See all properties

Massimo Plaza Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Massimo Plaza Hotel

View from property
Property video
Property entrance
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Shower, hair dryer, slippers, bidet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Via Maqueda 437, Palermo, PA, 90133
  • Place, Teatro Massimo
    ‪2 min walk‬
  • Place, Via Roma
    ‪3 min walk‬
  • Place, Palermo Cathedral
    ‪10 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Interior entrance
Grand Hotel Piazza Borsa
Palermo Historical Center
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 904 reviews
The price is €167
includes taxes & fees
7 Jun - 8 Jun
Grand Hotel Piazza Borsa

About this property

Massimo Plaza Hotel

A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Massimo Plaza Hotel offers 11 accommodations with minibars and a safe. Beds feature down duvets. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Massimo Plaza Hotel. During your stay, you're just a quick walk from Teatro Massimo. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Teatro Massimo and Regional Archaeological Museum
  • Airport and beach shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Massimo Plaza Hotel. The hotel can provide concierge services and limo/town car service.

This 4-star Palermo hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Canoeing
  • Library
  • Private wine tours
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Massimo Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Massimo Plaza
Massimo Plaza Hotel
Massimo Plaza Hotel Palermo
Massimo Plaza Palermo
Hotel Massimo Plaza
Massimo Plaza Hotel Palermo, Sicily
Massimo Plaza Hotel Palermo
Hotel Massimo Plaza
Massimo Plaza Hotel Hotel
Massimo Plaza Hotel Palermo
Massimo Plaza Hotel Hotel Palermo

Massimo Plaza Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 337 reviews
Rating 8 - Good. 99 out of 337 reviews
Rating 6 - Okay. 25 out of 337 reviews
Rating 4 - Poor. 12 out of 337 reviews
Rating 2 - Terrible. 5 out of 337 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ilshat

Liked: Cleanliness
Great service, clear room and hot location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gary Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff throughout the hotel!
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Shinichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly helpful staff, nice hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the balcony window was divine with a view of the Massimo theater and parking was secure
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shinichiro

Liked: Cleanliness, staff & service, property conditions & facilities
we have enjoyed our stay
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. Great location with easy access to bars, shops, restaurants & attractions. I would happily stay here again. The decor was a bit dated but property was clean.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, hotel was very clean and in a great location.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!! Close to everything. Staff is so helpful and nice. I would highly recommend this property
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptional and courteous. Special thanks to both Giuseppe and Michaela at reception for extraordinary services to us. Pristine rooms, excellent breakfast. Fabulous upscale hotel in a perfect location across from Teatro Massimo.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Collette

Helpful and kind staff, great view of the plaza and strolling families. We look forward to our next stay!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice small hotel, you feel like in the family, convenient to everything, friendly, breakfast is excellent, everything you could dream about.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Teatro Massimo and the old town area of Palermo is excellent. So many options for dining and gelato nearby!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Perfect location and great staff. Would definitely stay here again.
Verified

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay!

An amazing property. Great location and exceptional accommodations and staff.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Maria Asela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So near to everything. Can stay there again.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great location
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mirna

Liked: Cleanliness, amenities, property conditions & facilities
Great place clean nice location perfect I highly recommend it
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazingly helpful and friendly. Loved everything about this place, especially the location.
Stayed 5 nights in May 2024
Verified

8/10 Good

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality with stuffs is so good.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
This is probably the best hotel in Palermo
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.location. Comfortable hotel. Lovely breakfast.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service
This is a great place with good location. The only problem is the entrance to the hotel you have to go up a flight of stairs. Also this place is a little limited when it comes to facilities.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Great location near shopping and attractions.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay in Palermo

Great location, beautiful hotel, excellent service, very friendly staff. Wonderful overall.
Stayed 1 night in Sep 2022