed 1 night in Aug 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and service was excellent and very friendly. We had a great stay and I would thoroughly recommend this hotel. The area was very vibrant into the early hours, so particularly good for those looking for the nightlife.
Stayed 3 nights in Jul 2022